Reviews for Chattanooga #742

**5-Star Review for Home Depot on Gunbarrel Road, Chattanooga, Tennessee** I recently had an outstanding experience at the Home Depot on Gunbarrel Road, thanks to my amazing sales associate, Melissa. I was in the market for a riding lawnmower and Melissa helped me find the perfect fit: the Murray MT 100, 42”, 13.5HP, 500cc model. What I truly appreciated was her exceptional customer service. Not only did she provide all the information I needed, but she also marked down the original price from $1799 to an incredible $1299, and to top it off, she arranged for free delivery! Melissa's knowledge and willingness to go the extra mile made my shopping experience enjoyable and stress-free. I highly recommend this Home Depot location and Melissa specifically for anyone in need of home improvement products. Thank you for such fantastic service!

It’s gardening season and this store has a well stocked supply of healthy, well cared for plants and shrubs. The staff was knowledgeable and friendly and their attention to detail was impressive.

Thank to the staff tha t help me complete my project with their courteous service and willingness to help and assist with my questions

Every year Home Depot piles on the flowers and plants and landscaping trees, bushes. There is so much at the store they never sell it all and within a short peroid of time you see them throwing lots and lots of mostly okay plants in the trash! And, God forbid you ask to save a plant or two... "You'll have to buy it." ? What?! You were just going to throw them away! And, they hide the dumpster so you can't go and get them there either. Waste.waste.waste.

The level of employees that were available to help was very reassuring to see. I was greeted by multiple employees. I needed a product that was locked and I scanned the QR and someone was there within 2 minutes. I typically done shop where items are locked up because of the hassle of finding someone, that was not my experience on this visit.

The staff is very friendly and excited to help you.

stock runs low and management from one of the managers is not in the spirit of helping.. the evening one is. Many times i drive to the next one where staff seem more happy about their jobs.

I like to buy my paper products and cleaning supplied from H.D. The prices are quite competitive with the other retailers. I also buy 100 % of all my appliances, stone masonry blocks and gardening supplies as well as using the lumber to build pens for my birds. I shop H.D. as versus their competitors for the same item because. H.D. is usually just a little cheaper which all adds up over time and I always get courteous help when I need it. I'm not treated as second class because I shop small compared to big contractors. The contractors are taken care of to be sure. This H.D. store knows I might be a small shopper but I always come back. BTW your competitors lost my business because they made me wait two hours simply to get some lumber loaded when the guys were all simultaneously taking a break and didn't want to help a senior female with a five minute load. Then I discovered some other great reasons to stick with H.D.! Flowers , veggies, lumber, trees, hardware, paper products and cleaning supplies, fuse panel parts that fit, and help in making selections that fit and help to figure out how to repair things, like my water heater and plumbing. My appliances I bought 5 years ago all work as well as the day I bought them. I have zero complaints about H.D.

I've found it hard to find anyone to ask questions or get assistance from. Instead, home Depot has installed signs with QR codes that you have to scan and send a request for someone to come help you! I needed some 12/2 wire and after scanning the QR code and following the prompts ended up waiting 10 minutes of assistance after doing this.

Always friendly workers, like the ridged brand.

I just love shopping at Home Depot. They really have the customer in mind, and they always have the products that I need from Building Materials to Supplies to tools. Many times I have ordered Appliances online, and they always arrive on time and work as expected. I have shopped at other Hardware stores, but over the past 25 years I can tell you that There is Absolutely No Better Place than Home Depot!

Some floor personnel with limited experience/knowledge of products and/or where they may be found. Even those that have worked at HD for years have little interest in helping you find what you need or ask for. MOD arranged to have my item expedited for home delivery - next day- thank you

Friendly, helpful, courteous and knowledgeable associates. Great prices and easy checkout.

The staff are always polite and helpful.

Prices are 5 to 10% more than Northgate and 10 to 15% more than fort Oglethorpe only shop there if I absolutely have to

Happy. Do all my shopping there.

I purchased 300 dollars worth of plants for my new home. Several upon getting home were soaked with a rancid smell. After taking them from the pots to rinse the dirt to try to save them and a 30 minute return to the store I discovered they had zero dirt and not even established roots in peat only. I will never shop here for plants again.

Someone fraudulently used my information to buy not one but two $500 gift cards. Why the cashier Staci didn’t ask for ID is so ridiculous. Now I am in a fight with Citibank due to the cashiers not paying attention and asking for ID to use a card that wasn’t present!!

The terms i wanted were in stock and at a great price. The staff were very helpful and friendly.

We have recently purchased a few cans of paint at HD and have ALWAYS appreciated Dylan’s help. She was especially helpful! Thanks!

This store is first class

Great paint crew! Ask for Jan!

This Home Depot store has a young lady from the Ukraine who is knowledgeable about the merchandise and wants to help.

Had to speak with manager and he was just the best. Helped me find exactly what I was looking for, very personable, and kind.

Had to get landscaping edging. Great selection and outstanding customer service by Rowan.

So impressed with JJ from Pro Team and Andres and Sharon, who all helped me solve a special custom lumber need. Each one took the time yo listen, understand need, find a solution and I left with just what I needed..professional, knowledgeable and caring…great experience

I had a paint issue with Gio helped me solve. Staff all went above and beyond

Buddy was extremely helpful from finding what I needed to helping with checkout and even loading the car. Great, easy experience!

The variety of bathroom fixtures and prices was much better than at another leading home improvement store