#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(859)578-4512

Tool & Truck Rental

(859)578-4518

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

500 Clock Tower Way

Crescent Springs, KY 41017

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 402 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (402)
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Showing 1-30 of 402 reviews
Ask and you shall receive
I needed wood to build a couple of shelves, a young man, and the manager cut precisely as I asked which saved us the extra work at home and also got a good deal since they had some scrap from a sheet of wood. Very happy.
by
    • Recommended
    Excellent Customer Service - Ask for Jack!
    I went in hoping I could find a way to fix a yard sign my FIL had made. I saw Jack and ask for help. He spent 15 minutes helping me solve my problem. And thanks to Jack, the sign my FIL made is now in place for Father's Day!
    by
      • Recommended
      Milwaukee
      I bought a set of Milwaukee pack out and I am glad I did best thing for my Milwaukee tools. They don’t get beat up in the truck. I packed them in the foam that I bought with the pack out and it has worked out. Great thank you Ed.
      by
        • Recommended
        Flooring knowledge
        I’m installing PVC TILE in my mater bath, and the product I had already purchased was really flimsy. Michael in flooring showed me a better quality product, showed me how to install it and was just wonderful. I purchased it online and it’s being shipped to the crescent springs store where I’ll pick it up.
        by
          • Recommended
          Great crescent springs and Florence store.
          Always have whatever I need and if not can order and send
          by
            • Recommended
            Not happy with your employees
            Employees on their phones all the time.
            by
              Super salesperson
              Doug was great to work with. Went out of his way to order our table online for us & have it delivered for free. Thank- you!
              by
                • Recommended
                Crescent Springs
                The employees are excellent. I was purchasing 32 handles and 12 knobs for cabinets the ones I choose only had 20 in the bin. Customer service called another Depo to make sure they had enough to add to purchase so I didn’t waste a trip. The little bins holding the knobs and handles are a mess with products in wrong bin but I am sure that is due to customer handling.
                by
                  • Recommended
                  The prices for everything are really expensive.
                  The prices of everything are higher than they are at other places.
                  by
                    Go anywhere else but this location.
                    Unorganized, hard to find staff to help you unlock tools and when they do they sell you the wrong ones.
                    by
                      Easy Shopping!
                      Always clean and neat. Friendly staff who answer questions.
                      by
                        • Recommended
                        Great store!
                        As I have said in the past, this store is well stocked, clean and organized much more than other stores I have been to. Thank you.
                        by
                          • Recommended
                          My first choice
                          I'm always coming to this location for material, things are always well stocked and the employees cater to whatever you need. They're also very knowledgeable about different projects and can help you figure out what you need.
                          by
                            • Recommended
                            Great store
                            One of the best homedepot locations to visit, great customer service from pro desk to regular employees if they aren’t knowledgeable they will ask each other for help and get it sorted out right away, while it’s not the biggest location in the area I can be confident I will get what I need right away and be in and out, all big purchases I have made, like loads of material have been handled easily either being delivered or loaded by employees at this location thank you keep up the good work
                            by
                              • Recommended
                              Straw bale
                              I was happy with the straw bale price until I went to pick it up and found it was smaller than standard bale.
                              by
                                Very helpful
                                I ran over to purchase cabinet screws- I was approach by an employee named Jack. He asked if I needed help.He showed me where I needed to look and how to properly size the sample screw I brought correctly.
                                by
                                  • Recommended
                                  FRIENDLY KNOWLEDGEABLE STAFF
                                  Purchased heavy bags of concrete. Employee assisted getting it to my car and loaded it for me.
                                  by
                                    Great spring flowers
                                    I bought several plants and shrubs and was very satisfied with the price and the appearance.
                                    by
                                      • Recommended
                                      Good for a quick shop and needed items.
                                      Don't expect the checkout to be fast or convenient. Everything is now "self-checkout", ugh.
                                      by
                                        Great customer service!
                                        Employees in this store treat their customers with respect and courtesy. They are expedient in resolving issues and value their customers as if I were the only one in the store. Specifically Ellen in Blinds and Flooring went over and above to help me.
                                        by
                                          • Recommended
                                          Great customer service
                                          I went to look at mowers and Troy in Garden got one out of the box and answered all my questions. He was very helpful and made it easy to buy the mower.
                                          by
                                            • Recommended
                                            Excellent service
                                            I lost my brother right before Christmas:( I need to flip the house and sell I applied for my Homedepot card and now I can get some cosmetic stuff completed so I can list the house next week!!
                                            by
                                              • Recommended
                                              Amazing staff
                                              Sue and Rick at the front deck are amazing super helpful with letting me return my tape measures
                                              by
                                                • Recommended
                                                Friendly and helpful staff
                                                The staff is very helpful and will happily assist with any questions.
                                                by
                                                  • Recommended
                                                  THEY HAVE GREAT CUSTOMER SERVISE!! VERYCLEAN STORE
                                                  VINYL FLOORING IS GREAT PRODUCT BRAND LIFEPROOF. MANY CHOCES OF COLORS.
                                                  by
                                                    • Recommended
                                                    Hassle-Free Home Depot Experience
                                                    Home Depot has implemented Self-Serve propane exchange process that keeps customer from lugging empty tank around - just pop inside to cashier and leave with redemption code on receipt. Enables quick turn-around time and you will be back at your backyard BBQ in record time.
                                                    by
                                                      • Recommended
                                                      Nice friendly staff
                                                      Chris in lumber was very nice and helpful. Nice clean store with good staff
                                                      by
                                                        • Recommended
                                                        Plenty of associates
                                                        I needed several items from different areas and found help in each area.
                                                        by
                                                          • Recommended
                                                          Don't ask for help.........
                                                          I went to HD after checking their web page to see if they had AC Coil Cleaner. The web said they carry 2 brands in the store, 53 cans were available in Aisle 7 Bay 7. Went to the store there is no bay 7 in aisle 7. Asked 2 employees for help, 1st one thoought the cleaner may not be unboxed yet and walkes away. Asked the 2nd for help in finding Bay 7 and the cleaner. He didn't check anything, just said we don't carry it. He did not even walk aisle 7 to show me were bay 7 was. Terrible customer service!
                                                          by
                                                            1 found this review helpful
                                                            Great Stop at Home Depot today!
                                                            Great trip. I've been wanting to buy a battery operated mower for a year or so and took the plunge today. I'm extremely happy with the early performance of my Toro 60V 22" Cordless Self Propelled mower. It has handled the first mowing of my yard better than my old Toro gas mower that I loved!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 402 reviews

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