#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)505-3238

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

73-01 25th Avenue

East Elmhurst, NY 11370

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 474 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Great service
the employees were very friendly and helpful. Loved their family or friend like approach to the customers. high recommended this home depot than one in northern blvd. LIC
by
  • Pro
  • Recommended
A good Home Depot experience
I have had bad experiences at other Home Depots, but the East Elmhurst staff was friendly and helpful. I am renovating my kitchen, so I went there for the kitchen design services. Designer "Charlie" had been recommended to me by neighbors. He was knowledgeable, easy to work with, and did a wonderful job maximizing storage in my awkward, small kitchen. The cabinets and counters offered seem to be of high quality and I am looking forward to having them installed.
by
    • Recommended
    Pocket sized
    If you 100% needed an item, I would go to the Flushing store. The East Elmhurst store does not always have every item I sometimes need, because its smaller. It does have mostly what I do need.
    by
    • Pro
    Quick Assistance - Got It and Got Going Quick!
    Cashier Kelsie (# KXS5534) was anything but a number: She directly helped me complete my purchase after directing me to the staff who could help me pick out what I needed. In and out in five minutes. And cheerful on a sunny Saturday early afternoon! Hey, who likes working on a Saturday, right? Kelsie and the other associates were on the ball at that branch!
    by
      • Recommended
      always good experience
      Always find what i need or looking for. And all of the associates are kind & helpful.
      by
        • Recommended
        no restock.
        while visiting this particular home depot i seen at least three employees in every isle mostly standing around pointing at the empty space on the shelves where items should be restocked. with a pallet of poweraide next to every fridge there was not one not one cold one to be found at all in all the store on a very hot day that should be one of the prioritys to the customer. If that many employees are working where they can just stand around three to an isle and two to each register then I see no reason why there were that many restock issues and bare shelves through the store over all cleanliness its a home depot.
        by
        • Pro
        great assistance from associates
        The web site indicated a GE air conditioner was available at the Bulova/Queens store location. After I purchased the item on line and travelled to the store I was advised they were calling me as I walked into the store to advise they did not have the item. The store representative was very helpful in assisting me. The web site indicated there were 2 items available at the Valley Stream store location. We called the Valley Stream location and were advised the item was available since it was reflected on line. We requested a visual confirmation in order to avoid having me travel to Valley Stream for no reason. After the visual check, we were advised the store also did not have the item available. The website should be able to provide more accurate real time information to both the customers and its own employees. The only model available of similar capacity was an LG. To the associate's credit, she matched the price of the LG model with the GE model.
        by
          • Recommended
          KITCHEN DEPT
          Mr. Charlie in the kitchen dept is very knowledgable and very helpful
          by
          • DIY
          • Recommended
          Great store experience
          Our associate's name is Akeem APF9HE he was a pure delight. Akeem made himself available to my husband and I and gave us his professional opinion. He was helpful with every question that we had and he handled himself very well. I have shopped in Home Depot many many times and never had such a wonderful experience, I have always dreaded going because help was never around. This store was wonderful.
          by
            • Recommended
            Good experience
            The place was clean, nice assisting associates, I bought some stuff like tiles for my kichen, barbecue grill, and paper towels, but these papper towels seems to be so expensive
            by
            • Pro
            • Recommended
            Accessible by bus, Not Too Busy
            This store is in a great location. Next to the Grand Central Expressway, Astoria Blvd. This store is never too busy which is great for finding what you need.
            by
            • DIY
            • Recommended
            Great store
            Leysa the cashier was friendly, professional and courteous
            by
            • Pro
            • Recommended
            We had a good experience.
            The store associate was a great help. We always prefer to talk to an actual person than using the computer/Kiosk.
            by
            • Pro
            • Recommended
            Outstanding service by Mr Vassilic
            The store is kept clean over all. I was impress by the maturity and kindness and hard work of Mr Vassilic last few time I was there. This man works beyond his call to satisfy customer. He can be an excellent manager of the store. Upgrade him for us.
            by
              • Recommended
              Great prices.
              The products were really easy to find. I just wish the store was a bit less dusty.
              by
                • Recommended
                JUST THE BEST
                From the associates to availability of products, every thing is superb on that store.. SANTISTA.
                by
                • Pro
                • Recommended
                Helpful staff
                Nicer experience and helpful staff. Less chaotic because of store size.
                by
                  • Recommended
                  Very quiet, organized, clean& friendly staff!
                  Easy to find your products, clean appearance, knowledgeable& friendly staff. Quick check out service.
                  by
                  • DIY
                  • Recommended
                  Need some help
                  This is an amazing store with easy access from anywhere in Queens. So much potential! However, many of the workers are not invested in providing service to ensure purchases, help with the loading of heavy equipment and knowledge of the products! There are those who are and they are great, but too many are not and this must be addressed. With the right personnel and/or supervision, Home Depo could provide an amazing shopping exerience for all!!
                  by
                  • Pro
                  • Recommended
                  easy
                  I got what I needed, everyone was helpful did not wait long.
                  by
                    • Recommended
                    somehow good store experience
                    Average satisfied. Store was clean. Average organized. Associates were below average helpful
                    by
                      • Recommended
                      Staff is super; better product info needed.
                      I needed to find the proper hardware for a project and the info given on the bins was insufficient. An associate helped me by pulling up HD's app but the slightly more detailed info there was erroneous. Between the associate and I , we 'guessed' which part to buy and luckily, when I got home, it fit. But if it hadn't I would have wasted a trip and my money. HD, your employees are good, and they try their best, but you need to give them better product info to their jobs!
                      by
                        • Recommended
                        Wonderful store nd staff
                        The store is very cleanly and organized. This store is veteran friendly. The store on Woodhaven Blvd. the store associate was veteran unfriendly and refused to give me the discount.
                        by
                        • Pro
                        • Recommended
                        great store experience
                        Excellent service and very organize and clean store
                        by
                          • Recommended
                          Pleasant Store Visit
                          I needed to return an item that I had purchased on line in the complete packaging but did not have the receipt. The Associate was very quick and friendly and issued a credit to my credit card with no problem. I then went to look for a better item and that Associate helped me open the box to make sure that the item would fit with a piece of ceiling fan that I was holding. It was a very pleasant visit after all.
                          by
                            • Recommended
                            great customer service
                            I was happy with the help i received from associate akouavi at the return desk
                            by
                              • Recommended
                              very good experience
                              Charles Antonello was very knowledgeable and professional. Charles really knows his stuff and was a pleasure to work with. I would recommend anyone looking to update their kitchen or countertops to see Charles.
                              by
                                • Recommended
                                Great customer service by cashier
                                The area of check out was clean, cashier was very nice, she was understanding and her services was great . made me feel welcome
                                by
                                  • Recommended
                                  Never Disappointed!
                                  I had a terrific experience the other morning in the lawn and gardening department. There was a female associate who was so helpful! She had lots of suggestions and solutions. I only shop this Home Depot!
                                  by
                                    • Recommended
                                    Great prices!!
                                    Store manager was very hepful and knew exactly what I wad looking for after I explained to him!!
                                    by
                                    • Pro
                                    • Recommended
                                    Showing 1-30 of 474 reviews

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