#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(330)220-2802

Rental Center

(330)220-2808

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3330 Ctr Rd

Brunswick, OH 44212

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 449 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Great store
Got a great hot water tank and everything was neat and in stock!
by
    • Recommended
    Great employees
    Cashier Reese was extremely helpful and explained if anything needed returned the date given on reciept
    by
      • Recommended
      Great Staff!
      Shout out to Matt (plumbing) who above and beyond to assist me in finding the small items I needed today. Also many thanks to Barb (Garden) and the associate from Hardware who also helped. They were all awesome and deserve recognition! Great customer service!
      by
        • Recommended
        Customer service at a high-level
        Mike, one of the assistant store managers went above and beyond the call of duty to help me out with an issue I had with Frigidaire. He was extremely professional and did whatever it took in order to get the job done. I am extremely grateful for professionals like Mike.
        by
          • Recommended
          Extraordinary Customer Service
          "I wanted to express my sincere appreciation for the outstanding customer service I received. Tom Thomas and Stan Goldstein were incredibly helpful, patient, and attentive throughout the entire process. Their prompt responses and willingness to go above and beyond to address my concerns truly impressed me. This level of service has undoubtedly earned my loyalty, and I'll definitely be recommending your company to others. Thank you for setting such a high standard!"
          by
            • Recommended
            Terrific Help!
            Linda was a great help in tracking down needed flooring. This helped keep project on time. She went above and beyond and couldn't be more helpful and friendly.
            by
              • Recommended
              Great Customer Service in the Appliance Department
              Lang in the Appliance Department recently helped me navigate an order for all new kitchen appliances. He is EXTREMELY helpful and patient, and a great representative for the Home Depot brand. I can't say enough positive things about him and the department manager, Nancy. Great Job!
              by
                • Recommended
                very convenient
                Salesperson CMZ2AZ8 was very helpful
                by
                  • Recommended
                  A Must Visit Home Depot Location
                  Found the product exactly that I was looking for in just a matter of a few minutes.
                  by
                    • Recommended
                    Awesome employee
                    I went to the garden department clueless as to how and plant curtain items. This young gentleman named, Dom put everything down and came over and asked if he could help me. By the time I left I felt 100% sure I could do this. He was so so helpful and respectful and also shared his experience gardening with his father. I could tell he was very close to his dad. He shared, dad taught me all I know, with a truly happy face! I will return and ask for him and his help. Homedepot, I hope you realize you have a gem working for you
                    by
                      • Recommended
                      Great employees
                      Everyone is so helpful and nice.
                      by
                        • Recommended
                        KNOWLEDGEABLE & GREAT PEOPLE AT BRUNSWICK HOME DEPOT
                        STRONGSVILLE & BROOKLYN STORES ARE CLOSER TO MY HOME I DRIVE 15 EXTRA MILES JUST BECAUSE OF THE EXPERIENCES I HAVE HAD AT BRUNSWICK STORE GREAT PEOPLE
                        by
                          • Recommended
                          Manager, Eric, needs to learn customer service
                          Was in the Brunswick store to do dome price adjustments and had to deal with Eric, one of the managers. He needs training in customer service. Arrogance seems to be his choice of customer service. Extremely disappointed!
                          by
                            Excellent Customer Service in Lumber Department
                            When entering the lumber department ask for Chris. He is very knowledgeable and will go above and beyond. Chris asked what I was looking for and got on the floor and went through numerous boards to find the straightest ones available. Then he asked if I had a specific size and cut to size for me as well.
                            by
                              • Recommended
                              nice people
                              nice holiday displays
                              by
                                • Recommended
                                excepional consaltant
                                susan in flooring is great! She has an eye for design and can help with what ever you need. She is who i always ask for when im there.
                                by
                                  • Recommended
                                  Fantastic Store
                                  Everytime I purchased items from this store was a great experience! Store is always clean, stock is great and employees are phenomenal especially when help is needed!
                                  by
                                    • Recommended
                                    Susan in flooring ROCKS
                                    So helpful, not pushy. Simply a great experience. Can’t wait to get my new flooring!!!
                                    by
                                      • Recommended
                                      Great Features of Home Depot
                                      I went in to buy some fertilizer and employees were helpful in sending me to the right area and there were enough cashiers so check out was quick and efficient.
                                      by
                                        • Recommended
                                        Great service
                                        Had a wonderful experience shopping here. Was helped by multiple employees to help me find what I needed and was supper friendly. Also the store manager Kevin helped me out as well making sure everything was satisfactory.
                                        by
                                          • Recommended
                                          Watch Out
                                          RIDICULOUS!!! the price that is marked on the shelf is not what you pay at checkout?? This has happened more than twice. I think I should report Home Depot to the FTC - for false advertising
                                          by
                                            Great store
                                            Always friendly and helpful!
                                            by
                                              • Recommended
                                              Always a pleasant trip when going to Brunswick Home Depot
                                              My most recent trip to this Home Home Depot as always, I was greeted when entering the store. A gentleman assisted me in locating a electric shopping cart "I'm a double amputee" so walking long distances proves hard on me. As I located the few items that I needed I found myself having trouble locating a particular adapter for my drill. A kind employee ask how she Could assist me. I described what I was looking for and rather than tell me where I could find it in the store; as I've experience in other local Home improvement stores. She took me right to it. Affirmed the item was what I needed and asked if there was anything else I needed. She then thanked me for shopping with Home Depot and invited me to return anytime. That there is A+ customer service. It definitely keeps me coming back!
                                              by
                                                • Recommended
                                                Appliance salesperson: Stan
                                                Stan in the Brunswick, Ohio store, appliance salesperson was fantastic in helping us to decide on and buy five appliances on the same day. He was patient to answer the many questions that we had about the items, and was extremely helpful and courteous!!! 5 star!!!
                                                by
                                                  • Recommended
                                                  Great Service today at Home Depot Brunswick
                                                  I was in and out with no hassles.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    I was on crutches and everyone went out of their to help me. They loaded my shower doll on a cart and also loaded it into my cart. Linda Markus was especially helpful.
                                                    by
                                                      • Recommended
                                                      General Contractor Materials
                                                      Great store! It's close to my home and place of work. Very convenient. I go to HD over any home improvement store because I know their products and believe in what they sell. Even though a lot of stores are short staffed, the employees always do their absolute best to help me! So thank you HD! I've been a customer for a long time and plan to keep it that way!
                                                      by
                                                        • Recommended
                                                        Friendliness of Associates
                                                        I've been shopping here for years and have had my fair share of lovely associates. But Sam was by the friendliest cashier I've had. She's fast, efficient, and as lovely as an angel. The associates in garden were very helpful and friendly as well. I would definitely shop here again.
                                                        by
                                                          • Recommended
                                                          delivery service totally unacceptable
                                                          This is the second time I purchased a high priced item, and delivery and have been disappointed. This purchase was for a washer and dryer, I purchased the delivery, installation, haul away old washer and dryer, instead I got a delivery crew, who informed me the they were running late, and I could refuse delivery, and was unsure of another date, or I could let them leave the items in the garage, but could not tell me when another crew would be available to install and haul away the old units, stated it could be weeks before a completion of my purchase agreement would be met
                                                          by
                                                            Excellent workers!
                                                            I came in and wasn’t sure where to go to get small stones. I was pressed for time as one of my students had a late art show entry and needed them to cover the water pump over her handmade fountain. A man name Santino could tell on my face that I needed help and came and approached me to see if he could help me. He took me exactly where I needed to go and carried a heavy, wet, and cold bag for me, helped me find a cart and I was on my way within 10 minutes. What a wonderful store, plenty of selection of products, and great employees.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 449 reviews

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