#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)233-4413
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2031 Walnut St
Cary, NC 27518
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Customer Store Reviews

  • 4.6 out of 448 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Great store
I go here all the time and take my two dogs. It is consistently a easy place to shop and browse and employees are always helpful and welcoming!
by
    1 found this review helpful
    It’s 2024
    Time to take Apple Pay. Ridiculous that you didn’t get on years ago.
    by
      Love love this store!
      Every time I visit everyone is happy and easily available to ask questions or for support on how to complete even basic projects. I learned how to use anchor screws and such for my kids towel hooks in their bathroom so they stop falling down….so grateful! And tried an electrical project just an outlet but was struggling brought in a pic and an employee knew exactly what to do and help me pick it out…thank you
      by
        • Recommended
        Custom servic was good
        Custom servic was good. Blonde cashier boy was friedie
        by
          • Recommended
          1 found this review helpful
          Found a good product for covering a crawl space.
          I recently bought 7 mats, each 3.5 x 6 feet by 3/4 inch hard rubber. They are heavy but provide a good surface for a crawl space.
          by
            • Recommended
            Great service
            I received great help and service from Ryan and Noah at this Home Depot. I recommend this store.
            by
              • Recommended
              Excellent Experience!
              I got in the store, found what I needed and out in no time. The selection was great and even with a busy store, checkout was fast and painless! My cashier was most helpful and freindly.
              by
                • Recommended
                Very helpful and honest
                I traveled to the Cary store from Durham to get what I needed and they were very helpful
                by
                  • Recommended
                  SERVICE< SERVICE< SERVICE!
                  Steve, store manager at this location, went way above and beyond to ultimately rectify a situation, to call and keep me up to date on its progress. He made things right!
                  by
                    • Recommended
                    Found everything I was shopping for
                    Personalized help from HD employees
                    by
                      • Recommended
                      Professional help
                      Always nice to have people helping you who have experience in the field.
                      by
                        • Recommended
                        Cary Home Depot is The Best
                        The store is clean and neat always. The associates are very friendly and helpful especially the store manager Ned who always greets me. The other day I bought vacuum cleaner and Ned the store manager helped me personally. The store manager Ned is a good example for his associates.
                        by
                          • Recommended
                          Always a good experience
                          Great store amazing employees! Shout out to Tereza and Alicia!
                          by
                            • Recommended
                            Jae the man
                            Jae was very helpful. Very impressed impressed with his professionalism.
                            by
                              Worse experience in Home Depot ever
                              The attitude of customer service at the appliance department was unacceptable and really really ruined our day.
                              by
                                Wondering
                                I never have issues buying any items at Homedepot. What I am confused about is why I’m I am being helped at a “self check out” when I have been doing it by myself for ever. I can see if I needed help if I had issues at the register, but I can handle it. I don’t like people touching my stuff until I call for you. This is my complaint
                                by
                                  Very helpful employees!!
                                  We purchased several thousands of dollars worth of power tools from this store and Sherri, the sales lady that helped us, was PHENOMENAL!! She made sure we got the best deal for our money and received all of the free items that came with the deals!! We could not ask for a better experience anywhere!!
                                  by
                                    • Recommended
                                    Exceptional Shopping Experience
                                    Tonight I was shopping at Home Depot in Cary NC. My experience was wonderful start to finish due to two associates going above and beyond with my Christmas purchase for the KidsPeace Foster Care Kids Christmas party this weekend. Thank you Cameron and Jordan for being so helpful!!!
                                    by
                                      • Recommended
                                      extra HELP
                                      I don't usually do surveys but yesterday a young man named Thomas helped me after another employee said there was nothing he could do. 2 years ago I bought a leaf blower and the 2 year extended plan from Home Depot so Thomas helped me get through the online inputs with Allstate and in 10 minutes I had a message that a refund check would be sent to my home. Thomas then helped me find a new blower and after checking out he wished me a happy holiday. I thank you Thomas!
                                      by
                                        • Recommended
                                        Amazing Associates
                                        The staff at this store is absolutely amazing!
                                        by
                                          • Recommended
                                          Amazing Customer Service!!
                                          Recently, I had the pleasure of experiencing exceptional customer service at Home Depot. The standout team member, Ashley, deserves special recognition. She was not only knowledgeable and efficient but also went the extra mile to assist me with my needs. Her friendly demeanor and willingness to help made my visit not just productive but also enjoyable. The level of service provided by Ashley has made me a loyal Home Depot customer. Kudos to Home Depot and their outstanding staff for setting a high standard for excellent customer service.
                                          by
                                            • Recommended
                                            Great customer service!
                                            Everyone was very helpful and very willing to help!
                                            by
                                              • Recommended
                                              Best salesperson ever!
                                              Best salesperson ever!!!
                                              by
                                                • Recommended
                                                Amazing Store
                                                I shop this store frequently and am always impressed with its cleanliness, store appearance, the amazing staff and its products. This store is always well stocked.
                                                by
                                                  • Recommended
                                                  Wonderful Customer Service
                                                  Kind and friendly transaction with my elderly parents - Helped them with the exchange and purchase of 4x5 gal water jugs. Thank you Karlos and Bobby!
                                                  by
                                                    • Recommended
                                                    Best home service store in the area
                                                    Customer service is outstanding at my local HD. I frequent it because of the friendly and always helpful staff. I can get what I need and leave with a smile.
                                                    by
                                                      • Recommended
                                                      Excellent Customer Service
                                                      Michael B. He went above & beyond to help me find what I needed.
                                                      by
                                                        • Recommended
                                                        Garden Center Customer Service
                                                        The customer service received on this visit was unmatched to other Home Depot's visited on this day. Support received from Amer and the young man operating the forklift was superb. Mr. Amer noticed that I needed help with the purchase of a pallet of garden rocks. He checked the stock supply, radioed for forklift help, assisted the cashier with ringing up the product, and then provided guidance for the product to be loaded. This was done in less than 20 min. Superb service!!
                                                        by
                                                          • Recommended
                                                          Had excellent service, great experience checking out too.
                                                          Had good exp. Checking out also' with cashier, sonnia.
                                                          by
                                                            • Recommended
                                                            Great Custome Service
                                                            I got great customer service at this store from Michael in the paint department. I was looking for something specific which was not on the shelves and Michael went the extra mile by offering to check in the back even though he was quite busy. He was pleasant, kind and made me feel like I was the most important person in the store. Really great experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 448 reviews

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