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Showing 1-30 of 763 reviews
Jul 20, 2024
Good Year Rubber Hose 50ft
I bought this yesterday and tried using it twice since. This hose is basically unusable due to its constant kinking. Every time you move to a slightly different location in your garden it kinks and water stops running. You then need to run back, locate the kink(s), unkink it while getting your hands wet and dirty. It’s also very difficult to coil. Do not buy this hose unless you have the patience of a saint.
by
May 4, 2024
When one door closes another door opens
The cashier who should have assisted me was more interested in going on her break than helping me. I was told by this person that the items were no longer in stock (not true) than seeing that I was able to have the items I had purchased on will call pulled for me. Will Call order in 4/30/24 was H6634-896572, Patty (L5SETSPI) helped me!! I give Patty 5/5 stars for her phenomenal customer service. She tracked down what I needed and pulled the items herself (the items that should have been pulled 2 days prior). She made certain that I was able to have the items (concrete pavers and mulch) so I could finish my landscaping project !! She is a credit to the store !
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Recommended
Nov 19, 2022
Excellent Store / Well Stocked / Great Customer Service
This store is above and beyond. It is one of our Local Choices! L
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Recommended
Jan 30, 2022
Thank you Suyapa and Bobby! (Saturday night closing shift)
I already submitted the survey; but it gave me the option to review here so what da heck! The most amazing woman; Suyapa; totally made my night!! She was beyond sweet and patient; I had bought 3ft of chain and lost the paper ticket!!! She immediately was so helpful and luckily Mr. Robby (from hardware I believe) showed up to the rescue! He stopped what he was doing to walk me back to the chains and re-wrote my ticket. Keep in mind; it was literally 5 mins before closing; so I’m especially impressed and grateful for the willingness and enthusiasm to help a girl out! I live literally right down the road so I find myself coming here quite a bit; mostly tagging along with my dad and having no idea what the heck is going on. The few times I’ve come here alone in the past haven’t always been stellar… but tonight; was amazing! Thank you. And it was 5 mins until closing; so I especially appreciate the kindness and patience of both Suyapa and Bobby when I’m sure they were ready to go home after a long day; they made me feel so welcomed and relaxed. Every time I need something from Home Depot I will make sure to try to be here at Saturday night haha what a lovely team and super store! Thanks!
Amy
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Recommended
Jan 15, 2022
Awesome
They have the best garden selection in San Diego. Never fails to impress me on the abundant colors.
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Recommended
Sep 21, 2024
Lovitude
Luscious plants
Need better prices and selection
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Recommended
Aug 26, 2024
Needs to improve customer service
Employees seem powerless to help customers if anything comes up out of the ordinary
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Aug 25, 2024
Good store.. employees need more help to do their jobs
Good store.. employees mostly all seem very eager to help unfortunately sometimes they don't have the training or the understanding of the products that they're stalking or giving you help with in their department because obviously they don't have backgro
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Recommended
Aug 11, 2024
Electrical
I’m an electrician. I’m in the Fairmount Home Depot typically 3-4 times a week. Tom and Mark are both extremely knowledgeable and extremely helpful, not just to myself but to every customer that comes in. I always tell people to ask for them when they go to electrical.
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Recommended
Aug 4, 2024
My favorite store
I like shopping at Home Depot. You can find almost everything related to your house. If you can’t find what you need at the store, you can check its website, and must find it. No pressure, very relaxed environment to shop at store. I enjoy shopping there.
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Recommended
Jul 27, 2024
Sylvia saved my day.
Me and my wife have a bike ride planned for Comic Con. To my dismay I needed a nut that would fit the bolt that secures a tire to my bike. I spent sometime looking for a bolt. I was starting to worry that I wouldn't be able to find it. I would have had to canceling the bike ride. That would have deviated my wife. Enter Sylvia, she was extremely patient, helpful and kind. She she went above and beyond in assisting me finding the nut, that would fit the bolt. She saved day for me and my wife.
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Recommended
Jul 23, 2024
DOING THE RIGHT THING
ATSEDE WAS EXTREMELY HELPFUL GOING ABOVE AND BEYOND TO HELP ME WITH MY ONLINE ORDER!
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Recommended
Jul 21, 2024
Fast n friendly
My latest trip to the Home Depot was fast, friendly and efficient. I also enjoy ordering from Home Depot online with free delivery Try it!
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Recommended
Jul 15, 2024
Home Depot Fairmount "Wendy"
Wendy should be promoted to management she did what management could not do while helping other shoppers she took the time to help me while she called management and he did nothing and walked away no one knew what was going in the store and she took the time hopped on the computer and basically fixed the situation it took a while but she did it she should be rewarded for her multi tasking and attention to detail Wendy went above and beyond…
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Recommended
Jun 30, 2024
Not good or fair to me, had to wait a very long time, and customer service rep, Lori, has an atttifude the entire time.
Was doing a return and the attitude of the customer service rep, Lori, was horrible.... kept making me wait and taking other customers while she tried to get a manager, and then things just kept taking a very long time. Not a nice person at all (treated me with no niceness at all), should get some re-training for her attitude with a customer.
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Jun 18, 2024
Home Depot: save money, save time
bought a new drill for my garden. saved money and stress.
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Recommended
Jun 17, 2024
Great customer service
I ordered 4 fans online and went to store for pick up, one of the fans was pretty beat up. Terry and his manager Mike immediately recommended to swap it for a brand new one and because I had to wait for a bit to get the new one, which Miguel kindly brought over, they refunded a credit back from my total purchase. They were extremely nice, very communicative and really made my day with their customer first attitude. I was impressed and happy and I’ll certainly come back to purchase more
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Recommended
Jun 11, 2024
Great help finding everything I needed.
Lesly, did a great job helping me get everything I needed and not waisting a trip.
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Recommended
Jun 10, 2024
They have what you need and their employees are helpful throughout the store
Purchased a new water heater great price and they had all the new accessories I needed for the install.
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DIY
Recommended
Jun 8, 2024
I look forward to going to This Home Depot. I really like the staff.
Excited to try out a new Grill, I didn't know how much I wanted a good one until this HD made it friendly, affordable and ready to go. They upgrade my skills every visit.
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Recommended
Jun 4, 2024
Not enough cashiers rude staff
The line was way too long and unorganized. They don’t have enough y cashiers and when reorganizing the line were very rude to customers
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Jun 1, 2024
Great customer service
I bough just a lock today and customer service provided by Cashier Renee was great
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Recommended
May 23, 2024
Helpful and cheerful checkout cashier
Cashier KATHRYN was cheerful and brought a smile to my face. Good person.
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May 16, 2024
Cashier Courtney made my day.
I’ve got to Home Depot almost every day but it’s been the best experience ever with Courtney there 10 year old son and I came in to get something and she was so helpful and engaging really made it special
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Recommended
May 9, 2024
Poor In-Store Experience
This is one of the worst Home Depot experiences I've ever had the displeasure of surviving. The parking lot is a nightmare and often has trash in the carts, the parking spaces, and the surrounding area. The day laborers can be aggressive and the closer you park towards them the more liberty they feel in coming up to your door and mobbing you. My female family members do not feel safe at this one depot and do not come here any longer. The in-store experience is not much better. The aisles are stacked so closely together with sales items that you cannot navigate 2 people through the aisle, and this results in arguments and frustrated customers. It is nearly impossible to navigate large materials in and out of this Home Depot efficiently without bumping into people, shelves, and other carts. I only shop here in emergencies, and I no longer buy any tools at this store.
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May 6, 2024
Busy and efficient store
Well stocked with enough staff.
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Recommended
May 5, 2024
quick and easy
Despite stopping by on a Saturday near noon the shopping experience was quick and successful. Staff helpful and it was a nice change to have my order rung up by a person. After the exclusive self-service of the HD near my home, this was a nice change.
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Recommended
May 4, 2024
Nice Employee
I liked the employee named Raul he was very nice and chill.
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Recommended
May 4, 2024
Great product
I bought a pretty table for my mother’s backyard. It was so pretty! And I loved the feeling of it
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Recommended
Apr 29, 2024
Love this store.
Easy to navigate and they always have what I need in stock.