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Showing 1-10 of 429 reviews
Feb 18, 2025
Poor installation and customer service from the area manager John
I’m at lost for words with the service that was provided. Everything went smoothly prior to the purchase of the shed. Workers were tentatively responsive to questions, but once the transaction went through, they were hesitant to respond. I had a horrible experience with the installation of my shed.
by
Dec 10, 2024
Friendly employees
Bought this Christmas tree and love it. It’s full and perfectly symmetrical. Easy set up
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Recommended
Apr 23, 2024
Excellent customer assistance.
A Home Depot associate met me in the parking lot as I was coming in and I need 22 bags of garden bark and he got me a cart. He loaded it and he pulled another associate Alexander and they loaded it into my car… These two were my angels…. sure beats delivery fee, and waiting for it
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Recommended
Mar 11, 2024
Tam, is a spectacular employee!
I would not have been able to purchase my chair/settee if it wasn't for Tam! It was not on the floor. However, her superb customer service did not give up and found it for me buried and receiving. Okay I'll add a photow
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Recommended
Apr 10, 2025
Most of the time I find what I need
Purchased this last week hoped they restocked.
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Recommended
Apr 1, 2025
Employee assistance and knowledge.
Dolly and Vani were such incredibly good at what they do. Very kind, approachable, patient and super knowledgable. Excellent service and we ended up purchasing a dish washer.
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Recommended
Mar 14, 2025
Stebens Criminal and Forensic Investigations
I am a Criminal Defense and Forensic Expert, specializing in Homicides.. I am always needing supplies to help my in my case investigations. I used to purchase much of my supplies through various Forensic companies. I while shopping a Home Depot one day, I saw a forensic tool that I previously purchased through one of my usual forensic companies. Afternoon further “browsing”, I found quite a few if the items at Home Depot that I was buying from the other companies, and at much higher cost. That was in 1998. Ever since then my agency, “Stebens Criminal and Forensic Investigations”, has been buying at least 75% of its need from Home Depot. I also hire and train other investigators and I give them a tour of my local Home Depot to show them that they don’t need use the high priced companies when Home Depot has the exact same item, the same brand name, and for much less.
As one professional to another m,Thank you Home Depot.
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Recommended
Mar 4, 2025
Great experience
The homedepo employees were promptly and fast. I had to get a couple of items and fast. This wasn't like when I went to the grocery store 10 minutes in line.
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Recommended
Feb 28, 2025
Overly welcoming.
All the staff that you run into are going to ask if you need help and how your day is it’s like they got in trouble and now they’re forced to say it. So most of the hellos and need help are not genuine and they’re not in a good mood when they ask, but the store itself is good.
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Recommended
Feb 9, 2025
Great store, some unprofessional staff, otherwise generally nice
I have bought special-ordered windows at this store. All my previous interactions with staff at this store have been nothing but excellent. From the helpers in the warehouse, the equipment rental staff, and the checkout clerks, great attitude until this last visit.
I was looking for good window sill lumber to finish my window install. A gentleman helped me make the best choice out of the usually many choices that are out there. I was quickly in and out of the aisles, heading to the checkout. I didn't want to self-checkout due to the need to measure the length of the boards. There was only one checkout clerk, and she didn't look happy. She scanned the barcode on one and said to me, "Just so you know, each board is $41", to which I replied, "ok." then she repeated herself with much emphasis on the amount. I looked her in the eye and "okay!" with some slight vocal inflection of irritation. As she measured the boards, I asked her repeatedly why the length she got was not consistent with the physical length of the boards. She didn't like the questioning and got pretty aggressive and antagonistic. Once I had paid, I asked her if she was that aggressive with all Home Depot customers, and she sneered back, "Are you this aggressive with all Home Depot employees?". I left feeling disgusted by the lack of basic customer care and respect.