#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)286-5504

Rental Center

(860)286-5510

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

55 Granby St

Bloomfield, CT 06002

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Customer Store Reviews

  • 4.6 out of 456 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Great customer service
Great customer service. Store was clean. Choose to go to this store because of the service.
by
  • Verified Purchase
  • Recommended
Best Home Depot staff EVER!
Every time we visit this location we are impressed with the enthusiasm and professional approach of the staff. The Bloomfield Home Depot has our loyalty. Best, dave.
by
  • Verified Purchase
  • DIY
  • Recommended
Good experience
Good inventory level - I needed drill bits to drill metal and they had plenty in stock.
by
  • Verified Purchase
  • DIY
  • Recommended
Friendly and experienced employees
The employees were always willing to assist and provided great advise. There is a large selection of products. Will definitely go back for home improvement needs.
by
  • Verified Purchase
  • Recommended
Great store experience
Home Depot had the product I was looking for, which was terrific as two prior stores did not have it in stock.
by
  • Verified Purchase
  • Recommended
Very Helpful
The store had everything we needed and the paint department staff provided great assistance.
by
  • Verified Purchase
  • Recommended
good store experience
easy to find products. Store was clean and well stocked
by
  • Verified Purchase
  • Recommended
For a small, out of the way Home Depot, they go out of the way to be friendly and helpful
The employees at this store are what make it such a nice experience.
by
  • Verified Purchase
  • DIY
  • Recommended
Great place to shop
The sale associates are really helpful and friendly
by
    • Recommended
    1 found this review helpful
    Nursery
    Nursery section of the store excellent and the associates very attentive. Kenny was friendly and helped with the purchase. Thank you!
    by
      • Recommended
      THIS STORE IS ALWAYS GREAT
      THIS STORE HAS VERY FRIENDLY STAFF AND THEY ARE VERY HELPFUL
      by
      • Verified Purchase
      • DIY
      • Recommended
      1 found this review helpful
      Great store with poor processes
      Big delays every time I had to interface with an employee
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Where's all the help?
      Help was good but hard to find. Spent more time looking for help than buying the item.
      by
      • Verified Purchase
      • DIY
      • Recommended
      1 found this review helpful
      good store experience
      the store was very clean and the employees vey helpful
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Very helpful staff
      Great staff and they were extremely helpful in guiding me through a couple of major appliance purchases.
      by
        • Recommended
        Much Improved
        I have been happy on my last four visits to the Bloomfield Home Depot. I have found the employees much more helpful and friendly. If this keeps up this will be the only Home Depot I will use.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great service!
        Employees are always extremely helpful and go above and beyond to help us find everything we need to complete our projects.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Always good help getting lumber cut
        Person often on duty at that job is helpful every time I've needed something cut. Even helps select better piece of wood
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great Experience
        I visited Home Depot today and met with Ernie who might I say is the best and took his time with me along with another worker. They not only help me get another mower but explained to me how to keep it over the winter season.
        by
        • Verified Purchase
        • Recommended
        Close but no Cigar
        I was very happy with the help I received from the employee at the inside Service Desk. She made my trip to this Home Depot pleasant and efficient. I did however encounter the same unprofessional attitude from the workers in the Garden Center who were all congrerating and socializing. I had to interupt the gathering to get help loading my car.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Horrible cashier
        The store is nicely clean and sales associates are great , however the cashier dct553 is extremely rude and disrespectful and told me to take my dirty items to another register that she didn't want to get dirty and gave me a smirk and a dirty look but I didn't leave the line after all I waited 15 minutes while she carried a conversation with the next cashier who was also bad mouthing the upper management.
        by
          Yvette is a rock star!
          Yvette (in appliances) not only handled my refund issue but went above and beyond with exceptional customer service. She deserves recognition for a job well done and much appreciated. I would not hesitate to seek her out in the future to assist me. She is a rock star!
          by
          • Verified Purchase
          • Recommended
          Saving Grace
          This was the third Home Depot store we visited looking for an item that is supposed to be in stock according to the computer. Newington (horrible customer service) and Hartford (you want me to find what?) let me here to Bloomfield. Yvette was with a manger and another associate, listened to us and with permission of the manager, substituted a tote for the tub we wanted at the same price. We will never go to Newington or Hartford, just here in Bloomfield where customers still matter.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great shopping experience
          From immediate and efficient help finding my product to outstanding assistance at the self checkout, this was one good, quick shopping experience!
          by
          • Verified Purchase
          • Recommended
          Total Chaos
          I went in with a simple request and was given all kinds of details I didn't need to know - where stock was kept, what had to be done. Staff kept passing me from one person to another, pulled in different directions. I had to keep asking questions to keep them focused, and found there were mistakes being made. Staff told me he knew what he was doing, calling me sassy when I asserted myself when I saw these mistakes. Staff was deterred from helping in a different section to take phone calls from family. Another staff started to get stock from on a high shelf and had to pause to take a phone call, after waiting for this staff for 10 minutes. I explained that I was afraid of mistakes and was told I needed to be patient. Yet, each time I asked a question, I got "Oh, yeah, you do need this/that."
          by
          • Verified Purchase
          Need for better staffing
          The store is fine. It was pretty clean and I could find what I needed. The problem I have encountered frequently, is the employees that are working in this store. They are either not available, easily distracted, socializing or just don't know what they are doing. When it is your time they are wasting, this can be frustrating. I am sure you have lost a lot of business in this store because of the behavior of some of the staff. I have spoken with one of your employees from another store and he told me the employee problems were a known fact. I only reccomend this store because of the price value and merchandise
          by
          • Verified Purchase
          • DIY
          • Recommended
          1 found this review helpful
          great store
          store is well organized, employees are very helpful and friendly
          by
          • Verified Purchase
          • Recommended
          Very good experience; excellent sales staff...very helpful.
          Store is showing signs of age, and could use some cosmetic upgrades. Appears old and rundown in comparison to Lowes (directly adjacent). But the same could be said for many HD stores; this one stands out as being particularly "tired" looking, perhaps due to its proximity to the competition.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great store with knowledgable employees
          Most Employees knew their sections well with the knowledge of home improvement projects
          by
          • Verified Purchase
          • DIY
          • Recommended
          Excellent shopping experience - as always!
          Great store with friendly, helpful and fun employees, even at 8:55 pm!
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 456 reviews

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