Reviews for Bridgewater-Route 28 #947

Disappointed by the lack of product knowledge in the store and the amount of employees that will walk right past you with their heads down so as not to make eye contact, avoiding a possible question from a shopper.

The store is extiguished with its staff and employee . Exposing a lot of varieties rather than other homedepot which I visited .

This store specifically has always been a pleasure to shop in and I have returned items, picked up online purchases and asked questions and never made to feel like I was burdening anyone. Kudos to the GM and staff! Thank you.

Friendly employees, always take the time to greet me. And direct me if needed!

The cashier didn't even acknowledge my existence. Didn't say hello, didn't say thank you, nothing. Extremely unprofessional. Her name was Katherine according to my receipt

Christian in the paint department gave outstanding customer service. He mixed two different colors of paint for us and helped us choose between them. We were kind of annoying customers because we had him mix up some paint for us rgen changed our mind and had him mix up another color only to decide we liked the first one better. But Christian was totally good natured, really cool and patient and polite and helpful, he never made us feel like anything but highly valued customers even though we were being kind of difficult! We were really hapoy with our experience and we left with the right color paint. Perfect!

Very easy to park, shop, and exit. Personnel extremely polite and helpful. I love shopping here. It's my "Go To" store.

Excellent staff. Bob Babcock in flooring is awesome.

Great shopping hours and staff.

This particular location always seems to be busy. As a former successful contractor, I have been looking forward to obtaining employment at this location. I feel I have that little bit extra that Home Depot used to have in the past. I see more, younger associates and feel they need that little bit extra, the direction and incentive to address more customers rather than just watch people walk around the store.

If you go to this home depot look for Lynn the most kindest person I've ever met at home depot. Made my experience awesome. I will drive a hour again just to see and buy with Lynn.

I recommend the Wegman's Rte 202-Home Depot store.-more knowledgeable, will help you reach items on the high shelves. It's a better experience. I had specs from my township for compliance, it was only the 2nd employee who actually stayed, read the form and helped me look for the correct weight, classification, category. Carbon monoxide/smoke alarm changes in code required new items, maybe wiring. First employee just asked if I was selling my house, no help, left, answered a older man's ques., and another man's ques. Does he have a problem with senior citizen females? Our church has done work with Habitat for Humanity-not treated like this.

We had a very satisfying experience when shopping at the Bridgewater Home Depot. It is a well organized and clean store. Kevin was the salesperson who worked with us to decide on which lawnmower to purchase. He was knowledgeable and answered all of our questions. He was also a big help after we decided on which mower to buy. He he opened the box, took out the lawnmower from the box and explained how to use it. This made us very comfortable about taking the mower home and putting it to good use. Thank You Kevin. Our shopping experience was excellent and we will definitely return to the Bridgewater store for more items!!

THE STORE ARE WELL ORGANIZED EPLOYEE ARE HELPFUL AND FRIENDLY IM BEEN SHOPPING TI THIS LOCATION SINCE THEY BUILD THIS HOME DEPOT LOCATION

Love this Home Depot!! The staff is always so accommodating, friendly, and knowledgeable. I shop here frequently and always have a good experience. I like to do DIY projects, and whenever I speak with staff they always have suggestions and help me find the best solutions. Once I needed a mailbox repair for something unique to fix the mailbox door. I went in with no clue of what to do and the staff came up with a solution for me.

Store had what I needed but I wasn’t addressed by any employees from the moment I came in to the store until I checked out. I passed numerous employees including multiple managers and felt like an afterthought. I wasn’t worthy of anyone’s time. Cashier at the ProDesk was lovely and acknowledged me.

Yesterday as I walked in the store and a young lady greeted me and asked if I needed help. I told her that I had a project to do. She directed me to Tom the hardware department. Tom was able to help me with everything that I needed. I noticed that while Tom was helping me he helped others along the way. That to me was great customer service.

Went to the Bridgewater #0947 store after the Hackettstown store had no stock on a wicker rocker/glider on display. Associate at that store customer service desk said that I could not order the item "in store", had to wait a month for more stock to come in or go to other stores like Bridgewater NJ as they showed 3 in stock. Got to Bridgewater they only had one display and one on the shelf, needed 4. Bridgewater Customer Service rep was very helpful, said I could order from store stock but recommended I order online with free delivery as everything would arrive at the same time which is the route I went with. She was very helpful and gave me options that the customer service rep at the Hackettstown store did or would not give.

Very nice and convenient ,especially the cashier Laura was very helpful too !!

My only comment about this store is the parking lot lay out. It is not customer friendly. And a suggestion about ALL Home Depot stores that i have been in. The COVERED AERA at the construction check out, make that for PICK-UP ONLY!!!! All the LAZY people that park there then go in to shop is making that area REAL DANGEROUS. All should park in the regular spots and walk your lazy …. into the store THEN pull up and load.

Pat C. in the cleaning supplies aisle rescued me! I was bewildered wondering which product to buy to polish my kitchen sink after I used a cleaning powder and messed it all up! She was super helpful. The store layout is very clear. And, the store manager on duty was very appreciative of my positive feedback! I was so excited to get the right product--I just had to let the manager know how great Pat C helped solve my challenge!

Very friendly and helping

Best home depot I ever shopped at

nice environment, clean, nice people, good prices

This store is my favorite! It is well stocked and organized. This is my go to place for all my house projects from gardening to kitchen remodeling.

The store was not crowded and I found what I was looking for at once! The staff was directing customers to both the regular checkout and the self checkout. This made the wait much shorter and I was out of the store in minutes.

When I had a problem with the installation of my dishwasher, the assistant manager calmed my nerves with his calm attitude. He was able to listen to our nightmare issue with the installer and rectified the problem. I am so happy and love this Home Dept. I came very upset but left very satisfied.

paint area is full of great workers. our cashier on sat. 2/27/2021 kristen was really friendly and polite, she answered all we needed to know and we were happy to see all wearing masks(the proper way) IF YOU NEED PAINT GO HERE the young gentleman there knows his stuff!

Friendly staff, and knowledgeable on their products.

Good experience, well trained staff