Reviews for Bronx Terminal #6891

I went into Home Depot in search for some planters that I will be using for an Art class I will be doing. The size of the planter and price was not what I expected. They were priced very very reasonable. I am a senior citizen and I do this at home so I’m sharing this with my friends who are seniors also.

I bought a paint but when I got home it wasn’t the right color . Omg I was so scared I thought OMG how about if they won’t take it back . Well I took it and they gave me the color that I really needed The TIFFANY STORE color just perfect

I was looking for a exterior frost free valve. With no help I had to purchased over what I needed now I must return to get a refund. If you go there just make sure you know what you need.no one around to assist you. Good luck

I was told I’d receive a call for service of measurements within 24 hours and it’s going on over 48. This is very frustrating because I am trying to have this done sooner than later.

Perfect customer service and very clean and organized

They need cooperation there. No one floor people take long breaks

I am very happy that I was able to get the things I needed at the store and to get great customer service from a sales person.Amazing. Steven amazing keep up the good work.

Store merchandise looked used and dirty, store looked dirty. Staff was unprofessional, socializing and not providing customer service and having disgusting foul language conversations.

Associate was very helpful and knowledgeable in helping me with my in stock blinds and ordering the ones I needed

I bought a dishwasher very expensive. The delivery was extra. The installation was extra. They delivered the dishwasher when the guys came to do the delivery. They took a switchblade and cut open in the box and damaged the whole front of the dishwasher with the switchblade then try to deny it obviously it was done right in front of my face. I did not accept the damage merchandise and they took it back. I took the day off. It was a complete waste of time. Unacceptable and unprofessional behavior.!!!

The parking lot is filled with out of work people. They can be aggressive sometimes and intrusive. The store never has enough carts to move materials . Parking should be free if you purchase over 100. That is a ripoff

I ordered 30 boxes from this location. When I picked them up, I could tell my order was not complete. Customer service was dismissive and told me it was 30. I get home and it's not. The staff at this location are always unhelpful. Is it that bad to work at home depot?

Very helpful employees Very pleasant with a smile at the time of my purchase the lines were not long was able to get in and get out in a timely fashion.

If you don’t like your job find another. Customer service is what makes business grow.

This is the most poorly organized home depot by far. There are no carts, the parking lot is a toilet, no wifi or cel service at all, inventory is a mess and you cannot find what you're looking for. I can go on and on about how terrible this store is.

I needed several items for home projects that I was taking care of. The staff directed me well and I found everything I needed. So very helpful!

Went to get some paint to paint my office. The paint rep was amazing in helping me pick the right color and paint. Let's just say that after my experience at the Home Depot and painting my office I feel like I can start my own painting business, but I won't hahaha.

I had an outstanding experience with Jonathan Miranda at Home Depot. He took the time to understand my needs regarding appliances and listened attentively, providing valuable insights without any pressure to make a purchase. Thanks to his exceptional client service, I decided on a washer and will definitely be returning for another appliance with his expert guidance. Highly recommend!

Used the bathroom and it is one of the cleanest bathrooms I have ever stepped in.

Spent several minutes looking for someone to help me to no avail

I needed help to bring down floor lamps from the shelf high above floor level. I asked store associate to please help me or to please inform other associate who can help me to bring down the boxes of the floor lamps from the above shelf, he told me he will be right back and l said thank you to him. He didn’t come back and he didn’t informed other store associate to help me either. I was standing at the lamps isle for about one hour waiting for him and he didn’t come back.

Bought a Fiddle Leaf Tree at an excellent price

Came into contact with nice engaging associates everywhere, Marlyn at check out saved the day as the attitude of the one male at check out who clearly had some where else to be almost made me abandon my purchase all together.

This location had one cashier working as well as two open self-checkout kiosks with an employee stationed there to monitor and assist. There was only one line for all customers, regardless of how they wished to checkout. The line had over twenty people waiting. The cashier informed me that this was the store's new policy due to theft at self-checkout in the past. I asked if another cashier could be called to open an additional register. Although the employee I spoke with was polite, she did not call anyone to the checkout area. While I was shopping in the store, there were a few employees sitting in the flooring and appliance area without any customers. There's no harm in them sitting and speaking with one another if they don't have customers. I do have a problem with none of them being called to the front of the store by the manager on duty to open a register. Having only one line for all customers, regardless of how they wish to checkout, is not a solution to the store's problem with theft. Neither is having only one cashier and two self-checkout kiosks available. It indicates to me that Home Depot does not value their customers or their time, and the manager on duty is ineffective when it comes to the best use of available staff members.

I go there mainly to purchase plants and the biggest problem there in that store is the lines Jesus the line be all the way down to the back of the store doesn’t matter what time of day I come or day of the week it’s the same problem always

I have bought many stuffs this month with very good prices.

Tica was very helpful in assisting me in purchasing my LG stove

Good good good good g

I really enjoyed going into this store because I was able to walk right in early morning about a hour after it opened and buy exactly what I needed. I also really liked how customer friendly the store was and overall I was glad that I was able to go right into the store and out to buy exactly what I needed which was a new drill with accessories and was glad that I was able to go right in and out without any long wait times as well. I would definitely go here again!