Reviews for Cornelius #3638

The store is fine but the online customer service is not consumer friendly! I showed screenshots of the range I brought and was just delivered for a price match and when it was discussed they partially refunded me. I questioned why not the proper amount and they had adjusted the sale price as we were chatting, the price was altered since the chat had begun in my cart! Very dishonest folks to deal with, as a retired soldier I expect a higher level of professionalism!

Valerie the store manager helped us find the Christmas decoration we have been looking for. We were able to get the last one they had. Thank you to the staff for helping us.

I bought this wheelbarrow to withstand the rough terrain of where I live and for the purposes of debris and dirt removal. It is doing the job well!

I came to buy a Dishwater. Alison was the sales associate. She extremely helpful and made the purchase go smoothly. She deserves to be acknowledged for her customer service!

Store is neat snd clean, and staff members were knowledgeable

My appliance specialist (Glenn Oliver) was nothing short of amazing. Glenn was very knowledgeable about the different models and features helping to help me maximize the best value based on the product features. In addition, Glenn was extremely patient and professional throughout the decision making and purchasing process. I was totally satisfied with Glenn’s support and assistance. I would definitely recommend Home Depot in particular appliance specialist Glenn for appliance purchases. As a result of Glenn’s assistance I purchased a 4 piece kitchen appliance package. I would definitely repurchase appliances again with Glenn’ assistance. Thank you.

Billy ( manager) made my shed buying experience easy his knowledge about product and the virtual design of what I was purchasing made me confident that I would be receiving exactly what I wanted

Finding the items I needed took some doing. Self checkout was absolutely horrible! You must have at least one manned register. It took me longer to self checkout (through no fault of my own) then to shop . The person watching the registers was no help either! Maybe you need a senior citizens manned checkout. I'll look for somewhere else to do my hardware purchases, like a competitor store closer to my home.

I had to track down someone to help me. When we made our purchase the employee needed a manager to assist and we waited more than 15 minutes w/o any response. If he was busy he could at least responded he would be there soon. Finally someone else came to our response. Then when I went to checkout another item there was a problem and customer service didn’t seem to have but one person who knew anything. Home Depot seems to lack enough employees to offer good customer services.

Josh and Alex were wonderful, saw the issue and resolved the problem. 5 star employees and saved Home Depot from a UDAP complaint and potential law suit.