Filter Reviews By:Rating, Profile, Gender, Age (404)
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Showing 1-30 of 404 reviews
Apr 16, 2024
Miranda in Flooring and Jake were so AWESOME
Miranda in Flooring and Jake were so AWESOME, I got these beautiful, nice grass rugs.
by
Jan 22, 2024
clean and colorful
happy with the second set of drapes. Also with checkout.
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Recommended
Jan 4, 2024
Helpful associates
Good inventory and product selection. Associates are very helpful and friendly.
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Recommended
Dec 8, 2023
Great customer service
I needed a small piece of melamine shelving. I found a piece the exact size I wanted, but it had not price. Depak, who works in the lumber department, checked it out and told me that it was not a size they sold, so I should just take it home for free. This is a less usual occurrence than in years past, so kudos to him!
by
Nov 27, 2023
Great customer service
Visited this store on Black Friday and was impressed by all working.Rob,Mark and Karen were all great to work with.
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Recommended
Nov 26, 2023
Blaine Home Depot
The employees in the story are always helpful, and they go out of their way to provide information to use the item purchased.
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Recommended
Oct 8, 2023
Customer service
I recently purchased a washer and dryer from that location in Blaine even though I live in Princeton because of the wonderful customer service of the older gentleman that helped me he’s a top-notch sales person. Thank you.
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Recommended
Sep 28, 2023
Employee did great.
Employee named Riley was friendly and knowledgeable.
Thank you for your help with us.
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Recommended
Sep 27, 2023
Exceeded Expectations
Everyone at this store was extremely polite and helpful. Team members collaborated on their experiences with my project and guided me in the right direction for the best possible outcome.
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Recommended
Sep 25, 2023
Great Customer Service
Bought a new from door and Tim was very knowledgeable and patient with us.
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Recommended
Sep 11, 2023
Amazing store for tools and home and garden.
The stuff that I bought was easy to find, high quality and the employees were very helpful for picking the best one for me.
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Recommended
Sep 7, 2023
Outstanding customer service!!!
Robb assisted me with getting a giant skeleton at first there was none on the floor & he could’ve been like oh well there is none but instead he checked inventory & confirmed they received some the same day I was there & was successful to get me in hand! Above & beyond customer service you can ask for!! Give this man a raise or a promotion because he well deserves it!! Thanks again Robb!!
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Recommended
Aug 29, 2023
Difficult return issue solved
Karen and Jill were very helpful with getting an issue solved
by
Aug 27, 2023
This store always has helpful employees!
Bought a new grill, Rob went out of his way to make our shopping experience great. He’s super friendly and very helpful. This store has awesome staff!
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Recommended
Aug 27, 2023
Good selections, Great customer service 👍
Home Depot is a friendly place to shop, good selection.
Great customer service, if you're ever in the garden section look for Rob very professional, friendly and he knows his stuff.
We have bought ovens, snow blowers, lawn mowers amoung other things always had good customer service and everything is working great.....
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Recommended
Aug 13, 2023
Saved money and frustration
I had a plan for a painting project that was improved upon by the Paint associate, Lesley. What I was going to do would have worked only short term and ultimately cost me more in time and money. Lesley is a Paint Pro Rockstar!
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Recommended
Jul 8, 2023
Miranda in flooring
Miranda stayed late and missed her appointment to help me with my flooring project. She’s very dedicated to her job. Excellent customer service. Thank you Miranda.
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Recommended
Jul 1, 2023
Poor customer service. Military discount
I was checking out in the garden center, I asked to use my military discount. I was informed that you have to have the home depot App to get the discount. The internet was not connecting they refused to give me the discount.
by
Jun 7, 2023
Associate VS Associate
I would not recommend this store unless you are willing to be thrown in the ring against associate VS associate.
by
Jun 3, 2023
indoor plant pot
I went to 4 different stores to find a pot for my indoor plant. Quite frankly the selection was not good in all of them. Home Depot, while not having a huge selection, had the best. The other stores had small rather ugly pots that had either poor or no plant saucers.
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Recommended
May 3, 2023
Millwork Department
Thanks to Scott and Tim going above and beyond to help us with a patio door
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Recommended
Apr 30, 2023
Great Service
Rob, one of your floor representatives, and his manager Chris at your Pheasant Ridge Blaine location were very helpful in getting what we needed to remodel our main-level bathroom.
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Recommended
Apr 23, 2023
Appliance Shopping
I just had the best experience I've ever had at this home depot. Dean didn't know about the appliances we were looking at but he was actually determined to find someone to help us, which I don't think I've ever experienced before. We were actually able to sit down and talk to Miranda about the appliance we were purchasing. It was really great. We left feeling very good about the purchase.
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Recommended
Apr 1, 2023
Very helpful. this visit
This time at this store found helpful customer service. Survey too long
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Recommended
Mar 1, 2023
Great service
Found what I was looking for in the store. Was happily greeted by Marla when checking out. Haven't had a bad visit any of the Home Depots I've visited. Always helpfully and cheerful employees greeting you, offering help, and assisting in any way they can.
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Recommended
Feb 22, 2023
Great customer service
The countertop designer, Lisa, was so helpful and knowledgeable. She got me quotes and answers quickly. She was even able to help me via phone rather than in-person due to a snow storm. Because of her quick help, I was able to move forward before the sale ended!
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Recommended
Jan 29, 2023
Good Prices and Service
I bought all of the material to rebuild my deck here, to the tune of around $20,000. Their staff has always been helpful and willing. Sometimes there was a bit of a learning curve, but we got through it. Everybody that I've worked with has been very accomodating and helpful.
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Recommended
Jan 27, 2023
Thanks Spencer!
I came into Home Depot with a specific item in mind to purchase. Spencer helped me find a discount and followed it all the way through the checkout process.
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Recommended
Nov 13, 2022
Great service
We went there today looking for a Bluetooth cord for Christmas lights and Karen and Andy were so helpful! Best customer service I’ve gotten. Thank you so much!
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Recommended
Oct 13, 2022
Bad experience throughout store
I went to five different departments in this store. I could not find help in one department. There was an associate in lighting on his phone that I had to ask for help after standing in front of him for two minutes. In the storage container area there were three ladies chatting, not wanting to interrupt, one finally acknowledged me. Went to Tools to buy a $300 Milwaukee drill and some batteries, Again three gentlemen chatting, I interrupted them and asked for help, they clearly weren't going to offer it. The cardboard display was empty so I asked if there were some somewhere else. He went back to his station and looked up the wrong ones. he said he guessed they were out. The other two were still chatting. I said I still needed the Drill which was locked up. He got the drill and said he had to take it to the checkout before I could touch it. The checkout guy run the order and handed me the receipt. That is when I noticed it was $150 more than I expected. I should have been paying more attention to what he was ringing up. When I called it to his attention he had to get the guy who carried it up so I walked over to his station where the other two were chatting. The guy who was to help me asked the other guy (chatting) to go cover for the clerk who checked me out, he just walked away. The gentleman that helped me checked the shelf and what I had pointed out to him that I needed and he verified I had the wrong one and that I could return it. I went back to the checkout where Clerk had my other purchase and asked to return it. No one had covered for him yet. Still couldn't touch the drill. He had to carry the drill to customer service. There was one lady in customer service printing out clearance price tags. She told me I had to wait. I then told her of all my experiences in the store and she just walked away. A young girl came up to the register and credited the credit card for all my purchases. Not one "may I help you" or "sorry for the inconvenience"
All these people were over 50 so I would expect they understood customer service but the only one that showed any interest was the one young girl that cancelled my order. I will remember this experience for a very long time and will share this episode with all my friends and colleagues