Reviews for Casa Grande #408

Associates are not willing to help you. When you find one or go to customer service they tell you that person in that dept has gone to lunch or not available. Always a hassle on returns even with the receipts and unopened products. Gift card returns are the worst. Mgr are never in store if you ask for a mgr they are not available at anytime. I have been in all dept hardware,lumber,garden,flooring service is so bad I have to go to neighboring Home Depots to get my product. I am not giving up on the Casa Grande Store.I am writing this review because I want local people to demand that Our store be well stocked and with professional personnel like the other cities. I am going to continue to go to this store.

The associates were very helpful when they finally got to me, but the products I was looking for were not. You would think a store chain as big as this would have a 12VDC mini submersible water pump available, but to my surprise it was not. I was able to find it on line, but now I have to wait 3-4 weeks before I can finish my project.

The associate availability was not what I expected, but once I was attended,they were very helpful. They were pleasant to converse with, but not very knowledgeable when out of their department. The associates were quick to find someone that could help me find what I was looking for and answers to my questions. Overall a very pleasant experience.

I went in to buy a cabinet and the hardware for it. I explained to Lew (the store associate) what I envisioned the cabinet to end up like. He walked through the store with me and helped me find everything I needed to accomplish that goal. He also wrote down possible information I might need in regards to bits and drills. He went over and beyond with his customer service. Thank you Casa Grande Home Depot.

My visit this month was a pleasant one and the people in the store were friendly and helpful.

I was just looking fro some work gloves. I had a pretty good idea where they were, and as I was heading to that aisle, I got sidetracked (easy to do there). An associate came to assist me in the area I got sidetracked in. He was friendly, cordial and knowledgeable of the products in both areas..

helpful staff, quality products, good location for my families use

I went into the store to buy some trim for my kitchen. After I found the trim, there were 6 pieces the same so I got them all. When I got up to the cashier, first I tried to use self serve and it would not take the code on the trim and the cashier was busy looking at a book. I went down to the only cashier and she couldn't get it to take the code. Each piece was marked. She called for help, but they were busy. She was beginning to get a line. She locked up and told me to go with her and we went back to the trim and she took a pic of the code. We went back up and she took care of me like an excellent employee. Her name is Griselda. Most employees ask you to wait until someone shows up to help you. Not her. She knew I was there before the line so she took care of me. I appreciate Griselda. She knows how to take care of her customers. Thank you Griselda.

HAD A VERY HARD PROJECT AND HE REALLY HELPED, Im not a difficult customer yet this cement man ROCKED...I needed to find the right product to finish my Pharaohs. Im a Nurse and Artist yet this was a project that need serious rock....11 feet statues that are Cracking up from all my silliness and old jokes needed serious repairs. SO I NEEDED MORE THAN THE LOCAL ART STORE, as always I go in to Home Depo Asking for the IMPOSSIBLE and as always I get the CRAZY LADY LOOK. So once I showed him pictures he knew right what I need to stop my Pharaohs from Cracking up and just ROCK! People Always take the time to HATE...BUT I JUST CANT THIS CEMENT GUY DESERVES TO BE THROWN AT LEAST A STONE. YOU ROCK! THANK YOU Sincerely Nurse DebBEE

we came in with on idea to build a flat screen television riser. the items that we needed were easy to find and when we needed assistance with loading some wood on a cart their was someone there right away to help us. then as we were checking out the check out staff were very helpful letting us know where we could get flagging for the lumber on the way home and lent us a stapler to affix the flagging to the wood securely. Visiting is a favorite thing for our little dog too. When we pull into any home depot she actually recognizes the front of the building and gets really excited. Again the staff are always so nice to our little girl and their attention makes her day too.

Once again, the personnel made my experience effortless!

We were pleased to see you had a Halloween display. We actually spent more time (and money) in the store.

I'm sorry, I forgot the associates name - but he was most helpful in showing us the options for LED lighting in our home.

Nothing special. Very often do not have what i came for and I have to use online or another store in town.

We like our refrigerator, but wish the selection was larger, but obviously our size requirements were not as in demand as other sizes . Orlando Ferri our associate made our visit VERY pleasant . He was most helpful, informative & fun to talk too.

For once we were able to find an associate within 10 minutes in the tile department. He got us what we wanted and sent us to the service department to set up delivery date. Customer service should provide seating for the wait line, as there was a customer there with a problem, and the line got to be 5 deep. In the paint department the product we wanted was easily accessible. High rating is mostly for the products, although the associates were a little less grumpy than usual.

This is by far one of the nicest Home Depots around. The associates were pleasant and very helpful.

I WAS COMPLETELY HAPPY WITH THE ASSOCIATES WHO OFFERED TO HELP ME AND THEY ARE ALL SO FRIENDLY!

Store is clean and orderly...products displayed well...shelves stocked ...but our favorite part is cashiere cherlynn...she is so sweet and helpful...happy and friendly

I thought I knew where the refrigerator were but when I got there they had been moved. I saw two associates talking and when they saw me the asked if they could help. I asked for the filters, and both of them showed me to the filters and helped me select the one that fit my refrigerator.

I have always shopped in the Casa Grande, AZ store and everything I've need is always in stock. Th associates are helpful and polite. I enjoy shopping at this store because it is clean and kept very neat.

Prepare to load all items yourself. Loading zone full of cars. Had to load and carry through parking lot. Be prepared to help yourself.

They exchange my tools with no hesitation. And make sure you get what you need and help you find what you are looking for.

Store clean, staff was friendly. Prices were reasonable.

I just have to say i will always be a loyal costumer to you and i would let everyone know how great and friendly your employees always are. Keep up the great work!

Store was clean, had plenty of staff should one need help. I do not enjoy waiting or a store that has depleted their product. Shelf were stocked and prices clearly marked. No hidden surprise

Enjoyed my search, looking for home ideas, appliances

Very friendly and helpful. I will return to this store for future purchases. Thank you for your help.

I bought pool salt for my poll. The salt was all hardened and I had to break it up before I could use it.

The store is organized and orderly. We were impressed greatly with Chuck in plumbing. He helped us looked for things we couldnt find. He helped explain the items and their purposes and different applications. The consideration he showed helped us understand and save money.