#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(650)550-7062

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

303 E Lake Merced Blvd

Daly City, CA 94015

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 485 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (485)
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Showing 1-30 of 485 reviews
Phineas Suafai, Dept 25 was my sales associate. He was knowledgeable and professional, and had g...
Phineas Suafai, Dept 25 was my sales associate. He was knowledgeable and professional, and had great pride in assisting me with my weed trimmer purchase. He showed me certain features on the machine, had me hold it for comfort and use. This young man demonstrated professionalism throughout the whole process of my choosing the right trimmer for me. Thank you Phineas.
by
  • Verified Purchase
  • Recommended
Exceptionalism;
Exceptionalism;
by
  • Verified Purchase
  • Recommended
the store was clean , friendly employees as well as helpful in finding my items, the prices of c...
the store was clean , friendly employees as well as helpful in finding my items, the prices of cordless tools were great, different choices of tools as well, store was organized. the staff in the pro shop/dept, was helpful as well , im a pro rewards client, the staff -tony,shina,ray,carolina was helpful to me , good team in the pro shop!!!
by
  • Verified Purchase
  • Recommended
BEST CUSTOMER SERVICE IN THE PRO DEPT AND STORE IT SELF!! GREat attitude as well !!!! 100 percent...
BEST CUSTOMER SERVICE IN THE PRO DEPT AND STORE IT SELF!! GREat attitude as well !!!! 100 percent satisfied!!!
by
  • Verified Purchase
  • Recommended
Everyone was very helpful.
Everyone was very helpful.
by
  • Verified Purchase
  • Recommended
very good service
very good service
by
  • Verified Purchase
  • Recommended
2nd floor Gregory is the best. He made sure that I got the right product & will not waste your t...
2nd floor Gregory is the best. He made sure that I got the right product & will not waste your time to exchange if the product doesn't work. He tested the outdoor light for me when he was told that I needed the outdoor light for my fence on that night. He delivered excellent services above & beyond my expectations.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff.
Very helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
Corazon, the cashier, was super nice!!
Corazon, the cashier, was super nice!!
by
  • Verified Purchase
  • Recommended
Marty in the appliance department was a great help straightening out our complicate situation wit...
Marty in the appliance department was a great help straightening out our complicate situation with delivery
by
  • Verified Purchase
  • Recommended
I knew what I needed, got it and ready to pay through self check. Milin was available and offere...
I knew what I needed, got it and ready to pay through self check. Milin was available and offered to ring up my transaction. I've seen many times where retail employees would rather do something else than work. Glad to see that there are employees like Milin who understands and provides customer service. Thank you!
by
  • Verified Purchase
  • Recommended
I founded what needed immediately. At the front desk, right at the front doors. The store was pre...
I founded what needed immediately. At the front desk, right at the front doors. The store was pretty clean The associates was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great place
Always shop at this location... satisfied every time , been shopping here for over 10 years
by
    • Recommended
    Thanks Terry in Plumbing!
    Terry in plumbing was AMAZING and very helpful with the odd project I was trying to accomplish. I have a diabetic cat that I take care of who I can't touch. But he needs insulin twice daily. Terry was incredibly helpful and spent a lot of time with my mom and I. He helped pick out the proper pieces I needed in order to complete my injection pole. Thanks again! MJB
    by
      • Recommended
      Wonderful service
      Extremely knowledgeable and helpful employees. Michele in blinds and drapery aisle was amazing.
      by
        • Recommended
        Horrible customer service. I'm on my fourth trip to get the blinds I special ordered. Still not ...
        Horrible customer service. I'm on my fourth trip to get the blinds I special ordered. Still not right.
        by
        • Verified Purchase
        2 found this review helpful
        All the employees who served me were friendly and professionally. I really enjoyed my visit.joe
        All the employees who served me were friendly and professionally. I really enjoyed my visit.joe
        by
        • Verified Purchase
        • Recommended
        The employees that I asked questions to were very friendly
        The employees that I asked questions to were very friendly
        by
        • Verified Purchase
        • Recommended
        The excellent assistance I got from the service desk and other employees that assisted even not b...
        The excellent assistance I got from the service desk and other employees that assisted even not being asked made my day. I am still waiting for other materials I ordered n line and I am sure even how heavy the materials, I don't have to worry since the help is being offered
        by
        • Verified Purchase
        • Recommended
        Poorly trained staff
        The D.C. HD, staff are very inattentive to customer needs. The staff are either on their cell phones or talking to each other. Must search for someone to help you. No one takes the extra step at this HD. Always been like this. Rare exception is Monica, the cashier. A good manager should reward an employee on the spot for coming to the assistance of a customer. Most folks will not take the time to go on line to give feedback, people are too busy. This is a major system flaw of corporate HD. Employees need to be vested to go the extra mile. A computer survey is a cheap way to do nothing. Ultimately, your bottom line will suffer.
        by
          3 found this review helpful
          The store was clean and products were easy to find.
          The store was clean and products were easy to find.
          by
          • Verified Purchase
          • Recommended
          Staff in this store are usually very helpful. The layout of the store is confusing; so I tend to...
          Staff in this store are usually very helpful. The layout of the store is confusing; so I tend to ask for directions a lot.
          by
          • Verified Purchase
          • Recommended
          bad,bad,bad.
          bad,bad,bad.
          by
          • Verified Purchase
          1 found this review helpful
          This store has enough employees to find someone to help you with what your looking for. I know t...
          This store has enough employees to find someone to help you with what your looking for. I know the store pretty well because I am always working on my older home and often this is my first and only stop for shopping for what I need.
          by
          • Verified Purchase
          • Recommended
          The store was clean and products were easy to find.
          The store was clean and products were easy to find.
          by
          • Verified Purchase
          • Recommended
          Linda
          I love Home Depot, because I can find so many things there. I am currently remodeling my house, so I need to go there regularly. I am able to find most things I need. The staff is very friendly and professional.
          by
            • Recommended
            Best Customer Service Award goes to: Kadiga!
            Thank you to Kadiga for the best customer service in the entire bay area. Every time I visit this location, Kadiga is always helpful, pleasant and professional. She is a blessing to know.
            by
              • Recommended
              Excellent especially you wmployee Miss Irinna
              Excellent for me, for what i experienced while shopping in your store
              by
                • Recommended
                Great staff,plenty of stock when we need,convenient location...
                Great staff,plenty of stock when we need,convenient location...
                by
                • Verified Purchase
                • Recommended
                6am on a weekday morning is a great time to visit this store, no traffic or parking hassles. Ever...
                6am on a weekday morning is a great time to visit this store, no traffic or parking hassles. Everything I needed was available, and Terry in Plumbing was particularly helpful.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 485 reviews

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