Reviews for Farmingdale #1267

They will even help me cut pieces that I need sometimes. Always friendly helpful people

I recently purchased a washing machine and it was delivered on time and with care. Unfortunately, it did not work properly, so I went to the store to request a replacement since I only had the appliance 1 day. I spoke with Christian Nielsen, the appliance specialist, who went above and beyond to help me. The model I was going to replace was on back order until middle of October, but he offered to find it for me at different stores( not Home Depot) and he showed me similar models. I decided on another model at the store and he facilitated the exchange so quickly and easily. He did all the work. He gave me his card and told me that I could call at any time if needed. The delivery was scheduled for Saturday at my request and the exchange took place yesterday without any issue. Christian is a godsend and definitely an asset to the company. He shows that he really cares about the customer.

Purchased washer and dryer. Undecided, so 4 visits to store. Apu was so helpful and no pressure. Christian helped me yesterday. Also so helpful, knowledgeable and made sure to applY discounts for Labor Day, and assisted with delivery change. Very accommodating hopefully delivery & install will go well but I trust the team would resolve if issues.

Most of the floor employees are very helpful, professional, and friendly. They help you with what you need. However near the end of the night, especially at the registers they rush you to get you out so they can leave for the night and close the store. I was literally rushed off the register because I was trying to open up the app to get my $10 coupon which was expiring and was unable to use it because of these rude

Everything was great - you had the item I was looking for and it installed perfectly

I shop this Home Depot all the time, they always have what I need, I always have very helpful and friendly associates assisting me when I need them,

This is the most organized home depot. Workers are always helpful and provide quality customer service.

Waited over 30 minutes for employee assistance

Well stocked had everything we needed. Fast checkout

Fred from plumbing was extremely helpful!! Every employee should be as helpful.

VERY HAPPY WITH MY PURCHASE

My needs were met the 3 employees I delt with went above and beyond to help me

Farmingdale is the Best location to deal with. Very knowledgable people in all departments.

I bought a refrigerator a stove a microwave for my daughter then my refrigerator broke. I went to Home Depot and I told him I had a little problem. I picked the refrigerator. Show me paperwork of the refrigerator and told me you should pick this refrigerator. Has a lot of features hundred dollars more, and it a good One Then I bought it. The service was good.

christian in appliances ent above and beyond to help me. He is truleya valuable employee!

Special thanks to Rob W from the Service Desk at your Farmingdale store for helping to get multiple bags of mulch into my vehicle and thanking me for shopping there after a negative experience at another Home Depot store, great shopping experience which will definitely have me shopping there again soon, great job

Bought a product-Had issue. Got support and resolution. They cared about the issue--and took time and effort to help!!! Went above and beyond to make sure I had a very good customer experience. They took such pride in this --which is never found anymore. Julio and Rashawn were so professional. This is the Home Depot that is 2nd to none . Just sincere feedback to all !!

I was extremely satisfied with the light fixtures displayed, made it easy to select one.

Purchased tile and was assisted by Rob W from the customer service desk, good listener and assisted me with the tiles I needed

Great shopping experiencd

I actually tried finding a product that said it was abundantly in stock but only for one item

It was very frustrating experience for me today with Home Depot Farmingdale location, I am very good customer with this store however today I went to store for one return and customer service department desk cashier her name was "NILDA" at the desk, she looked my return merchandise up down and it was purchased just "ONE" day ago and I informed her but she was trying to not take it back and she even ask other person to if anything wrong but it was okay other employee told her nothing wrong with it. She made a comment I should not return it just keep it??? It is unprofessional how bad is her customer service skills? She circled her eyes and she even said I have to be careful before I make a purchase, I can not believed it but I just was in shock and need to catch up family gatherings and left the store without escalating this to manager. Farmingdale Home Depot please you can do better of hiring. "NILDA" have no customer service skills and she might be a liability to store with other incident. Please hire people with better professional customer service skills. Your store is leaking about friendly and professional manner people all over but Customer Service Desk Worker "NILDA" is the worst in the store, keep in mind.

A great location and one of the best Home Depots for shopping.

Christian was an amazing employee. He was the only employee who helped us find exactly what we were looking for. He even showed us other options and went into the back to find the exact item we were looking for. He was extremely friendly, helpful, and eager to help! Defiantly reccomend.

The sale associate,Christian was very friendly and helpful . He reminded me of the days when people actually cared about customer service !

I returned a ceiling fan that was too big and originally had gone to the Copiague location where customer service rep was rude, condescending and not helpful AT ALL. I then went to Farmingdale location where Michelle and manager Joseph Buckley were amazing. They are the type of workers that definitely deserve raises and companies are lucky to have representing their store.

Great Customer Service, especially from Fred in Tool Rental.

The store has a good selection of supplies. I would go there for anything else except buying paint. The person working the paint center is pretty rude and you will not have a pleasant experience. If you have questions, prepare to have them not answered.

The employees are so very friendly and go out of their way to help

I drive a few extra miles to visit this store instead of 2 closer Home Depots. It's well organized, staff is very helpful, has several specialists within the departments