#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(773)371-2490

Rental Center

(773)371-2480

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Location

200 W 87th St #232

Chicago, IL 60620

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 642 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (642)
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Showing 1-30 of 642 reviews
Great perennials
I’m very pleased with the assortment of perennials
by
    • Recommended
    Excellent customer service.
    I did multiple renovations project and this Home Depot is my to go to store!
    by
      • Recommended
      Great sales
      Each time I visit. Store fully stocked. As well as friendly environment. Thanks HOME Depot. For years of great service
      by
        • Recommended
        Favorite place to shop
        Home Depot is my favorite store. The 87th & Dan Ryan facility is my favorite location. I almost always find exactly what I'm looking for. Excellent service and staff 👏
        by
          • Recommended
          Marvelous products
          Accessible for the handy, and creativity for the skill individuals.
          by
            Store review
            Great customer service, they're store is always neat and clean.
            by
              • Recommended
              Alex is an excellent worker!
              I had an excellent shopping experience with Alex at the 87 and Dan Ryan stire.
              by
                • Recommended
                Good people
                Every one was polite and friendly
                by
                  • Recommended
                  Great employees
                  James Gilmore was so helpful and I really enjoyed his help with checking me out as I was in a rush. He’s awesome
                  by
                    • Recommended
                    Poor Service
                    Honestly, I always have a rough time when I visit this store. It’s either tough to find someone to help me out, or I end up with someone who seems totally uninterested in assisting me. Plus, I often can't even find what I'm looking for. The first time I came to return something, the girl at the counter made it really difficult. She had to call over a manager, who was super helpful right away, but it shouldn’t have to be like that. Every other Home Depot I’ve been to has great service. This one just seems to be a miss for me. It’s the closest to my house, but I might start driving farther because I value a good service experience more than convenience at this point.
                    by
                      Virtually no customer service
                      In my experience this is one of the worst locations. Sometimes the employees are mean and the associates are not very knowledgeable or helpful
                      by
                        Favorite store, Favorite location
                        Home Depot is my favorite place to shop. I stop there before going anywhere else. The Dan Ryan location is my favorite store. It's close to my house, and the customer service is great. I usually find what I'm looking for, saving me time money. Thank you.
                        by
                          • Recommended
                          moving in the right direction
                          I came in looking for a shepherds hook to hang my Christmas decorations. I was able to find everything I needed.
                          by
                            • Recommended
                            Bad customer service
                            Everytime I have shopped in this store nobody offers any assistance. Several times I have witnessed associates huddled together and totally ignored me even though I'm a senior. I find this behavior upsetting and hopefully will never shop there again.
                            by
                              Amazing Employees
                              The employees go above and beyond to assist easy time I visit! Always a pleasant experience. Always efficient and knowledgeable about the products
                              by
                                • Recommended
                                Great help
                                I went in looking for window treatments and the nice man at painting helped me out and means the wife was so thankful he had us in and out quickly and the cashier was nice and friendly to
                                by
                                  • Recommended
                                  Cashier Doesn't Listen
                                  The cashier didn't listen to me when I told her I was split-payinf between myself and my mother. She charged the total amount to my elderly mother's card. I will have to pay her cash, then take her to the bank to deposit my portion. This was very inconsiderate of the cashier. She told my mother to swipe her card. I asked if this would allow us to slit the bill because I wanted to pay $100 of the bill. She told me it would allow me to pay my port. Then the receipt printed and the cashier said : "oops". So we asked if she could re-ring us up. She told us we'd have to go over to Customer Service and wait in line. This was very frustrating, and we didn't have the time to wait in another line. Horrible listening skills. Horrible Customer Service.
                                  by
                                    Lousy customer service
                                    All the people there, you can't get someone to assist you.
                                    by
                                      Good customer service
                                      Customer service was good and much better than it used to be. I didn’t like not having my items bagged! Laundry products I used to purchase here were not available. I will use a different Home Depot in the future.
                                      by
                                        Great service
                                        I always get greeted with friendly knowledgeable staff at Home Depot. The store is stocked well and easy to locate items. There’s always someone to assist you when needed. The cashiers are quick to get the lines down. The lady online staff is just as good. Very pleasant and they always ask if it’s something else they can help you with before ending the call.
                                        by
                                          • Recommended
                                          Great Experience
                                          The staff at this facility actually were friendly, offered smiles and kind words during the process of finding what I needed and during check. Kudos!
                                          by
                                            • Recommended
                                            Congested around parking entrance
                                            I couldn't find any fish emulsion to fertilize my garden. I have to find another source or continue to purchase on line. Also, there was no Sluggo to use on my hostas. The employees, however, are always kind, patient and helpful.
                                            by
                                              • Recommended
                                              Management
                                              Izzy have a smooth sailing store
                                              by
                                                • Recommended
                                                Awesome Service
                                                I shop here alot and I tell you in the last month the customer service has been on fire 🔥
                                                by
                                                  • Recommended
                                                  Bad Moment Turned Right
                                                  My mom purchased a brand new stove three weeks ago. The stove was delivered defective. The three days had passed to return it. My mom is a senior citizen. The Company would not accept the defective unit back. I called Laurie Grayson at the 87th Home Depot. Not only did Laurie invite her department manager Cedric Moore into this long complicated issue, they both helped us resolve this tireless issue with smiles and laughter. Without Laurie Grayson and Cedric Moore my mom would not be smiling tonight with this issue behind her. Thank you Laurie and Cedric so much! My mom said you two are the ROCKSTARS OF THE YEAR for her. If you have a serious appliance issue, see Laurie and Cedric at 87th street Home Depot. They are true Rockstars!!
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Came in because our refrigerator went out. Kimme from appliances got us together and took her time with us. I️ love how patience she was with my grandmother. Again thank you !
                                                    by
                                                      • Recommended
                                                      Floor Staff
                                                      Need Customer AISLE--PUSH CALL ALERT. BUZZER POLE!!!
                                                      by
                                                        • Recommended
                                                        NA
                                                        GREAT STORE LOVE TO SHOP THERE ALWAYS HELPFUL!!!!!
                                                        by
                                                          • Recommended
                                                          Handy Women
                                                          I find when I’m not sure where to find things a home depot employee will help with a friendly attitude.
                                                          by
                                                            • Recommended
                                                            Cash Register Pin Pad
                                                            We need Apple Pay and tap at Home Depot!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 642 reviews

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