#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(631)274-8593

Rental Center

(631)274-8590

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

475 Commack Rd

Deer Park, NY 11729

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 304 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Delayed
Each time I go to this place it's a problem with my order being delayed all the time. I am sick of it
by
    Customer Service
    Visited this Deer Park location and the staff was very rude and unprofessional.
    by
      Happy Customer
      Came in for bird seed was helped quickly and treated very well !!
      by
        • Recommended
        Bad service from most employees.
        I am a senior citizen went into Home Depot to pay my charge card bill went to customer service one person taking care of a customer. Another person stepped over to help her and then I was told go to a cash register and pay your bill since you are buying other merchandise I went to the automatic checkout and was told by the young lady you have to go down to the last checkout counter in lumber where there is a live person that is the only way to pay the bill and make a purchase if it wasn’t for Marie in lumber at the checkout counter, I would’ve never purchased anything and I would’ve walked out of the store Marie was very kind and understanding. I have severe neuropathy and hard for me to walk and they go from one end of the store to the other was very painful. I don’t know if I’ll ever go back to the Home Depot again.
        by
          Great rental location
          It is the only afordable tool rental location around so it is nice to know that it is available.
          by
            • Recommended
            Super helpful
            Super thank you to John in the power tools department! I was buying my first power tool (an impact driver) and he took the time to not only answer all of my questions but to go above and beyond and find my product on a separate pallet in the back of the store!! He also helped my find the right accessories that were on sale thanks to Christmas. I am beyond grateful for his patience and kindness.
            by
              • Recommended
              No Reality of Your Store Inventory
              I had bought 1 for my son online 10 days ago and loved it so much now wanted for me! If website had correct info I wouldn’t have made trip at 6am to be disappointed. Was annoyed girls at customer service cash registers didn’t even have the group of workers standing around chatting to go look in back if possible the “Limited Supply” was available. But I took her at her word “If it’s not out we don’t have anymore”
              by
                Shopping
                Store wasn't too organized
                by
                  • Recommended
                  GREAT EXPERIENCE
                  I came in to get replacement light bulbs and everyone include the floor associate to the checkout was really friendly and helpful. Heck I even learned a few things about light bulbs. Good times
                  by
                    • Recommended
                    Customer service needed
                    It is frustrating to see that your website advertises something and it is not in the store and there is no one there to help you.
                    by
                      • Recommended
                      Disappointed / but cashier saved the day!
                      No assistance team members in building materials avoided interaction
                      by
                        • Recommended
                        1 found this review helpful
                        Wonderful staff friendly and professional .
                        Great place to shop friendly staff especially at checkout they really take the time out to make sure you are being help and assist to by requesting someone to help with getting stuff in the car.
                        by
                          • Recommended
                          Terrible
                          No one helps they pretend you don’t exist
                          by
                            1 found this review helpful
                            Excellent service
                            I felt very welcomed and Jamilah Hinds was very informative and helpful and very patient
                            by
                              • Recommended
                              Great customer service
                              Jennifer was the cashier I encountered, when I had some items in my hand and I forget to check out one of the item , I went to get item cash out after I was checking my receipt and realize I had an extra item , Jennifer was so great, she did not judge she said thank you for taking it back most people who take it. She had a great attitude of service , and very pleasant, Jennifer is an exceptional worker. She works at the Home Depot and deer park , ny
                              by
                                • Recommended
                                Disappointing Experience with Yvette & Eveready Lantern Yellow
                                The product has unclear packaging regarding the number of batteries needed, the Electrical department staff person does not know the product, and Yvette in Customer Service - when I asked about the next customer for this product - said she has no concern because she does not check out regular customers. She could no get in touch with Manager Amador and did not offer another manager to rectify the confusion. Electrical staff also did not know the product. I felt they did NOT CARE about this issue. Left with that disconcerting feeling.
                                by
                                  Convenient Store
                                  I always get what I want here. Much more helpful store than the others. Everyone here pitches in.
                                  by
                                    • Recommended
                                    Great experience
                                    I am so happy to shop at Deer Park Home Depot. The worker are so nice and helpful especially Issa and Youniqe ( I am not sure if I spelled her name correctly, I apologize).
                                    by
                                      • Recommended
                                      Refreshing, Happy and Positive
                                      My overall experience was a very positive one. The cashier I went to, Catherine, was just the nicest lady. She interacted with me and the others on the line. in a world like we are living in today, that goes a long way.
                                      by
                                        • Recommended
                                        Poor service
                                        Told wrong item to buy. Employees standing around talking not helping customers.
                                        by
                                          Happy to be a Home Depot shopper
                                          I shop very frequently at my local Deer Park HD store. I recently repaired 10 sets of gutters using their k style end caps and sealer mate after cleaning out moss. The sealer mate caulk I’ve never applied before wasn’t located near paint. Using the Home Depot app i was able to locate end caps and seal mate in the same bay. Best exterior water proofing caulk applied while wet. Very satisfied with results with 20 replacement gutter end caps.
                                          by
                                            • Recommended
                                            staff deerpark store
                                            rebeccica was outstanding amazing friendly young lady she helpful walking you to the product you are looking for
                                            by
                                              Best stuff in usa
                                              Ask for the lady with the big Pretty eyes from customer service. I forgot her name sorry.
                                              by
                                                • Recommended
                                                Love this Home Depot
                                                Always encounter helpful employees who know their craft.
                                                by
                                                  • Recommended
                                                  Deer park Home Depot is wonderful
                                                  I love this Home Depot everyone is helpful and knowledgeable. I wanted a beautiful purple Halloween tree and only the display was left. The employee asked and was granted permission to sell it to me. So happy. Couldn’t get it on line. Love it
                                                  by
                                                    • Recommended
                                                    No one wants to work
                                                    I have been to a bunch of Home Depot's and no one wants to do anything. And honestly when I walked into the deer park store everyone kept pushing me off to the next person till I ended up by the pro desk and the young lady steffanie really took her time to help me. She looked up the product and took me over there to make sure I found what I was looking for. I wasn't happy when I came into the store because a lot of associates don't wanna help but steff took her time out to really help me.
                                                    by
                                                      • Recommended
                                                      Excellent service!
                                                      I needed window treatments for my home and Jamilah Hinds provided excellent assistance as I was totally confused after visiting several other local stores. I didn't know that Home depot had a service to measure & install window treatments at such an affordable price! thank you Ms. Hinds!
                                                      by
                                                        • Recommended
                                                        Sean in Tool Rental at Deer Park is a Knowledgeable and extremely polite and helpful young man
                                                        The young man, "Sean" working in the Tool Rental area is the MOST polite young man I have met in years. He was very helpful and knowledgeable. He was training a new employee at the time and he is an excellent trainer. I was in the Aircraft Industry and a leader for our "Train the Trainer" and this young man is a natural. Please do your best to retain this young man, because I Am Sure He Will Prove To Be An Asset.
                                                        by
                                                          • Recommended
                                                          Great store
                                                          5 star customer service!
                                                          by
                                                            • Recommended
                                                            Blinds department
                                                            If you need help in the blinds department . Don’t go to the guy with the terrorist face , and name . He doesn’t know what he’s doing . So don’t waste your time .
                                                            by
                                                              Showing 1-30 of 304 reviews

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