#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(616)724-1405

Tool & Truck Rental

(616)724-1410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

257 54th St Sw

Wyoming, MI 49548

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 552 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
Self check out goofs
Point of sales should accept Apple Pay. Ppl don’t carry wallets and card everywhere anymore. Considering you just updated your POSs and did not include this feature sucks. Also the option to either (1) print a receipt or (2) print a receipt AND email makes zero sense. Isn’t the point of it to save paper? So the options should be (1) Print, (2) Prinf & email or (3) Email only. Who’s in charge, I want their salary. It’s not that hard, unless they’re new to retail.
by
    • Recommended
    Great Customer service.
    At this home depot everytime I have come here it has been one great experience after another. the workers on the floor are great down to the management. Apirl in front is awesome always postive and willing to help, Andy in lumber is awesome and knowledgeable know what he's talking about and will guide you to what you need, And Julie when it comes to special orders or just the store in general she is amazing, because of these reasons I made this my one stop shop and refuse to go anywhere. the customer service is on point. Thank you for helping me improve my home for the past 10 years! this store ROCKS!
    by
      • Recommended
      Do not honor delivery times with 4 hour window
      Bought a washer and dryer combo paid $2000 cash was supposed to be delivered a week later. Waited all day checked status I was next delivery waited another hour checked again delivery schedule was canceled. Had to wait another 4 days before delivery. I canceled order to get refund. Drove 30 miles to store to find out I had to wait 24 hours before refund. Called next day to see if refund was available told they had to send check could not give cash back. Have to wait 4- 6 weeks to get a check in the mail. Home depot is a bunch of crooks. I have never seen a company that cannot give cash back when you paid in cash!!!!
      by
        Excellent delivery
        I have had Home Depot deliver to my house three times. Each time the materials were in good condition and the delivery drivers were pleasant. I was surprised at the low delivery rate and how soon I was able to have the delivery made. Overall, the Wyoming store is my go to home improvement store
        by
          • Recommended
          Great environment, friendly employees
          Always helpful when needed
          by
            • Recommended
            Customer Service Makes the Difference
            April the associate in Self-check-out makes the difference! I hope Home Depot makes her feel valued.
            by
              • Recommended
              Sale price on shelf and at self checkout is not the same Salesprice of 20% off was not adjusted on checkout.
              One cannot go all the time to the custom desk, to have it adjusted. Time , is money. 2 receipts one for 55.90 the other for 45.56= 19.14 cents Photo shows credit card info - no way
              by
                Great store/service
                The store was clean, associates were very welcome yams my sales person was top notch
                by
                  • Recommended
                  nice store
                  the store is clean and well organized. the staff is helpful
                  by
                    • Recommended
                    Pricing
                    Need to lower prices or beat competition
                    by
                      Succesfull shopping trip.
                      Got everything I needed with a little help from the 2 employees. Store was clean and had more than 1 item on the shelves.
                      by
                        • Recommended
                        good prices quality product
                        found the refrigerator and the price i was looking for thank you.
                        by
                          • Recommended
                          Friendly employees!
                          Bev, is a great customer service person!friendly and knowledgeable.!
                          by
                            • Recommended
                            Best Customer Service and well stocked store
                            I have been driving many extra miles to do my shopping for my woodworking business and weekly needs.
                            by
                              • Recommended
                              Home Depot is ridiculous
                              Home Depot is in the business of ripping people off. I’m being charged an additional $600 to cut a steel door a 1/4 of an inch. It took the store over a week to figure out the price of my door installation. I feel like they lied and just made up a fake price.
                              by
                                Great shopping experience buying appliances!
                                Had a great experience buying appliances and the sales representative was knowledgeable and friendly.
                                by
                                  • Recommended
                                  Awesome service!
                                  Was greeted immediately and assisted in finding the product I was looking for! John D really made it happen for me and promptly got someone on a Hilo to grab it off the top shelf! Awesome guys there really appreciate their help
                                  by
                                    • Recommended
                                    Great team!
                                    Would like to shine a light on Stephanie, Valerie, and Lewis for going above and beyond to help me during different visits!
                                    by
                                      • Recommended
                                      good store
                                      staff is very helpful .. even if an issue arises they go to the next level to sort it out
                                      by
                                        • Recommended
                                        buy some thing for my home project
                                        All the item they have are really high quality
                                        by
                                          • Recommended
                                          This store failed to deliver my new dishwasher on the agreed date, and, now refuses to refund my ...
                                          This store failed to deliver my new dishwasher on the agreed date, and, now refuses to refund my money. Now I have to file a claim with small claims court to get their attention. Sent information to Corporate offices, heard nothing.
                                          by
                                          • Verified Purchase
                                          Always great working with the employees in the paint department! Very knowledgeable and helpful!
                                          Always great working with the employees in the paint department! Very knowledgeable and helpful!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          The store is clean and also the employee and customer service and are so friendly and helpful
                                          The store is clean and also the employee and customer service and are so friendly and helpful
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          The store look so clean and also the employee and customers are so friendly and helpful
                                          The store look so clean and also the employee and customers are so friendly and helpful
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          the store is clean and also the employee and customer service are so friendly and helpful.
                                          the store is clean and also the employee and customer service are so friendly and helpful.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great staff. They are always knowledgeable and helpful.
                                          Great staff. They are always knowledgeable and helpful.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          If you’re looking for appliances Mike the appliance specialist is the best! He was so patient wit...
                                          If you’re looking for appliances Mike the appliance specialist is the best! He was so patient with us and our three littles today as we shopped for a washer/ dryer!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Recently shopped this store, associates were great! Managers were pathetic on how they managed a ...
                                          Recently shopped this store, associates were great! Managers were pathetic on how they managed a price discrepancy gap. I’m not sure why the customer should be inconvenienced for a TMs mistake.
                                          by
                                          • Verified Purchase
                                          It has been a horrible and complicating year for all in coping with COVID-19! The virus has rearr...
                                          It has been a horrible and complicating year for all in coping with COVID-19! The virus has rearranged everyones lives and plans. I know it has been difficult to find employees and keep up inventory... but my local Home Depot has done an 'above and beyond' job in catering to its customers! The most recent visit yieled two happy, helpful young men loading a carful of mulch, in almost 90 degree weather! Thank You Dillen and Jaymo for going the extra mile!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          everyone was friendly and helpful. we have been painting the inside of the house and have visite...
                                          everyone was friendly and helpful. we have been painting the inside of the house and have visited several different depts. never did an associate point in the direction, they always took us right to the item. being an elderly person, alot of walking is not a good time. didn't have to worry about that. cashiers are always friendly. April was our cashier this time and she remembered us from past visits. love shopping here
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Showing 1-30 of 552 reviews

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