#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)888-7401

Rental Center

(770)888-7400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1000 Market Pl Blvd

Cumming, GA 30041

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 710 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (710)
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Showing 1-30 of 710 reviews
Great staff, extremely helpful
Worked with Patrick to get a new lock rekeyed. He was a wizard, and he took time to show me how the rekeying process works. That reinforced my decision to bring it to him instead, because it does not look easy. Really appreciate his help, and he is an asset to your store and company.
by
    • Recommended
    Great customer service.
    Every employee is very friendly and helpful but Robert Exceeded all of our expectations he knows about hopscotch And that’s on. The world should have more Roberts thank you Robert for going above and beyond and telling us about this survey.
    by
      • Recommended
      Flooring Department
      We decided to take the carpet of 20 years out of our home and go with flooring. We did shop at many places. The employee Taylor at this Home Depot was so knowledgeable and helpful. It made our decision easy. We have have other jobs done by this store and always are satisfied with the service and insulation.
      by
        Customer Service is always great
        I bought a battery powered blower about a week ago and the service I had was remarkable
        by
          • Recommended
          Amazing People !
          I visited the store no less than 6 times over 3 days. Each and every time I was met with outstanding customer service and friendliness. I must have had 10 different associates help me, cashiers, etc. and EVERY one was amazing. I would drive 20 miles out of my way to go to THIS store to get this kind of fantastic customer experience.
          by
            • Recommended
            Friendly helpful employees
            stopped in for a few items and one of the sales guys was very helpful but I fail to get his name. Check out was a breeze, Salvia was fast and friendly.
            by
              • Recommended
              Home Depot History.
              The first time I went to Home Depot was at the store on memorial drive near Decatur with my father. I was impressed with it because was familiar with Builders Square in Texas. There seemed to better choices and customer service.
              by
                • Recommended
                Garden department.
                I visited Garden Department travelling from Sylva NC to Cumming GA! Nicole gave me an outstanding service! I was very impressed with her genuine care and concern about my shopping needs! I highly recommend shopping this store, as staff members are very. helpful!
                by
                  • Recommended
                  Customer service always exceeds expectations
                  Sue has helped us many times with a fabulous attitude and wonderful smile! Our experience has always been positive.
                  by
                    • Recommended
                    Great appliance options, great staff
                    Howard and Kiara were both great and helpful
                    by
                      • Recommended
                      Needs tap and pay
                      Home depot's great would be even better if it had tap and pay
                      by
                        Where doers DONT get it done!
                        This is the worst place ever! They promise large purchases and then can not deliver… literally can not deliver.. because the driveway is gravel and it’s raining… it’s a fridge! It’s packaged flooring, it’s a bag of supplies… so yes I’m sure a “doer can get to the HD put their own hands on something but it and take it home and get it done… but if it comes to the actual store, employees, management, “DOING” anything that is the extreme complete opposite! Swipe that card and watch the circus show begin! Delivery truck says can’t deliver today it’s gravel.. yes sir it’s been gravel for 20 years.. oh mam I can try again Friday.. well sir I hate to disappoint but it’s Monday and I’m not taking another day off because Friday my driveway will still be gravel and your still gonna be incompetent on your work abilities.. well I do t deliver on gravel driveways.. ok so you lied about coming back Friday!? Mam I have to go I have an important call… smh. Complete example of “HOME DEPOT.. Where doers don’t work!”
                        by
                          Another pleasant shopping experience
                          I was in and out quickly all due to the attentive very helpful Home Depot employee Coney and cashier Brittanie (BOZ)
                          by
                            • Recommended
                            Excellent customer service
                            Just purchased appliance. Al was extremely knowledgeable, helpful, and friendly. Appliance delivered in two days. Delivery associates were respectful of property and knowledgeable too. Yeah! Cumming Home Depot
                            by
                              • Recommended
                              Great employee
                              Thank you Maria that spent time with me to help me find the right screw that went into my balloon arch! Your help was above and beyond! Great employee!!
                              by
                                • Recommended
                                Always find what I need and the employees are helpful
                                I needed a drill and I prefer tools with power cords, not batteries. Carlos in Power Tools quickly helped me find what I needed. Susan in self-checkout was super friendly.
                                by
                                  • Recommended
                                  Chastity at the pro desk
                                  Chastity at the pro desk very impolite not even a thank you for the purchase
                                  by
                                    Extra helpful cashier
                                    Bethanie, the cashier, was especially helpful today with a gentleman in line in front of me. He was struggling with checkout and she went through everything with him, very patiently. It was great to see such wonderful customer service!
                                    by
                                      • Recommended
                                      Great service!
                                      I came in with a battery to match. The number on the battery did not match any numbers on the packages, but Fred, took the time to research it and found the perfect match and it works beautifully!!!
                                      by
                                        • Recommended
                                        My dog loves this store, too!
                                        When we get out of the car at Home Depot, he gets so excited. He loves riding in the cart and checking everything out.
                                        by
                                          • Recommended
                                          Great store, staff, and service!
                                          This wasn't a very big purchase, but it was important! I was able to find exactly what I was looking for because the store was neat and organized. Between using the app to locate the specific item i wanted I was able to get in and out of the store. My bigger purchaser came later in the day! Thank you !
                                          by
                                            • Recommended
                                            Awesome HELP
                                            Sales man help answer all my questions about a new door .checkout time was fast all where pleasant.live my new door fits well
                                            by
                                              • Recommended
                                              Awesome store!
                                              Great features, friendly staff, and lots of products.
                                              by
                                                • Recommended
                                                Great store and great customer service
                                                I bought a set of washer and dryer today and worked with Al Sande when deciding which was best for my needs and my budget. Was a perfect shopping experience and that is a hard find these days.
                                                by
                                                  • Recommended
                                                  Pro desk- sucks
                                                  Very bad customer service at pro area loading. Manager need to focus that area.
                                                  by
                                                    GREAT CUSTOMER SERIVCE
                                                    THE PEOPLE IN THIS STORE ARE ALWAYS NICE AND HELPFUL
                                                    by
                                                      • Recommended
                                                      Need appliances - ask for Will!
                                                      Seriously the best customer service I've received anywhere from anybody in a really long time. I was having difficulties with an online order so I called the store. Will helped me over the phone but I had to go into the store to place the order. By the time I got there Will had the order pulled up and ready to go for me, all I had to do was pay. Great service, super knowledgeable and all around nice guy. Made my day actually it was such a breeze!
                                                      by
                                                        • Recommended
                                                        Love this particular store!
                                                        I love going to this HD. I'm always greeted by name when I walk through the door. It's like being in my own neighborhood where people know you and like you. The employees here (especially Robert, one of their Pros and Coney) always go out of their way to help you and make sure you find what you're looking for. Gosh, I wish I could Geneve their names right now, but several of the garden center summer employees are the same way. Recognize you, get you and always go out of their way to help you. Great store!! I'll always go to this store as long as they continue to hire such wonderful people.
                                                        by
                                                          • Recommended
                                                          Very Helpful
                                                          Employees were extremely friendly and patient while helping my grandfather get the item he wanted.
                                                          by
                                                            • Recommended
                                                            love Ryobi "One +" battery feature
                                                            I am thrilled with the cordless full size Ryobi Glue gun i purchased yesterday! i have a footstool my cats shredded so i cut off the fabric and wrapped it in sisal rope. Glued the whole thing in place with this glue gun. fast responsive and easy with NO cord!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 710 reviews

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