Reviews for Bloomington #2805

One of the best experiences I have had shopping in a long time. Helpful cashier at the return counter and helpful employee on the floor to help with heavy shelving boxes

Kathy in the flooring department is the best, helped us with picking a carpet and installation.

We went in to the store to just look at a new gas range and refrigerators, we were helped by Edward Reilly, we found a range we liked that ended up being a floor model, the price we thought it was ended up being way more than what we thought the sale ticket said, so we decided we’d wait on purchasing anything that day. Edward told us it was a floor model they intended to clearance and he’d check with management to see if he could get it for us at the original price we thought it was which was expired. Sure enough he came through and even called to see if we could extend the 12 month interest free to 24 months, sure enough he got us that too. He offered us excellent customer service and above and beyond pricing. He’s a rare find in todays world. Thanks Edward Reilly

Kermit in millwork was very helpful.

Bought washer/dryer based on product availability and scheduled delivery date. Three days after purchase Home Depot sent notice that delivery would be delayed two months. No help provided! Lost valuable shopping time. Be aware and I'll never shop at the Home Depot again!!!

I haven’t had much luck at the Bloomington Home Depot lately, but this morning Ernest had me leaving with a smile! He was so helpful and joyful. It was a wonderful way to start off my day!

Had some perennials that didn't thrive to return after last season. Had the most wonderful experience with the agent at the Returns area. She went the extra mile to look up a receipt that I couldn't find at home. She made the experience very satisfying!

The staff here was so helpful and friendly.. especially in the garden center!!

Looking for a replacement undercabinet light and employee Asha made sure I was buying the correct color temperature light to match the old one. Thank You !!

I ordered carpet for a family room. Cathy was a great help. She went above what was needed. I had many choices.

I love this store. Your employees are so knowledgeable and patient. I asked Ernest for a nonpermanent way to hang a flag on my apartment balcony, I had tried bungee cords and zip ties but that did not work. Ernest had the perfect solution, Husky 2 pack luggage straps. Wonderful! We do not have a Home Depot in Ramsey MN. It is well worth the 35 mile trip to visit the store in Bloomington MN and even in a MN snow storm.

I came to buy bags of salt and sand. The employees were very helpful in showing me where the items were located. The checkout was quick and Salvador was very polite and helpful loading the salt and sand bags into my car.

All the employees I encountered from start to finish were very friendly and eager to help. All of the products I needed were in-stock and there were plenty of them. It was a great shopping experience.

Every time I have been to the Bloomington Home Depot. It has been a great experience. This particular time Ray Hudson helped me out did a great job. I appreciate good customer service. It’s always a plus.

I bought a discounted Christmas Tree - I was thrilled. I bought it on Thursday and went to pick it up the following Saturday. HD Policy is that discounted merchandise must be picked up by the next day, or the transaction will be terminated. I had no idea of this policy, and in fact, was given an extra day to pick it up. I have usually had very good experiences with Home Depot - but this took me totally by surprise. I can't tell you how disappointed I am. Apologies are not enough to turn this experience into a positive one.

Matt is an absolute star. Despite how busy the store was, he was kind, attentive and found a way to resolve my issue. Susan, although brand new, was equally warm and realized quickly that a more seasoned employee was needed. I'm so grateful to them both!

Easy to get in and out. Samatha was easy to work with in customer service.

The level of customer service was astounding! Every employee we encounteredw as friendly, knowledgable and very helpful.

I was at the special order counter at the store. The associate was so nice and knowledgeable

Custom project in need for the correct Screws, Adam made time for me to execute my needs. 1 inch stainless steel screws along with brackets!!

All the employees were polite and informative on their products. The employee helped me with suggestions when I was indecisive. Thank you

I am in a project, and I bought 94 sheets of sheetrock, that day I was alone. and the help there was excellent.

I like the fact you can aways find an employee to help you find an item. Most times they also can answer my questions after they find the item. Store is clean and comfortable temperature

The home Depot no longer allows me to submit my rebate for in store purchase online, they now require a long process requiring me to print a form and mail it in making it very tedious and like ng to be able to submit my rebate, they used to allow it to be online , so it is intentional to discourage rebate submission.

Great service great products and always great deals

The employees at this Hom Depot are friendly and most helpful! Salvador was a please to chat with while he loaded two heavy items into my car for me! I’m looking forward to my next visit to say hello to my new friend Salvador!

I had a great experience and Ed Reilly took great care of me and helped me order a fridge for the lake with no problems. He was efficient and friendly. Thank you

I had a question about frost-proof sill-cocks - and I got an expert opinion and details. Made my project super easy - and I am kinda a dummy.

I was returning garden edging & did not have the receipt although I did have my bank debit card transaction. Customer Service reprimanded me & treated me like a criminal. She was training another employee who now May view this as an HD standard.

We had Brennan from the Home Energy Center come out to inspect our air conditioner. He was very knowledgeable about his work and gave us information on other products that we would benefit from. Thank you Brennan