Reviews for Centerville #4408

Great staff, thank you for all your assistance in helping me with my purchases.

The employees were very friendly and cooperative. I needed help finding an item, and an employee not only took me to it, but also showed me how to use it and answered questions. At home, however, I found the product was defective. I took it back. The returns associate welcomed me back, apologized for the problem, and gave me the option of taking a refund or exchanging the defective item for a new one. I chose the latter. The folks at the returns desk were quick and professional about implementing the exchange. (And when I got home I discovered the replacement item worked!) While it was unfortunate that I had to do an exchange (which is why I am giving 4 stars out of 5), the employees were not just professional but sympathetic and encouraging in that they wanted to do whatever it took to make me happy with the experience.

I would always consider looking at the Home Depot for the best prices and quality... I am building a home right now and found that the Home Depot had the BEST prices over any other lumber/home improvement company on most if not ALL items. I purchased my entire lumber package from Home Depot and saved thousands!

The employee who helped me was friendly and informative in finding me the cable brackets that fit my need. He LISTENED to my description of what I was doing and then showed me several alternatives.

Great cheerful and helpful employees at this Home Depot (Centerville Utah)

Jay and Micah saved Christmas for the Noacks. They helped us get the tree we wanted after the first tree was a major flop! They both made the return easy, simple and quick. Great tree selection. They had live trees too. The employees were eager to help. It was clean and nice. No Covid19 worries. Everyone was wearing masks and using sanitizer. Thank you! Merry Christmas.

The Customer Service cashiers Kayla and Megan thoughtfully helped me resolve my store credit issue. They were cheerful and patient. I never felt like they were too busy. They helped to resolve my issue to my great satisfaction

We waited for 35 minutes for blinds to be cut to them be told the machine was broken. No apologies were given. Every employee shrugged us off and acted as though they don’t need or want our business.

Well stocked and more organized than other the stores I have visited. Friendly staff, particularly helpful.

Always a great experience at the Centerville Home Depot! I drive right past the much closer big box hardware store on my way to Home Depot. The customer service and easy return process when needed makes it well worth the extra drive.

I would not ever purchase an appliance installation through the Home Depot branch. A company named Expo Logistics handles the delivery and installation. They delivered the dishwasher purchased on the day they promised, but they said they would have to schedule a plumber on another day to actually install the dishwasher. No one called ahead of time as promised for the installation. When the plumber arrived Expo Logistics called to say the plumber was there. I mentioned nobody called. They said they would wait only 15 minutes for us to get to the house. We arrived in 10 minutes and the plumber already had left. Very frustrating that we scheduled our day around the 4 hour window on the first day they were supposed to deliver and install the dishwasher. Expo Logistics attitude when we called back to complain was non-sympathetic.

This store is the most clean of HDs in Utah. They have product and helpful employees. There is an employee in a wheelchair that is on of the most helpful and knowledgeable persons I’ve met at HD.

Great store, great service by people that care.

I love how they keep the floors clean. It doesn't feel like I'm walking through grime when going down the isles.

Our home away from home. At least a few times each week. The pleasures of wining an old home and renewing it with the help of Home Depot.

Heidi Barker from the countertops department was very helpful. We Were looking for new countertops for our kitchen and Heidi's assistance sealed the deal. Good customer service from a good employee like her can really make a good impression on customers who are trying to make a decision on who to purchase from. There are many products to choose from, but good customer service is truly golden. Thanks!

Very compliant and kind employees, clean environment, nice facilities, overall great Home Depot location.

Employees are very helpful, friendly, and knowledgeable

store was well organized and the employees were pleasant and helpful

Heidi was great to help us design cabinets. I feel like we have a good plan and got a good price.

From the door greeter to the associate at the exit door, everyone wore a mask and ensure social distancing as best as possible. Always a great experience here despite the Covid-19 pandemic.

The dude stocking the shelves was very helpful in finding an unstocked item.

Store staff is always ready to help and walk you to the location of where the items are located. Super service!

The employees here are very helpful and kind. They are very approachable and even answer the dumbest questions I have.

Assistance is erratic. Product information is found on the box only. Workers can help read the box, lift it down and sell you a story. If there is someone that actually knows, you have to wait in line because there is a line to speak with them - if they happen to be at work the day of your visit. Recently reduced the number of self checkouts from 6 to 4. Now there are usually lines. Rarely are there any assisted checkouts except if you are a contractor.

All the employees at this store are amazing, but Deb and Michelle in flooring went above and beyond to help me with my carpet order. Both of them are amazing!!!

Scott was great! Our friend recently went through a difficult divorce and we had recommended she change her locks. She didn't know where to start. We went to the Centerville Home Depot and Scott helped with the purchase of the locks and also helped to get a person from Hardware to rekey the locks so they all use the same key. Our friend was so impressed that not only did she have new locks, but they all use the same key. She has not had that in the many years she has lived there. She commented that now she doesn't have to worry about getting locked out anymore because she grabbed the wrong key. Such a simple thing, but a HUGE difference for the customer. Thanks SCOTT!!!

The Centerville Home Depot has excellent employees who go out of their way to help, are patient and give customers excellent service. The store is clean, but not spotless so that us guys who come to the store in slightly dirty jeans and old shoes don't feel like we need to change to our business casuals to be acceptable. A great store which I hope stays around for another 50 years!

The store was clean and products were easy to find. I had offers for help from employees. Associates were friendly.

The Home Depot associates are knowledgeable and helpful.