#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(508)427-0702

Rental Center

(508)427-0708

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

715 Crescent Street

Brockton, MA 02302

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 227 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (227)
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Showing 1-30 of 227 reviews
Kitchen Design
Pam Berrigan, is Excellent!!! she is very knowledgeable and PATIENCE!!!!
by
    • Recommended
    Sorry to say they didn't have it
    Was looking for a bird bath and they had absolutely none really surprised this time of year
    by
      • Recommended
      Best Home Depot location for employee assistance
      Always helpful, knowledgeable and friendly if my item(s) are stocked here I’ll always choose this location.
      by
        • Recommended
        Helpful employee
        I needed to find something the associate was fantastic took me right to it
        by
          • Recommended
          Phone purchase
          Needed a hot water heater,was having trouble placing order online, called the store, the person I spoke to was so helpful. I really appreciate the professional and respectful assistance.
          by
            • Recommended
            Stocked and ready to sell
            Last minute gift idea, quick trip to the customer service desk and the sales person was eager to help, large tool cabinet showed up to my door two days ahead of schedule, thanks
            by
              • Recommended
              not for me
              Avoid at all cost. Never have stock and not worth dealing with the clientele
              by
                Appliances
                Recently bought 2 stoves and a fridge.. the person working that department was excellent customer service
                by
                  Not helpful
                  Bad customer service
                  by
                    Super helpful employees
                    Employees are always helpful when I visit the Brockton store - Ed, Carlos, Hassan, Jack, Kayla all go the extra mile to help me out.
                    by
                      • Recommended
                      Customer Service was fantastic!
                      I just want to say that Brianna, Manager and Judy, Service Desk Supervisor were absolutely FANTASTIC. I had a bad experience the day before at the Avon location and these two, went out of their way to assist me.
                      by
                        • Recommended
                        Excellent staff and customer service!
                        I had to go into Home Depot on Crescent St three times yesterday. The same three employees helped us at each visit. They were friendly, professional, and every helpful. They were also incredibly patient with my friend and me. We weren't sure exactly what we needed and had a million questions, and the employees found us exactly what we needed. At one point, they showed us something we needed for one of the projects. We would have had to come back again if he hadn't pointed it out.
                        by
                          • Recommended
                          Ryobi
                          I have bought a ryobi product several times this year and had no problems love their products!
                          by
                            • Recommended
                            Garden
                            The woman in the garden center was super helpful by pointing me in the right directions for 3 separate items
                            by
                              • Recommended
                              Friendly Helpful Staff
                              This store has the nicest people. They will help you find what you need an do it with a smile.
                              by
                                • Recommended
                                Great customer service
                                This store has great moral evident by all the friendly service and smiles of the associates. It is a small store with limited selection however they have all of the basics. They are well stocked and neat. A pleasure shopping at this location and I shop at most of them in this area.
                                by
                                  • Recommended
                                  Amazing service!!
                                  Jerry and the rest of the crew are great!! So kind and happy to help with whatever needs I have. There’s always someone to lend a helping hand and I love that.
                                  by
                                    • Recommended
                                    Great employees
                                    These folks went above and beyond for us, can't recommend them enough.
                                    by
                                      • Recommended
                                      Excellent staff and service at this location
                                      I can’t say enough about this location. The service I received on my latest visit to this store was beyond exceptional. I highly recommend this location.
                                      by
                                        • Recommended
                                        Wonderful staff members
                                        Friendly staff members, willing and happy to help customers in anyway they can.
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          Good store and great services
                                          I'm so happy to buy every time at home depot
                                          by
                                            Wonderful employees!
                                            My wife wanted a charcoal grill for her birthday. I saw one on the floor. At first the staff wasn’t sure if there was anyone available to pull the grill but they radioed for someone and they came within 5 mins for it to be pulled. Even though there weren’t any other staff to spot the person pulling the grill. Someone volunteered to do so. My wife was excited and is very happy with her grill. Thank you so much to the staff. You made her day and she said it was the best birthday gift ever! Keep up the great attitudes and work!
                                            by
                                              Brockton home depot
                                              Wonderful service totally impressed Charles the store manager was a delight to talk with
                                              by
                                                • Recommended
                                                Poor service
                                                No one would come to the electrical dept. to unlock the wire cage. After 20 minutes I left. 2 associates tried to find help for me but were unsuccessful.
                                                by
                                                  Need to do better
                                                  Only one register open self check out Selena did not want to help with ringing me out… Ed in plumbing I wish they have 10 more of you in the store A+. Ed is always extremely happy to help a customer extremely friendly.
                                                  by
                                                    Jennifer-exceptionally passionate
                                                    Went above and beyond with a smile
                                                    by
                                                      • Recommended
                                                      Racially profiled
                                                      Upon self check out, Home Depot's employee paced back and forth as myself and a few other customers scanned our items. Literally standing over our shoulders as we punch our credentials to pay. Utterly disgraceful. N
                                                      by
                                                        Great employee!
                                                        John is a great employee and a great addition to this Home Depot. He used his previous plumbing knowledge to help us with all of our questions and calmed our anxieties about using PVC for the first time.
                                                        by
                                                          • Recommended
                                                          great customer service / management
                                                          I came in for paint pail liners, left with Milwaukee tools. (don't tell the wife) they were running a promotion and one product was not available. Management made sure I was taken care of right away.
                                                          by
                                                            • Recommended
                                                            Millwork
                                                            It would be great if you carried PVC trim
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 227 reviews

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