#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(503)408-6764

Rental Center

(503)408-6770

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

10120 Se Washington St

Portland, OR 97216

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 515 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (515)
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Showing 1-30 of 515 reviews
No hassle return and friendly helpful staff for new purchase
We needed to return a faucet that was more than 90 days old. We live in Newport, so are not in Portland that often. The clerk was friendly, and offered in-store credit without a hassle. While searching out our options for a new/better faucet, at one point there were 3 associates all weighing in on feature and water pressure information. After our selection, one clerk walked us over to a different aisle where he suggested a small filter for the intake line. All in all, a great experience. Check-out was friendly and quick too.
by
  • DIY
  • Recommended
Quick and easy return
Friendly and courteous employees!!! Willing to help.
by
  • DIY
  • Recommended
best home depot store in town
Staff is most friendly. Easier to get help to load your truck. Everything is organized.
by
    • Recommended
    Super helpful guy in pumbing
    Super helpful guy in plumbing. He went above and beyond
    by
      • Recommended
      good store experience
      sometime products found at PDX or Troutdale stores are not same as in the Portland Store so when going into store look for some items expectand don't find as the store doesn't have them so got two items needed but not the one i really wanted went to another one to get what necessary
      by
      • DIY
      • Recommended
      BATHROOM REPAIR
      priced just right for an emergency bathroom repair. easy to find, and product was energy conservative, which allows for rebate. recommend this store.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Friendly Cashier
      Alex B was very personable & greeted guests with a smile as they came in. I was looking at appliances & went to his counter for checkout( no line). Fast & helpful too!!
      by
        • Recommended
        Poor customer service
        Went to get lumber and some plumbing supplies. The associate in plumbing was more interested in packing down than to help me the customer. They didn't have all the parts I needed either. This seems to be normal at Home Depot in the Portland area.
        by
          Great store experience
          I love Home Depot because the people who work there are very attentive to helping. I like the aisles that everything is marked and easy to find. I find the prices are good and everything I need related to the store is great too.
          by
            • Recommended
            The store was clean and well lit. Associates were willing to help find items I wanted.
            The store was well lit. There were associates ready to help me.
            by
              • Recommended
              Always a pleasure
              I come to this Home Depot very often. The staff is good, friendly and usually always very knowledgeable. This is my number one Home Depot, and I don't see that changing anytime soon.
              by
                • Recommended
                Good location
                The best store for everything you need at home.And good place for a spend time.
                by
                  • Recommended
                  Customizing a Wall-In Oven and Stove-Top Purchase
                  We needed hemlock trim, tools, nails and even a hand-truck to customize our appliance purchase installations, and found all the materials we needed with help from the many store reps available. We asked for help from multiple employees, including where to find items, whether specific wood was kiln dried and if we could have longer lengths cut down for us. All was handled professionally and expediently. We even found the exact style of hand-truck we were needing to move the appliances. Home Depot ROCKS!
                  by
                  • DIY
                  • Recommended
                  Great Place
                  This Home Depot was clean and well-maintained and very accessible
                  by
                    • Recommended
                    Exceptional Customer Service from a knowledgeable employee with a great attitude.
                    I came to get some wood dowels for my sister's art project. Thanks to Tamra, a store worker who assisted me almost as soon as I arrived at the store, I was able to find the dowels quickly. I asked Tamra if it was possible to have the dowels cut to size, since my tools had recently been stolen. She kindly offered to cut the pieces for me. Tamra also helped me to locate LED lights and to compare the different qualities of light different bulbs offer. That was very helpful for me in finding the appropriate lighting for my home's needs. Tamra was friendly, knowledgeable, and very helpful in helping me locate the various items that I needed to buy during this trip to Home Depot. She provided such outstanding customer service that I would definitely put your store at the top of my list for the next time I shop for home improvement items. Bravo.
                    by
                    • DIY
                    • Recommended
                    Very clean and helpful
                    Had a great and helpful visit and was in and out very quick
                    by
                      • Recommended
                      quick stop
                      took 5 minutes to go in and get what in needed. Nice to be able to get in and get out.
                      by
                      • DIY
                      • Recommended
                      CASHIER SUPER
                      The cashier in checking me out had to enter egift cards and this took time and special overides. She did this with a smile and willingness which was very appreciated.
                      by
                        • Recommended
                        great customer service
                        I asked the associate for three different items he gave me the isle number for all 3 and they were correct.
                        by
                        • DIY
                        • Recommended
                        Bleh
                        Skip this store if you need assistance. Go the extra couple miles to the Johnson Creek store where you will always find friendly, helpful associates
                        by
                          Great Experience
                          Staff is friendly and should they not know an answer they will find someone who does, I never got the feeling I was an imposition to anyone there.
                          by
                          • Pro
                          • Recommended
                          great customer service from Cameron in plumbing
                          great help from employee! Cameron in plumbing was a pleasure and patient with helping me.
                          by
                          • DIY
                          • Recommended
                          great store experience
                          The store was clean, the products were where they told me to look, really appreciate the loader (big Hawaiian He is a very helpful person with a great willing to help heart
                          by
                          • Verified Purchase
                          • Pro
                          • Recommended
                          Great Service Quality Product
                          I have great time find what I need and even when I think the project is to big I head on over to home depot and talk with an attendant and when I feel comfortable I am able to find every thing I need with confidence get the project complete. thanks to home depot and there knowledgeable staff time and time again overcome projects with amazement.
                          by
                          • Pro
                          • Recommended
                          Frequent visitor
                          One of the best Home Depot stores in Portland. Rarely out of product, not as hectic as others even though it is usually busiest.
                          by
                            • Recommended
                            Remarkable customer service
                            Me and my wife were assisted by John. He was extremely helpful, very knowledgeable, and kind and friendly.
                            by
                            • DIY
                            • Recommended
                            Great Store! Always helpful.
                            Thanks for always having what I need! Staff is ways friendly and helpful.
                            by
                            • Pro
                            • Recommended
                            Very helpful store employee's!
                            1st time doing a plumbing project thanks to Kelly who could see caring my old faucet I looked lost, he took me to the right department explained my problem to Dan, who after taking apart my old faucet and listing to my problem was able to help me find a new kitchen faucet within my budget as well knew what items I would need to complete the project walked me through how to do it myself. Kelly assisted me with my check out. Great 1st time experience, project success! Thanks to Kelly and Dan!!!
                            by
                            • DIY
                            • Recommended
                            Awesome selection
                            Was in search of an artificial Christmas tree and after searching several other stores I was delighted to find one at an excellent price.
                            by
                            • DIY
                            • Recommended
                            Favorite Home Depot Store
                            Another successful appliance purchase from Home Depot. I decided to replace my 23 year old refrigerator before it stops working with a Black Friday sale GE refrigerator. Sales person helped me choose the right refrigerator without overselling. It was not that hard of a sale. I have a limited amount of space, door swing, and color options. The sales person made the sale, and delivery arrangements as easy as possible. I also bought a new microwave oven,
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Showing 1-30 of 515 reviews

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