Reviews for Burleson #8438

Unimpressive.

If you shop at this Home Depot, I highly recommend you ask for Dennis or Ivan; (both) are exceptionally polite, professional, and really went the extra mile when I needed to build a French drain system at my home. Great guys, and the cashier Luisa, was also very friendly and professional. Great experience!

Staff is friendly and helpful

Jesse was the best, he helped me out a lot!

I've been coming to this location for several years now and have never had an issue or complaint. The items I look for are always available and the staff has been super helpful.

We had a problem with our order and the store staff immediately made sure it was solved. Thanks for the great experience.

the store was clean and the workers seem to always be willing to help find what I'm looking for.

The store was well stocked and the employees in the garden department were so very kind! All plant products looked watered and alive and all other product's were neatly stocked and displayed.

I love this Home Depot, Sales associate very knowledgeable.Great store.

Great prices good stock great employee help. Thanks again carry Wallace. Made my day better

The store's availability of merchandise was good and well stocked. I had been to three other stores in search of item that I wanted but none had item that I wanted. There were many available here. Received assistance in finding leader garden hose that I needed. Also, garden center gate was open so I didn't have to go back in store to exit and purchase item. A quick transaction

Employees in the store did great, but the installers for the products I bought were constant no-shows. After three weeks and still no resolution, I had to cancel my order and go with a competitor.

Pro desk is totally understaffed. I personally walked the store for an hour pulling sku numbers for the person at the pro desk to get the order placed so I could pay for it. That was on top of the 15 minute wait to be recognized by the only person working the pro desk who was on the phone with another customer. 2 other customers walked out in disgust after waiting a considerable amount of time. I only stuck it out because my order had to be placed that day for my customer to get 3 months no interest on their purchase using the HomeDepot credit card. The person at the pro desk was very friendly and stayed late to assist with my order. They just weren't all that knowledgeable in building materials and supplies.

I seriously will never go to another home improvement store. The employees were so helpful and enthusiastic about helping. They really wanted to see everyone’s projects become a success. Store was so clean and organized as well.

Always stock more variety of products friendlier staff than the competition

Candace is an outstanding cashier! She deserves a huge raise, she went above and beyond what she needed to do on a warranty car battery exchange for me at the Burleson store.

I got everything I needed there very quickly and easily. My family also basically lives there and that's the one we go to for all of our building needs.

My husband and I always use this store. We have been doing remodeling on our home for over a year and go to Home Depot almost every single weekend and throughout the week if need be. I was a bit disappointed this past weekend when we went to rent tools and it would not accept our credit card. I even called my bank and the representative said our card was fine and to have the store key the card in manually. The store did it on a Saturday and Sunday. The associate refused to do so, so we stood there like well how are we going to pay then? We ended up using another form of payment twice each day that we thankfully had on us. We ended up going to the self checkout afterwards to purchase an air filter and our card worked just fine! It was embarrassing and frustrating. Other than that, we love going here. Just would really like that issue to be resolved!

As good as any box store, some employees are committed and some aren't. Impossible to correct all employees.

I was unable to get the assistance I needed when I went in to purchase keys. Associate was neither friendly nor helpful

This store has some great people offering wonderful service to the shopper. I have been shopping here many times since February and each time I have been impressed with the workers and the products.

Very nice employees, didn't seem to mind helping me find the item I wanted.

We have two Home Depot stores near us and find this one neater, cleaner and seemingly more helpful for a home handyman. and being near is a real advantage.

Young man named JT is an awesome problem solver! Have a puzzle you need help putting together? Ask him! Thanks JT for going above and beyond!

Good store with helpful employees.

I have shopped at this store for several years and most always have found the store to be clean and welcoming.

We've had excellent customer service from the service desk, flooring, kitchen design and appliance specialist.

We love the Burleson Home depot. Staff here are friendly and knowledgeable. Great neighborhood store.

Customer friendly location for your maintenance Projects. ( Kitchen, home remodeling, outdoor projects and items to have fun with family in the summer season)

Clean store with friendly and helpful staff!