#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)232-4122

Rental Center

(631)232-4128

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

301 South Research Place

Central Islip, NY 11722

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 323 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (323)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 323 reviews
it is very good
This customer chose to rate the product and not provide text.
by
    Employees are nice store is not
    Huge mess in every aisle. Nearly impossible to get to lumber or the supplies I need.
    by
      Thank you Cheryl B. And Javier!
      I came in today to pick up a squirrel baffle for my birdfeeder and Cheryl helped me with that and was so pleasant from there I went on to see Javier to get a ring cam because my Home Depot flowers are so beautiful people are stealing them we had a good laugh over that! Such a pleasant experience we need more smiling in this world and that’s what they both gave me were big smiles!
      by
        • Recommended
        1 found this review helpful
        never has what I want
        just about every time I visit they either do not have what I need or something else is in it's spot and I can't find anything
        by
          store condition
          The aisles are often impossible to pass through because they are crowded with material
          by
            • Recommended
            Eh
            Need a good cleaning and organization. Needs to be restocked.
            by
              Would have given 0 stars if I could
              Got to store about 30 minutes from closing, chose this store because website said 11 in stock, found only 3 on shelf, asked at help desk, guy was not even going to check on computer but finally after convincing; he checked and said "oh yeah, we have 11 in stock at this store" No kidding, how about helping me get the other 8? Guy said, sorry too close to closing, don't want to look and get the other 8 which were on upper storage even though time was 7:45pm on Sunday when store closes at 8pm. Terrible customer service and I found same item at Target for $16 whereas Home Depot had it for $30. Ridiculously bad experience. Apparently 3 people at this Home Depot didn't understand what customer service means. I don't usually complain but this was crap service.
              by
                Great store has everything I needed
                I was performing a rush job and needed to get more supplies to finish and when to this Home Depot got everything I needed but at the time to pay I was disappointed that the girl that was on the register was given me and attitude and complaining that her shift was about to end when we approached her and was also complaining that she needed to look for the price of the stuff we were buying a screws and single loose nuts after complaining to a nearby worker the other guy said the same ting a walk away… we were at the register at 8:28 pm her shift was about to end at 8:30… they are getting paid to help customers not to complain abut people pulling up to the register before their shift ends… I’m completely disappointed of the service I got a that Home Depot and definitely would not be shopping there any time soon
                by
                  THE CENTRAL ISLIP HOME DEPOT IS A GREAT PLACE FOR DO-IT-YOURSELFERS!
                  Every time I have a project, I pick Home Depot CI for my products. I can always get the help I need and they never steer me wrong! If something does not work out the way expected, I have no problem returning it.
                  by
                    • Recommended
                    Good store
                    Great store found everything i needed plus i even browse extra to see whats new!
                    by
                      • Recommended
                      Helpful staff
                      I went to 2 aisles and the staff assisted me in each aisle and I didn't have to ask (they could see the confusion on my face). The lady behind the pick up counter was lovely also.
                      by
                        My kitchen renovation
                        I renovated my kitchen about 2 years ago and it was seamless from start to finish Jorge in the kitchen design center was an exceptional help we watched our kitchen design from a computer screen transcribed to our home we had absolutely no problems not even one we are totally satisfied our next project will be done by this Home Depot
                        by
                          • Recommended
                          Central Islip, great store!
                          Always great service and friendly staff.
                          by
                            Always a successful experience in this store.
                            All easy to find helpfull employees in this store.
                            by
                              • Recommended
                              Manager was extremely helpful
                              The manager Arthur was very helpful and helped us get a price adjustment on a tool shed we bought online. I was very grateful. Great customer service!
                              by
                                • Recommended
                                It's next to target
                                I would say target is next to home Depot. But since home Depot don't do the right thing. The Home Depot is next to target. 🧌
                                by
                                  Awesome customer service!
                                  Everytime I visit this location, everyone is willing to help especially Harry in the paint section...he is awesome!
                                  by
                                    • Recommended
                                    Store in shambles
                                    I could not believe how messy the store was. Many things out of place and just seemed so un organized.
                                    by
                                      Complication arise, it's what is done to rectify after that makes the person
                                      Had a bunch of issues with an online order customer site pick up. It was canceled because item could not be located, then the free promo item turned into a charged item when the tool was canceled. Then the partial pay via gift card complicated everything even more. The manager once spoken with in store was nothing less than awesome going above and beyond actually calling me with follow updates and rectified everything. Thank you
                                      by
                                        • Recommended
                                        Great features, experience and very helpful employees
                                        I have and always will be shopping at this store! Employee are well trained and willing to help, great job guys keep the good work going.
                                        by
                                          • Recommended
                                          Great store
                                          Great store at this location, clean, neat , well stocked and very knowledgeable employe’s. Enjoy your Military discount program, thank you fir supporting our Vets.
                                          by
                                            • Recommended
                                            Horrible customer service
                                            I understand that Home Depot has self checkout to save money. You’ll need proper people standing there to assist customers. When I requested service. The young lady(Chantee) came by turn off the service button and left to continue to fix her eyebrows and played on her cellphone. Shame on Home Depot for allowing her employees to down the service. This also could why Home Depot didn’t make earrings last quarter. Bad customer service!
                                            by
                                              Theft
                                              It was nice to see HD has taken extra measures in an effort to stop stealing products, unfortunately I still see much stealing going on.by Comunity people, men & women, from another country who speak little English and must believe it’s there right to steal inasmuch as there’s no consequences. Very upsetting and bad for business.
                                              by
                                                Employees service
                                                Ther are friendly and co operative
                                                by
                                                  • Recommended
                                                  Great cashier in garden center
                                                  Knew exact locations of things I inquired about
                                                  by
                                                    • Recommended
                                                    Shanese
                                                    I would like to take the time to thank Shanese for her great help and assisting us with a smile :) definitely manager material
                                                    by
                                                      • Recommended
                                                      Cashier excellence
                                                      Stephen make me feel that customers still matter to HD.
                                                      by
                                                        • Recommended
                                                        Bad customer service
                                                        Items don’t scan and employees expect the customer to do the leg work to rectify the issue.
                                                        by
                                                          Great help
                                                          Unfortunately, it’s uncommon, but there are so still some genuine people out there who doesn’t mind taking the time to help somebody else the girl who help me was very helpful and friendly
                                                          by
                                                            Self checkout and register associates
                                                            The people working at the registers and self checkout are the best i have experienced in many shopping excursions to all types of stores
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 323 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1881 Sunrise Hwy

                                                              Bay Shore, NY 11706

                                                              2.77 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (631)224-0422

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              65 Crooked Hill Road

                                                              Commack, NY 11725

                                                              5.48 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (631)462-8802

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              475 Commack Rd

                                                              Deer Park, NY 11729

                                                              5.71 mi

                                                              Rental Center

                                                              (631)274-8590

                                                              Pro Service Desk

                                                              (631)274-8593

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm