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Showing 1-30 of 537 reviews
Aug 3, 2024
Love store #1053 Escondido
This is our go to place for everything for our home. We are here possibly 2-3 times a week. The staff are always helpful and nice. Just bought a fridge from Lisa and she rocks! The delivery team was awesome too.
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Recommended
May 11, 2024
Lisa Medina is a HUGE part of our team!!
I've had the pleasure of shopping for appliances at Home Depot with Lisa for many years now, and I can confidently say that she is an invaluable asset to the team. As a real estate agent and investor, I rely heavily on Lisa's expertise and professionalism when it comes to purchasing appliances for my properties.
Lisa not only knows exactly what I like and need, but she also goes above and beyond to expedite my orders and ensure that everything runs smoothly. Her dedication to her work is truly commendable.
What sets Lisa apart is her unwavering commitment to customer satisfaction. Whenever there's an issue or something goes wrong, Lisa is quick to jump in and find a solution. Her proactive approach and problem-solving skills have saved me countless hours of stress and hassle.
I want to express my heartfelt appreciation for Lisa's outstanding service. She is a true professional who takes pride in her work, and I feel fortunate to have her as a partner in my business. Thank you, Lisa, for always going the extra mile. You are an inspiration!
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Recommended
Aug 10, 2023
Displaying the American flag
Home Depot employee Gavin addressed my concerns about a badly tattered American flag hanging on the Home Depot building, thank you so much Gavin for making my month of August fantastic
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Aug 27, 2024
Good Job
Check out gal was very friendly and helped me get my Military discount. Thank You
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Recommended
Aug 14, 2024
Curbside Pickup Needs Some Improvement
I ordered online expecting to do a curbside pickup. I got there and followed all the directions. Finally, after waiting for 15-20 minutes, no one showe up, so I went inside. Turns out the customer service doesn't even get notified of a pickup? And, the guy was by himself, is he supposed to leave and go outside while a line forms inside. Do better Home Depot!
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Aug 8, 2024
25 pallets of retaining wall
I bought some retaining blocks that should be 6'' but there are none of the same thickness .you are received by people who are more concerned with their personal lives than their work
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Jul 24, 2024
Great customer service Jacob!
Great customer service Jacob!
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Recommended
Jul 10, 2024
great experience
Great service and lots of help to find what you need. Especially the Escondido Home Depot. Ask for Dave
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Recommended
Jun 4, 2024
Great experience buying appliances!
After visiting other home stores, we came in to the store and found exactly what we wanted! And the assistance was exceptional!
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May 28, 2024
Great customer service
My husband is a contractor and is very familiar with the store. I am not, yet when I go to Home Depot the employees are very nice, helpful which makes my visit so pleasant. Love their holiday and seasonal items.
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Recommended
Apr 28, 2024
Tatty was excellent!
Tatty definitely tried to make a situation that was an error through Home Depot and their website much better. She took her time to help solve a pricing issue and did her due diligence to resolve it as best as she could. Definitely appreciate workers who strive to help the costumers. Very happy with the experience that was resolved through her end. Will definitely come back because the way she handled the situation with grace and mindfulness!
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Recommended
Apr 20, 2024
Thanks Escondido
I appreciate how everyone is friendly and helpful at this store. Every employee takes time to say hello, confirm my ideas and help answer my questions. I’m thankful the staff will assist lifting items of the shelf and helping me unload items into my car.
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Recommended
Apr 6, 2024
Great Customer Service!
I went to look for dryer prices and after receiving such excellent customer service I made my purchase same day! The employee in appliances; Lisa M. was very patient and kind to answer my many questions. I left feeling confidant about my purchase and the price I paid. Thank you to people who go above and beyond. I am very appreciative. Have never received bad service at this location.
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Mar 19, 2024
ShAy is the best
Just because of SHAY I am writing my review she is very professional and friendly and willing to help a client in distress
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Mar 5, 2024
Dawn in electrical is amazing!!!!
Came in with a problem/project and she actually took her time to see what was happening and gave me some advice and sent me on my way with exactly what I needed!!!! She is very knowledgeable, helpful and I’d drive to come here across town just because she knows exactly what to say and recommend 👍🏽
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Recommended
Feb 14, 2024
Customer service
Luna in customer service is great at her job, apologize for not getting her last name. She helped me with an issue and went above and beyond to help solve it.
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Recommended
Feb 3, 2024
Pro desk very helpful and least to get my materials ordered and delivered to my door
Pro desk for all your needs instead of walking around and finding my material!
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Recommended
Jan 16, 2024
Above and beyond
Both Anastasia, the cashier and john, the store manager were fantastic. After some mixed communication from .Both Anastasia, the cashier and john, the store manager were fantastic. After some mixed communication from the online ordering department, they were able to resolve my problems.
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Recommended
Jan 15, 2024
Great customer service
I went in to buy a light up unicorn and needed help finding it they showed me what isle and made sure it was what I was looking for
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Recommended
Nov 25, 2023
Sam !
Sam offered to assemble an angel for us today. He went above and beyond the call of duty. Super professional and made Home Depot a great place to be at. We are def going back to this Home Depot!
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Recommended
Oct 27, 2023
Terrible Experience
Rude forklift driver. Poor knowledge of product. Painful return/credit process. Overall one of the worst shopping experiences I have ever had and all of it based on Home Depot employees knowledge and 'assistance'. Never going to get that hour of my life back. Would rather delay the job than visit this home depot location ever again. Not the case for other locations.....Santee was amazing and fixed the problem this store created.
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Oct 11, 2023
Friendly staff in every trip!
I always get walked to what I am looking for when I ask for help locating an item.
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Recommended
Oct 4, 2023
Best Service Ever
I had an out-of-this-world experience with Cosmic Tom during my recent visit to this Home Depot. He was as friendly as a comet streaking through the night sky and went to the moon and back to help me find exactly what I needed. His knowledge of safety gear was as vast as the universe, and he took the time to educate me on how to choose the right products, like a patient astrophysicist explaining the intricacies of the cosmos! Cosmic Tom's stellar customer service made my shopping experience feel like a journey through the galaxy, both enjoyable and enlightening. I highly recommend seeking him out for assistance the next time you're in this Home Depot in Escondido!
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Recommended
Sep 10, 2023
Stay away from Denise the cashier!
Denise is a terrible cashier. She does not understand the concept of customer service. Don't get in her line!
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Sep 10, 2023
Great Seasonal items and displays
I often accompany my husband because I love the flowers, seasonal items and other fun displays
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Recommended
Aug 27, 2023
Store Expert
Save yourself some time... in short, if you have a question, go to Breanna. She is a rockstar.
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Aug 24, 2023
Friendly Associates! Clean Store! Always Well Stocked.
Love this store. Everyone is always friendly and helpful. Highly recommend. Every visit I seem to need something new, and am sure I look like I am as lost as I feel. There is always someone available to help guide the way.
The store is cleaned and well stocked making every visit productive.
Highly recommend this location.
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Recommended
Jul 30, 2023
Shelby was GREAT!
Shoutout to Shelby at customer service for the best experience I’ve had in a while! Coming back to this store always, now.
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Recommended
Jul 11, 2023
Unhappy Cashiers
Cashier got upset because I asked for help getting the receipt which had gotten stuck inside the machine.
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Jul 6, 2023
great customer service and clean store !
The cashier there was so nice and had great customer service !!!