#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)661-6784

Rental Center

(718)661-6790

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

124-04 31st Ave

Flushing, NY 11354

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 356 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (356)
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Showing 1-30 of 356 reviews
The trip we made this time was to buy the paint.
But no one was in the Paint Section.
by
    HOME DEPOT SOLD ME A 3 YEAR OLD BATTERY!!
    PURCHASED BATTERY ON 5 17 22 AND WHEN I GOT IT HOME I NOTICED DATE STAMP READ JUN 7 2019 3 YEARS OLD..NO ONE WAS WILLING TO HELP RESOLVE ISSUE AFTER I WAITED ON PHONE 45 MINUTES AND KEPT HUNG UP ON
    by
      Miss parts in the shower door I purchased
      Please make sure the products has all the parts , contractors labor is expensive.
      by
        Best Customer Service!
        The people at the customer service area were great during my morning trip!
        by
          • Recommended
          Great place
          I always order or pickup in College Point. Very convincing for me.
          by
            • Recommended
            Very average
            It the best stock Some employees act as if they’re doing you a favor Lots of “not my area”
            by
              Bring back 500.00 dollar sweepstakes
              Would like to see sweepstakes come back.
              by
                • Recommended
                Customer Service A+
                Great experience with polite and helpful staff at the Service Desk around 12 noon. Very efficient team that got my order for me.
                by
                  • Recommended
                  5 Stars
                  The store is close to my home, plenty of parking and stocked well.
                  by
                    • Recommended
                    Always find what I need online and at the Home Depot
                    I shop online and at the COLLEGE POINT Store #1277 often. I am always finding something I need or can use at Home Depot. I've recently purchased a large garbage can, gardening tools, outside cushions, seeds and flowers to plant for the back yard. I've also recently gutted and re did my home using paints and hundreds of items purchased at Home Depot. I highly recommend COLLEGE POINT Store #1277.
                    by
                      • Recommended
                      Quality of service
                      Appreciate the effort of HD employee Pedro. However still waiting for subcontractor estimate.
                      by
                        • Recommended
                        Incompetence Galore
                        If you are looking for a frustrating experience, I can definitely recommend going to this store
                        by
                          Great Service from Gil in Kitchens!!!
                          Gil was very attentive and took his time making my project look good and had a great price!!! Very friendly and nice to work with!!!
                          by
                            • Recommended
                            Shopping at Home Depot
                            Horrible customer service Associates are the worst They have no knowledge of what they are doing and just don’t care
                            by
                              Black Friday Amazing order!!!!
                              Great appliance deals!!!!!
                              by
                                • Recommended
                                Just horrible
                                Never had what I m looking for, nobody is refill the items that the site runs out.
                                by
                                  Toilet seat
                                  Impossible to get the right toilet seat !!!! Most of the toilet seats I visited, not enough info measures to fit , or non at all!! Had to order on line, hoping to get the right one. The first two had to return, wrong size, and wrong distance for the holes installation. The second Two, both broken, but not good anyway, wrong distance from the holes installation
                                  by
                                    Sebastian not a nice person
                                    Had a very awful experience at this store by using the electric scooter. That I couldn’t take to my car to get in and made leave at the door. Then I had to use the shopping cart to get to my car which hurt very much to walk
                                    by
                                      Great customer service
                                      Excellent customer service
                                      by
                                        • Recommended
                                        They are friendly.
                                        I made an order yesterday and young man doesn’t work at this department but he helps me to make the order so professional and friendly. He should work at the pro desk to help more people.
                                        by
                                          • Recommended
                                          Lovely Staff, they need more.
                                          While the store is woefully understaffed, a criticism of corporate management. The associates are always helpful, when you get the opportunity to track someone down. Make no mistake, the reason it is hard to find someone to help is not because of the unwillingness of the employees, but because of the scarcity of them. The lines at checkout are a nightmare because they don’t have enough cashiers on shifts. I would give a lower star rating if I felt the blame for the low rating would be placed where it belongs, in those who control how many people are working in the store at a given time.
                                          by
                                            • Recommended
                                            Great Customer Service!!!!
                                            I went to the College Point store to order a stove and refrigerator, I received great customer service from Gil, he took his time with me and made sure the order was correct. He was very nice and friendly. Thanks Gil.
                                            by
                                              • Recommended
                                              need more help!
                                              I wish there were more staff to help find items
                                              by
                                                • Recommended
                                                Poorly managed and poorly trained cashiers
                                                Checkout was chaos. They were apparently trying to form a single line feeding multiple cashiers but there were no signs, ropes or anyone assisting in the new process. It was a mess and took way too long to check out.
                                                by
                                                  great staff
                                                  Kimberly needs to be paid more for the outstanding performance she displayed while helping me today.
                                                  by
                                                    Home depot going down
                                                    There's no body to help you A lot of things are blessing I can't find what I WANT most of the time
                                                    by
                                                      ??????
                                                      I don't buy at this store really for some of the workers there are not friendly and the store there is very dirty and a lot of the isles are really tight to walk through because they are used to display the merchandise and the employees that stock the merchandise don't respect the buyers and throw you out of the way when they pass with their motorised forklifts...I feel that the buyers should have the right of way 100 percent of the time and not the other way around they behave very rude and careless around us the buyers...that is why I don't buy there unless II have to...thank you p.s. Also there is never or most of the time they don't have anyone to help you ! of course is not all of the employees
                                                      by
                                                        Bad customer service
                                                        Cashier Sade was very rude and disrespectful, most of the employees seems to be unhappy working there, spoke to manager about the cashier attitude and her face was like she’s not having a good day. Will try not to ho back
                                                        by
                                                          Rude and unhelpful staff
                                                          I dread having to go to this home depot. I always find myself trying to get someone to help with locating items, etc. When you do find someone, they are some of the rudest staff I ever have to deal with. It's like you're bothering them. Hate going here, but I go here because it's the closest to my house. On a recent visit, the cashier at the pick up point when you order items on-line greeted me with: "what do you need?". Extremely unprofessional and rude staff
                                                          by
                                                            Rude Employees
                                                            Store associate working in the tool department are rude and have an attitude when someone asks for help.
                                                            by
                                                              Showing 1-30 of 356 reviews

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