Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Dec 23, 2015
Bad store experience
Cashiers were slow and could not count when given cash and acted like they didn't know what they were doing.
by
Pro
2 found this review helpful
Dec 21, 2015
ez to find
went to get a fuse,was asked if i needed help just as I spotted the fuse, very fast! ave me lots of time to "window shop" for christmas!
by
Verified Purchase
DIY
Recommended
Dec 20, 2015
customer service
Please work on your customer service . Seems like associates see , they go in the opposite direction.
by
Recommended
Dec 20, 2015
Upsetting experience
Customer service here was awful. Staff please train your cashiers correctly .
by
Dec 18, 2015
Home Depot Service
My husband and I are extremely pleased over the service and support the Home Depot in Clovis has been to our home needs. We have purchased several home items and services to beautify our home!.Thank you for your excellent service!
by
Recommended
Dec 16, 2015
Thank You Stephanie
Stephanie took the extra step for me and I was able to leave with all of the items I needed. When someone goes out of their way to help you it means a lot. Thank you Stephanie
by
Recommended
Dec 4, 2015
Very helpful
Excellent service, associate helped me determine what I needed for my home project, helped me select the lumber and cut same to size for me. Very helpful
by
Recommended
Dec 4, 2015
Awesome Service
The associate was very friendly and helpful from the moment I walked through the doors. She couldn't get anyone from flooring to assist me, so she personally walked back with me to help me find my item:)
by
Pro
Recommended
Dec 2, 2015
Black Friday customer service.
I have to start by saying I worked in retail as a manager for 20 years. Combine that with it being Black Friday, I must admit my customer service expectations were low. I am happy to say my expectations were blown away. I could have purchased a tool chest at any number of your competitors but the decision was made easy by your sales associates and the quality of your tool chest. Darla went above and beyond to make sure I selected the right chest for me. She was so helpful and friendly on a day that is so hectic for retailers, she was amazing. If I had still been working in retail I would have tried to recruit her. I would have loved a whole team of Darla's working for me. Thank you for the great experience .
by
DIY
Recommended
Nov 29, 2015
great store experience!
the store was clean and products were easy to find. i was very happy with the help i recieved at the customer service desk picking up my online order
by
DIY
Recommended
Nov 28, 2015
Black Saturday
Sophia and Robert were great even though it was a busy Saturday everyone was more than happy to help and got a great deal
by
Recommended
Nov 28, 2015
Good help
Zeke and Tony surprised me by offering to load my car. Very friendly. I'd give them a raise.
by
Recommended
Nov 27, 2015
Customer service
Outstanding customer service!!!! We love Rose giving out free coffee
by
Recommended
Nov 18, 2015
Product Locations
Associates in the specialty departments need to know where the other store items are located. The person I asked in the flooring dept. about the location of a floor cleaning product directed me to an asile that was 5 aisles from where the product I needed was located.
by
Recommended
Nov 12, 2015
Exceptional Performance and Customer Care
I have been visiting this Home Depot for several years now and each visit is consistently very positive from the perspective of knowledgeable and friendly employees, and quality and availability of products. My last purchase was an online purchase for a same day, in store pick up order. This was truly an over the top performance throughout the entire process as compared to similar orders placed with the major competitor that were disasters. I will go out of my way to frequent this store in particular....my experience suggests it should be a model for other Home Depot's throughout the country.
by
DIY
Recommended
Nov 12, 2015
been my store since it opened!!!
This store is convinent for me and when i have any problems there solved at this store,thanks guys and girls
by
Pro
Recommended
Nov 11, 2015
A+
Very satisfied with all services and associates!!!
by
Recommended
Nov 5, 2015
Service
A clerk was readily available and willing to help.
by
DIY
Recommended
Nov 4, 2015
Home Depot
Very nice people that work there.
Serina at cashier was very nice even when we had so many items.
by
Recommended
Nov 2, 2015
Home Depot has personal shoppers?
Why yes they do! That is if you are being waited on by one of the Associates by the name of XXXX. I guess I'm not supposed to mention his name but he was very helpful and so nice. I truly felt I had my own personal.
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Recommended
Oct 30, 2015
You made my shopping experience extraordinary
Your people are so friendly and helpful I alway look forward to coming into the store.
by
Recommended
Oct 29, 2015
Service Desk is amazing!!!!
I visited the store to grab a few items and was near the service desk. The two ladies at the service desk were quick to greet me and asked if I needed any assistance in which I did. They directed me to where the items I needed and ensured I was able to find my items. They were very professional and friendly. Best customer service I have received in a long time!!
by
Pro
Recommended
Oct 27, 2015
Our Homedepot
We always know we can trust our store to have everything we need when it comes to remodeling our home! Thank you for all the help and tips!
by
Recommended
Oct 25, 2015
Excellent shopping experiance Stephanie is awesome, very polite friendly positve attatuide and careing assaociate.
Stephanie is awsome excellent associate too have on your Home Depot Team.
by
Pro
Recommended
Oct 16, 2015
Not the best experience
We ordered a shed online then went to pick it up later in the week. It was available in the store from the beginning.
The associates were helpful in getting the shed loaded on a cart and making the proper transaction with the cashier.
As we were ready to leave, an associate brought us our cart and asked if we would like some help.
I thought to myself, we could handle this but to be safe sure, it would be helpful just in case and conveyed that to the associate.
She said, "Just a minute" and headed back to where 2 other associates were standing. We stood near the door and kept looking back but no one was coming or even acknowledging our presence.
After another minute we just left and loaded the shed ourselves without much issue.
All this time no associate every came out or approached us.
by
DIY
Recommended
Sep 19, 2015
Sales Associate was a tremendous help
Sales Associate stayed into his dinner hour to finish with my selection and answers to my questions.
by
Pro
Recommended
Sep 9, 2015
Awesome
Awesome all the way around totally satisfied !!!!!
by
Pro
Recommended
Sep 2, 2015
Was very surprised when the store clerks were so helpful
I have been going to this store since it first opened. I was very surprised on how much different it was when I first walked into the store. the Greeter was my first contact as I walked in, he asked what I was looking for. I told him bug spray he pointed me to 3 different places that they were. Also as I was looking at the choices I had another clerk asked if they could help me. I told them no, but thank you.
Prior to this visit I would always have to go looking for a clerk for help, this made a big difference to me.
by
Pro
Recommended
Aug 21, 2015
This store is great!
Home Depot is my go-to place for everything I need. for my home and garden. The store is well organized, the asociates are friendly and knowledgeable, and I leave the store with the assurance that I have a reputable product at a good price.
by
DIY
Recommended
Aug 17, 2015
Best Plants
We were looking for a small indoor plant and we found a perfect one. It was easy to find. The associate helped us with how to take care of it.