Filter Reviews By:Rating, Profile, Gender, Age (354)
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Showing 1-30 of 354 reviews
Feb 18, 2025
Tressia is so sweet and helpful. I love this store, and she makes it fun to shop here.
Tressia is so helpful and I love coming to the Commerce, Michigan location because she makes my parts return process effortless and pleasant. Especially when a product fails upon opening it up from the box,
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Recommended
Dec 20, 2024
Bad customer experience
I had 2 blinds to purchase. I was informed by the cashier that was at the service desk to go to cashier to be rung up . I was not greeted at all !! Manager Kaitlyn was very nasty rude and outright nasty . Name tags are not visibly worn , so they can avoid being complained on and this manager makes her own policies, stating she is not obligated to give names . Even after complaining about said cashier , this manager Kaitlyn who is clearly not on the customer side allowed this associate to stay and torment me the entire time ……
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Jul 20, 2022
Ann Mary was super helpful
Awesome help. Trim won't come loose.
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Feb 22, 2022
Clean fast Convenient
This customer chose to rate the product and not provide text.
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May 22, 2025
exchange
We bought a bush a month ago but the brances turned brown although the 9 others ok
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May 5, 2025
Good quality Mulch and sale price
I came in to buy mulch and have it loaded into my trunk. Perfect trip to home depot, in and out in no time.
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Recommended
Apr 20, 2025
Cedar decking
The store closest to me didn't have any cedar decking but another store did. I drove out of my way to get some but it was the worst cedar decking I've ever seen
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Apr 8, 2025
Good
They are good. We never experienced an issue
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Recommended
Mar 6, 2025
Clean store, friendly staff
This is my go to store for simple items during home repair. Always seems to have what I need and being a smaller store it is easier to navigate.
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Recommended
Feb 27, 2025
Appliances
Go elsewhere for appliances, I’ve been waiting 3 months for kitchen appliances, been rescheduled 2 times 😡 I’ve been told Maytag has 2 separate inventories, 1 for them and 1 for home depot…someone has dropped the ball at keeping items in stock.
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Jan 21, 2025
Cannot get help in the store
The title says it all. No energy to repeat.
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Jan 8, 2025
Very helpful…
The application indicated the exact location of the product I needed. I was approached by a staff member and he was extremely helpful and the check out person was very friendly.
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Recommended
Jan 5, 2025
Very Helpful People at This Store
I was in process of repairing a leaky shower valve and a young lady Kaitlin helped me find the right parts and offered meaningful suggestions. I have been a frequent shopper at this location for 20 years and the service received yesterday was an example of why.
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Dec 4, 2024
Ripped off for garbage install
I went to Home Depot to buy a garbage disposal and arranged for it to be installed and was quoted $150-200 to install but the actual price ended up being $371 for 30 mins work. I will never set foot in a Home Depot store again. Rip off merchants
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Nov 24, 2024
Courteous staff
I found the sta be gel courteous and helpful. I was impressed.
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Recommended
Nov 13, 2024
Great Employees
The employees at this store are always very helpful.
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Recommended
Oct 15, 2024
Can't rent tools because of CLEAR identity and often stock offerings are not available, organized, etc
I've been renting tools at HD for many many years; well over a decade. And despite knowing, and working with the HD staff, and having a healthy history of tool rental, HD asked me to join Clear. I am not paying for, providing data to, and putting my PII into 3rd party vendors. Worse, given the descriptions HD staff gave me about the types of fraud happening, I am not sure how CLEAR is going to help. Also, at this location, stock available, organization, and damage continues to be a problem. Available = not on shelf, Organization = stock items in some areas are a mess, and some stock occasionally looks damaged. In addition, this HD suffered from a "where's the department staff" guy. You're looking for a person in plumbing, or electrical, and you wonder...are they dodging you? Are they hiding? Look around that area in the store and can't find people. I've been going here for a number of years, this is a problem most of the time. I was in building materials on north side of building and it was a BLESSING to have the gentlemen ask me if I needed help. I didn't but wanted to mention that.
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Oct 11, 2024
Great Store to shop at conveniently located items
I shop here all the time. Nice layout of the store items easy to find. The app is easy to use and shows exactly where I need to go to find the items.
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Recommended
Oct 6, 2024
Kitchen cabinet remodel
Alex at commerce location for kitchen cabinets is the top notch, professional sales assistant. He was able to make a schematic drawing of our kitchen, showing cabinet sizes and placement for dishwasher, stove, and refrigerator and made it all makes sense. The computer is drawing enhancement that he had done very professional and because of his professionalism, we spent more money on cabinets. If you’re in Commerse and you need cabinets, you need to talk with Alex😍😍😍.
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Recommended
Sep 30, 2024
Very knowledgeable and professional staff.
Very patient when working with me on picking out colors
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Recommended
Sep 24, 2024
Great customer service
I went into the store to purchase a toilet that I saw online, the one that was on the shelf had a very damaged box so I asked an associate to take down a brand new one from the top of the shelf and he was very nice and friendly And assisted me with no hesitation, he provided very good customer service. My experience was very good and someone even offered to help me load the toilet into my truck.
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Recommended
Sep 19, 2024
Kitchen Remodel
The best kitchen remodel experience anyone would want when remodeling with cabinets, trim and finally floors. I’ll add photo when floor is done.
Contact the Kitchen Design Center at Commerce Home Depot, schedule an appointment with Sarah,
She is a talented designer with practical skills that she is willing to share with both armatures and Pros.
Thanks Sarah.
You helped make our project a great success!
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Recommended
Sep 8, 2024
My go to Home Depot
I visit this store frequently. It doesn't matter which department I need something from, the staff is easy to find, knowledgeable and friendly.
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Recommended
Aug 2, 2024
Great place to shop & get advice.
Phil from the electrical department was a great help. He patiently explained how to fix the problem & showed me all the supplies I needed. Thank you Phil !!
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Recommended
Jul 24, 2024
REAL CUSTOMER SERVICE AT ITS FINEST!
Regardless of what I might be searching for, it one orange-aproned person cannot help me, they will drop whatever else they may be doing or walking TO do, and find someone who will know exactly what other associate my question will require and get that person to me post haste. Always a pleasure to shop at The Home Depot. AND...whenever our son asks,"Why don't you order it online instead of wasting time going to the store?" I tell him, "That's because I prefer speaking to a person IN PERSON...those kinds of interactions are important in a day and age of simply pressing a button to purchase something. Besides, you get to meet people in the aisles who work there who might otherwise not have jobs. Learn to appreciate the up close and personal approach which The Home Depot employs, and you'll be a better person for it, son!"
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Jul 24, 2024
The support team needs to know how to support customers.
I placed a large order of foam insulation. I had to fill the order myself. The staff started it, then 1 walked away while the other used forklift to get more stock for me. I asked for help loading my trailer. The employee told me there should be someone outside to help. No one was there and I loaded it myself. The employee who started order showed up after 10 min, but I was already done.
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Jul 3, 2024
Great service‼️
Dave helps us every time we go in because we look for him, very knowledgeable ‼️
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Recommended
Jun 20, 2024
Worse store n customer service ever encounteted
Would not return tile for backsplash an ceiling fan returned twice parts missing an paid elect to install 2 xs so he charged me cause parts missing
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Jun 9, 2024
Great Store
Very helpful staff and neat store.
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Recommended
May 5, 2024
Great experience
Miriam and Cindy in the paint department took super good care of me. i will always shop at Home Depot