#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(218)279-7884

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1101 Mall Dr

Duluth, MN 55811

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 450 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (450)
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Showing 1-30 of 450 reviews
If you ever need anything in the electrical department, look up Jared Hites. Excellent employee,...
If you ever need anything in the electrical department, look up Jared Hites. Excellent employee, phenomenal young man.
by
  • Verified Purchase
  • Recommended
Employees are reluctant to open a till and checkout your items. When you ask them to run the self...
Employees are reluctant to open a till and checkout your items. When you ask them to run the self checkout for you they get an attitude. Hint: it's not my job to learn to operate a cash register. I'm not your trainee. I'm not an employee of your store.
by
  • Verified Purchase
Adam and lumber was helpful and patient when educating me and what to buy and helping me cut the ...
Adam and lumber was helpful and patient when educating me and what to buy and helping me cut the wood. Scott was pleasant and kind to interact with and he helped me pick out hinges and find a drill that would best suit my needs.Since I am newer at projects I was ordered my lack of knowledge would bring about a colder response or opportunity for misinformation but I felt like I could trust the employees and they were very kind.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent shopping experience- friendly employees and quality products. We received the help we n...
Excellent shopping experience- friendly employees and quality products. We received the help we needed and found all of the products we came for. I highly recommend this Home Depot store over any other home improvement store in the area. We live an hour from this store and are willing to drive this distance because of the positive experience we had. Thank you very much.
by
  • Verified Purchase
  • Recommended
Store has quality inventory. Has very helpful knowable people. Handicap friendly. Has a Milita...
Store has quality inventory. Has very helpful knowable people. Handicap friendly. Has a Military discount for 100% vets.
by
  • Verified Purchase
  • Recommended
I can always rely on getting good help and service. They will take you to what you are looking for.
I can always rely on getting good help and service. They will take you to what you are looking for.
by
  • Verified Purchase
  • Recommended
Jerome Garner is the best problem solver for major return items. I wish more of the independent ...
Jerome Garner is the best problem solver for major return items. I wish more of the independent contractor services were as generous as he with helping people especially if they are older or have difficulties with heavy items.
by
  • Verified Purchase
  • Recommended
Alyssa at the customer service desk was super helpful.
Alyssa at the customer service desk was super helpful.
by
  • Verified Purchase
  • Recommended
I'm a do it yourself builder, spending over $20,000 last year at your store, and not afraid to t...
I'm a do it yourself builder, spending over $20,000 last year at your store, and not afraid to take on unfamiliar projects. That's a result of the advice and guidance I receive from Home Depot associates. Always helpful! Also, I brought my 4 year old grandson shopping with me last week, as I was keeping him busy with my other granddaughter doing distance learning at the time. He had on his worker man hard hat and vest. The HD employees went out of their way to greet him and gave him projects to take home. He is still talking about it "I'm so excited!". He can't wait to go back with me to Home Depot. He is now a pro worker man.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like the store for all the usual reasons but also because they offer a 10% discount to military...
I like the store for all the usual reasons but also because they offer a 10% discount to military and veterans. I was surprised and disappointed that they don’t carry a replacement latch kit for my mailbox even though they carry that brand of mailbox.
by
  • Verified Purchase
  • Recommended
Great visit from beginning to end!
Great visit from beginning to end!
by
  • Verified Purchase
  • Recommended
i would special thank the young man Jaime for loading my truck this youg man has hep use everytim...
i would special thank the young man Jaime for loading my truck this youg man has hep use everytime we have shopped at the depot!!
by
  • Verified Purchase
  • Recommended
I can't rave enough about Earl and Dakota in the Flooring Department at the Duluth Home Depot. T...
I can't rave enough about Earl and Dakota in the Flooring Department at the Duluth Home Depot. They are friendly, patient, competent, and efficient. Their customer service is a model for salespeople everywhere. Good people working tirelessly - going above and beyond to get it done and done right - the first time!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
While shopping on one of the busiest days of the year (Black Friday) trying to find something as ...
While shopping on one of the busiest days of the year (Black Friday) trying to find something as a gift that i had no clue anything about the employee that saw me confused offered help with finding and the knowledge on the product itself. He was very very very personable and helpful!
by
  • Verified Purchase
  • Recommended
I am full time single parent along with running an Inn. I have my children with me wherever I go,...
I am full time single parent along with running an Inn. I have my children with me wherever I go, because I think kids need to be involved in your day to day life and it is a pandemic. So, two of my kids came along. It was hard the first day trying to figure out a big expensive purchase, but Jarrett was informative about the windows. I was able to price match different stores and for what I needed Home Depot had the best price. Larry helped me the second day and set up delivery. Thank you as it is hard doing this single parenting and running an Inn! Your help made it a lot less stressful! Tod was also great, positive and kind at the register.
by
  • Verified Purchase
  • Recommended
Always helpful and able to answer questions about the items that I am getting and going to need f...
Always helpful and able to answer questions about the items that I am getting and going to need for my project.
by
  • Verified Purchase
  • Recommended
ALTHOUGH I WANTED TO KEEP MY BUSINESS LOCAL IN SUPERIOR I COULDN'T FIND WHAT I WANTED. MY CONTRA...
ALTHOUGH I WANTED TO KEEP MY BUSINESS LOCAL IN SUPERIOR I COULDN'T FIND WHAT I WANTED. MY CONTRACTOR RECOMMENDED HOME DEPOT IN DULUTH. WITH DEB'S ASSISTANCE, SHE FOUND ALL THE ITEMS IN NEEDED AND TOLD ME HOW TO CALL BACK FOR PICK UP. I CALLED PICK UP A WEEK LATER AND THEY TOLD ME WHAT DOOR TO COME TO. TOD WAS RIGHT AT THE DOOR AND TOLD ME HOW TO CONNECT WITH RACHEL IN CUSTOMER SERVICE, SHE WALKED ME TO THE SPOT IN THE STORE TO RECEIVE MY ITEMS. JAMI QUICKLY CAME AND LOADED EVERYTHING ON MY TRAILER THE WAY I WANTED IT DONE. I'M 70 YEARS OLD AND ALL THIS PERSONAL ATTENTION MADE MY VISIT PLEASANT. THANK YOU.
by
  • Verified Purchase
  • Recommended
I'm glad Home Depot came to Duluth. The location is convenient. They are helpful and have most of...
I'm glad Home Depot came to Duluth. The location is convenient. They are helpful and have most of what you need for home building projects. Also, I like the color orange. They have the inventory online so you can know whether something is in stock. And right now they have a special drawing where you can be entered into a drawing to win 5K for filling out a survey.
by
  • Verified Purchase
  • Recommended
I contacted the store to purchase a hot water heater and used their Crew2 services for installati...
I contacted the store to purchase a hot water heater and used their Crew2 services for installation. The plumber, Dryke Plumbing performed adequate services for installation. He was unable to reach anyone to process my payment, phones 2 different people and neither answered. We called several times to get payment processed and copies of paperwork with the same result; I’ll forward your message. Crew2/Home Depot lacks communication and efficient processes to complete and verify paperwork. I will not recommend their services or shop at Home Depot again. My situation is a bit unique in that my house had been sold, however, had not closed so I needed to replace it quickly, and have paperwork completed and proof of payment prior to closing
by
  • Verified Purchase
Extra help for elderly people is a big plus!
Extra help for elderly people is a big plus!
by
  • Verified Purchase
  • Recommended
Man, don't waste your time with garbage brands from home improvement centers go straight to home ...
Man, don't waste your time with garbage brands from home improvement centers go straight to home depot for name brand goodness
by
  • Verified Purchase
  • Recommended
I have always been pleased with the service I have received at this Home Depot. The ladies at th...
I have always been pleased with the service I have received at this Home Depot. The ladies at the service desk are very knowledgeable and helpful. All employees I have delt with have helped me. Great place to shop.
by
  • Verified Purchase
  • Recommended
Employees avoid customers at nearly all costs. Aren't super willing to help. (With the exception ...
Employees avoid customers at nearly all costs. Aren't super willing to help. (With the exception to one guy in the lumber department.) Don't have a clue of what products are in store or where they would be.
by
  • Verified Purchase
The team at the Duluth Home Depot is fantastic. They go above and beyond, like Dakota Strand, mak...
The team at the Duluth Home Depot is fantastic. They go above and beyond, like Dakota Strand, making sure we only had to make one trip for everything we needed to redo the floors in our house. And being kind and helpful to ring up our items in the cart like Tod during check out since our 11 month old was taking up most of our attention. Awesome team all around!!!
by
  • Verified Purchase
  • Recommended
Probably the less knowledgeable and most unfriendly personnel I have had the displeasure of deali...
Probably the less knowledgeable and most unfriendly personnel I have had the displeasure of dealing with in a long time. Mernard's definitely better, friendly, knowledgeable and less expensive.
by
  • Verified Purchase
Clint Cal and Jamie all helped us in and out of the store. All were helpful and very friendly. Gr...
Clint Cal and Jamie all helped us in and out of the store. All were helpful and very friendly. Great
by
  • Verified Purchase
  • Recommended
Nice clean store. Employees great.
Nice clean store. Employees great.
by
  • Verified Purchase
  • Recommended
the staff is always friendly, courteous, and helpful. Cashiers; Sally, Tanya and Debbie are the ...
the staff is always friendly, courteous, and helpful. Cashiers; Sally, Tanya and Debbie are the best. Mitch deserves a raise for his over a nd above help and assistance. Brent is always available and helpful loading. Matt in pro-service is extraordinary but might have lost his seat at the kitchen table due to excessive breeding - sorry Matt.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The online ordering and pick up service is a joke. It was made hours before I had arrived, and wa...
The online ordering and pick up service is a joke. It was made hours before I had arrived, and was not ready for pick up despite an almost empty store of customers, and many employees were standing around talking with each other when the order could have been picked and ready. I also had problems with your website saying things were available until I tried to check out and kept getting error messages saying they were not in stock at the location I had selected.
by
  • Verified Purchase
Had an excellent experience here. Got to meet a guy named Jami who went above and beyond to help...
Had an excellent experience here. Got to meet a guy named Jami who went above and beyond to help a brother out. Love you man. Thank you.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 450 reviews

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