#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)987-3264

Rental Center

(704)987-3263

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

17111 Statesville Rd

Cornelius, NC 28031

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 657 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (657)
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Showing 1-30 of 657 reviews
smaller store, clean and everyone is helpful
smaller store, clean and everyone is helpful
by
  • Verified Purchase
  • Recommended
I really like the Cornelius Home Dept. It is clean, organized, and well stocked. Employees are fr...
I really like the Cornelius Home Dept. It is clean, organized, and well stocked. Employees are friendly.
by
  • Verified Purchase
  • Recommended
NICE STORE , CLEAN
NICE STORE , CLEAN
by
  • Verified Purchase
  • Recommended
Excellent customer service! Very helpful associates who will stop to help!
Excellent customer service! Very helpful associates who will stop to help!
by
  • Verified Purchase
  • Recommended
Maame and Kristy were awesome and made our visit fun and stress free!
Maame and Kristy were awesome and made our visit fun and stress free!
by
  • Verified Purchase
  • Recommended
Great experience. Clifford was great. I had a few items to return, he had me in and out in no time!
Great experience. Clifford was great. I had a few items to return, he had me in and out in no time!
by
  • Verified Purchase
  • Recommended
Paint department is awesome!!!!! So helpful!!
Paint department is awesome!!!!! So helpful!!
by
  • Verified Purchase
  • Recommended
I've found the store personnel and install personnel to be helpful and knowledgeable. I have alwa...
I've found the store personnel and install personnel to be helpful and knowledgeable. I have always been pleased with the products and service that I have received. If I need more details on products however, I try to go at a less busy time of day as they can be very busy around lunch and Saturdays.
by
  • Verified Purchase
  • Recommended
This Home Depot has great employees that take the time to ask if you need help. Even if they do ...
This Home Depot has great employees that take the time to ask if you need help. Even if they do not work in that dept. they will go out of their way to find someone that does. I have been in many other competitive home stores and have walked around aimlessly to not find help- which has me walking out the door. I do wish there were more Home Depots in my city, but I will go the extra distance to get the great help and products that Home Depot offers.
by
  • Verified Purchase
  • Recommended
GREAT STORE , REALLY NICE PEOPLE,,
GREAT STORE , REALLY NICE PEOPLE,,
by
  • Verified Purchase
  • Recommended
Employees are *always* so very friendly! Store is very organized and beautiful to shop. Thank you...
Employees are *always* so very friendly! Store is very organized and beautiful to shop. Thank you, Home Depot. <3
by
  • Verified Purchase
  • Recommended
Super shopping experience-- knowledge, availability, pricing, and pleasant! The whole package!!
Super shopping experience-- knowledge, availability, pricing, and pleasant! The whole package!!
by
  • Verified Purchase
  • Recommended
Home Depot has really upped their game !!! Like old days. Especially the plants and trees out...
Home Depot has really upped their game !!! Like old days. Especially the plants and trees outdoor section ! Much better than across the street!
by
  • Verified Purchase
  • Recommended
Home Depot definitely wins my business over other similar stores nearby (like within one mile). ...
Home Depot definitely wins my business over other similar stores nearby (like within one mile). It's neat, clean, and friendly.
by
  • Verified Purchase
  • Recommended
The store was clean, well stocked and had employees with excellent customer service skills.
The store was clean, well stocked and had employees with excellent customer service skills.
by
  • Verified Purchase
  • Recommended
Great place for plants!
Great place for plants!
by
  • Verified Purchase
  • Recommended
Great service, great people. I needed a specific water heater (gas, direct vent) and found onlin...
Great service, great people. I needed a specific water heater (gas, direct vent) and found online this store was the only one with it in stock. The well organized store made it easy to locate the water heater and the sales associate made the rest a breeze. Heavy heater (165 lbs) is hard to handle by myself but he and another associate loaded it right up and brought it to the cashier then loaded it on my truck - all without being asked.
by
  • Verified Purchase
  • Recommended
The associates go above and beyond to help us find what we need. Very friendly staff and they co...
The associates go above and beyond to help us find what we need. Very friendly staff and they consistently do whatever it takes to help us find what we need.
by
  • Verified Purchase
  • Recommended
If you are looking for carpet that is 15 foot wide, know what to ask for when you arrive to the s...
If you are looking for carpet that is 15 foot wide, know what to ask for when you arrive to the store. Most carpets are manufactured at 12 foot wide roles. The salesperson was not familiar with the products. I would recommend this store but not for buying carpet.
by
  • Verified Purchase
  • Recommended
On 4/11/19 I ordered a microwave via the Home Depot website which was to be delivered & installed...
On 4/11/19 I ordered a microwave via the Home Depot website which was to be delivered & installed on 4/17 between the hours of 3&7 pm. At 2:45 pm on the 17th I received a call from the installer that he had to return the microwave since it was broken and will be re-ordered. On 4/18 I stopped by store #3638 and was told to check back in 24 hours since the re-order wasn’t in the system yet. I return on 4/23/19 and asked for an update. It was at that time I spoke with sales associate Colby. He checked for the order and could not find it in the system so he called you’re dotcom folks. Colby & I were placed on hold on and off for over 1 hour. During that time Colby was extremely polite and helpful. He kept me updated and made every effort to expedite the process. Colby is an asset to your organization.
by
  • Verified Purchase
  • Recommended
Im very pleased with this Store's Service and the People who work here...This is my Go To Home Im...
Im very pleased with this Store's Service and the People who work here...This is my Go To Home Improvement Store
by
  • Verified Purchase
  • Recommended
Thanks Sasha at Ballantyne Commons Parkway store
Thanks Sasha at Ballantyne Commons Parkway store
by
  • Verified Purchase
  • Recommended
Always friendly and knowledgeable, the staff is always eager to help. Service and price is the re...
Always friendly and knowledgeable, the staff is always eager to help. Service and price is the reason I always come back and always will
by
  • Verified Purchase
  • Recommended
Billy the store manager went above and beyond ,help me get the right refrigerator and financing
Billy the store manager went above and beyond ,help me get the right refrigerator and financing
by
  • Verified Purchase
  • Recommended
good customer service and very helpful
good customer service and very helpful
by
  • Verified Purchase
  • Recommended
Friendly, clean well stocked
Friendly, clean well stocked
by
  • Verified Purchase
  • Recommended
Store Associate Maame was the nicest most helpful person I’ve ever encounter at Home Depot. I’ve ...
Store Associate Maame was the nicest most helpful person I’ve ever encounter at Home Depot. I’ve been a long time shopper of Home Depot and she was so knowledgeable and helpful, on a early Sunday morning my brain was not firing on ready but coming in contact with her not only did she assist with my sale but she inspired me to do better in my work and personal life with her kind warm nature.
by
  • Verified Purchase
  • Recommended
Mark (lumbar clerk) and Jim (HR) were amazing and very helpful!!!
Mark (lumbar clerk) and Jim (HR) were amazing and very helpful!!!
by
  • Verified Purchase
  • Recommended
Hello Home Depot Cornelius! We like the products. We like the prices compared to other home impro...
Hello Home Depot Cornelius! We like the products. We like the prices compared to other home improvement stores. We like Sharon in flooring who helped us. She rocks and know her stuff!
by
  • Verified Purchase
  • Recommended
Five stars!
Five stars!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 657 reviews

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