Reviews for Bridgewater-Route 28 #947

I was shopping in multiple departments and all staff were very friendly and helpful.

First, I wanted to buy a security chain for my entry door but I couldn't find the finish (satin nickel) I want, it was out of order. Then I went to power tool department to buy a sander. But there was no one there to ask for help, I bough one on my own. Then I headed to the electrical aisle to buy a few dimmers, trying to find an associate to help me and found on one, I stayed there for a good 15 minutes, still no one showed up, but I still bough 3 Lutron dimmers myself. Then I headed to doors & windows, hoping I can find some window blinds, but the associate was helping another customer, it took forever, I looked around and didn't find anything I liked, though I know Home Depot must have some other option on customized window blinds that I can probably get them only if I can talk with an associate, but, after another 15 minutes there, I left, and I went to pay for the dimmers, a 12" round light bulb, and a power sander. it wasn't a very pleasant visit to Home Depot on this particular trip.

Tried to purchase some vanity lights, basic type. Shelf was empty, asked for assistance and associate looked at the box and said they had no more. Went to customer service and they said they had 19 in stock. When I told her the floor associate said they had no more in stock she told me the computer isn't always accurate. Also tried to find dark aluminum screen for the porch, none to be found. Again, figured basic type of stuff. I went to a nearby competitor and found what I was looking for right away. This is the second experience of this type at this location, last time the store manager contacted me and apologized and offered a discount next time I came in. I didn't even bother leaving my name this time as they don't learn from previous mistakes.

I can't give enough praise to the exceptional caliber and knowledge of the associates at Home Depot in Bridgewater. Both our kitchen and bathroom remodel surpassed my expectations thanks to invaluable input from the sales personnel. The quality of the products used as well as the design exceeded my expectations. They considered the boundaries of my budget and ensured that I received the best products to utilize in both rooms, considering usage of the space (ie: granite countertop vs. marble). I have received many compliments on my kitchen and powder room from family and guests! I can purchase home improvement products at a multitude of stores, but choose Home Depot because of their excellent customer service and product quality. Please keep up the great work!

I was in a rush, asked for help and got it. The associated must have noticed I was impatient yet remained professional. Job well done!

The store was immaculate and the people were extremely helpful! This Home depot is not by my house by I will go out of my way to return to this one!

Normally a good Store for all items of DIY & Gardening. Just yesterday the Cash Desks & Pay yourself Desks were so slow. Only one Female Staff person was working a Cash Desk. Lines were building up. Friday afternoon at 5pm they should have more Staff.

As a home remodeler I am at Home Depot almost everyday purchasing supplies and materials for our various jobs. The Pro-Desk Department here is the best! Russ, JB, Will, Charles and Ebony are always helpful, knowledgeable and friendly. They make those early morning purchases enjoyable! There are many jobs that my company has done that were closer to a different Home Depot. I have driven the distance or waited until the next day to go to MY Home Depot. The Pro-Desk Staff here is absolutely the BEST! I always recommend that my customer come here and see the great people at the Pro-Desk!

The store was clean and have lots of item and product

as INDICATED EARLIER IN SURVEY THE MOST IMPORTANT PERSON IN YOUR STORE IS THE LAST ONE YOU SEE - THE CASHIER. ADDITIONALLY, THE GOOD CHARACTER OF YOUR SALES ASSOCIATE AND TRAINING/TRAINING/TRAINING ! YOUR "TRAINERS" MUST REFLECT THIS AS WELL. THEY MUST BUY INTO THE HOME DEPOT CREDO.

I did not have any problems to report. I did have difficulty finding an associate to help

great store staff is very helpful aisles are neat & orderly

The associates were very helpful in helping me find what I was looking for.

I make many of my home improvement purchases at this HD and during this visit I purchased flooring for new room. Gina and Kathy were extremely helpful and they made this transaction very easy.

Everything went according to plan. I found everything that I needed.

Great store,very helpful and well trained associates!!

I am a contractor who uses this store exclusively. The pro desk associates are all very knowledgeable and helpful

Sarah at the customer serv. desk checked me out were she did not have too. The lines to the regular cashier which only 2 was opened was 10 deep. Very very nice women.

called in to check if a patio set was aviable in this store, associate Taron, had it ready and waiting at the front desk.

Fred Tosso was very professional and was very helpful. Rather than walk around looking for the correct aisle he was able to point me to the right one immediately. Great employee.

associate in electrical provided excellent customer service. he makes you want to come and shop again.TY

I was looking for leaf bags and could not find them. I found an associate quickly who walked me over to the leaf bags. They were all the way in the back of the garden area. He said it would be easier for me if he just walked me over instead of trying to explain where they were. He was right, they were hidden. There's always an associate readily available, I love shopping at Home Depot. It's easy and you're in and out quickly if you want.

I placed my latest order online, it is fast and easy. Best way to make sure what I need is in the store. Pick-up process is nice and easy. Associates are always friendly and helpful. This is my favorite Home Depot store!

The associate at check out was one of nicest and friendliest that I have ever met. During this trip I required more help than usual and all of the associates that I asked for direction were very responsive and helpful.

On this trip the time spent was quick and easy. All the help I needed was available and the chck out quick.

Store clean friendly employee, I will recommend to my friend

Overall this store was very clean, well organized, and the staff very helpful. 10/10 would and will always go back for all of my needs.

Always find what I am looking for at this Home Depot. Associates are very helpful

Usually find exactly exactly what I am looking for when I visit this store.

assiciater unable to measure carprt correctly.this has happened two years in a row, had to cut carpet by hand to correct size