#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(314)388-7401

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10930 New Halls Ferry Rd

Saint Louis, MO 63136

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 403 reviews
84%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (403)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 403 reviews
Please go to another location.
This location lacks customer service and most of the time you have to hunt for an associate and good luck when you find one because they don’t have the knowledge to help you with anything.
by
    Great experience
    I love shopping here for my home needs
    by
      • Recommended
      Much Improved
      I am a Landlord in tbe process of renovations causing me to visit this local Home Depot several times per week. I've noticed a marked improvement when interacting with employees . Additionally they seem to be more focused on customers and work than socializing with each other. I appreciate the improvement. Please keep it up!
      by
        • Recommended
        Great customer service
        I was greeted and helped when needed assistance with a smile and helpful hand.
        by
          • Recommended
          Home Depot nightmare
          The workers at this location need training on customer service esthetics. There is a assistant manager with bad feet who knows nothing about the merchandise you sell. We need one 12x12 Sq tile to replace a broken tile and she told us they are not sold individually. My husband went back to another worker and ask if we could purchase the single piece and was told as long as this a bar code on side of the tile you can purchase it. We scanned it in front of the so called assistant manager so she could see and not give out incorrect information it's a shame that stores these days hire unprofessional people with no skills.
          by
            Great general work goves
            This is my 2nd pair. I love them the fit is a little snug but loosened with time and use. My 1st pair lasted about 2 years and the thread on the rt forefinger wore through. When I had heavy work to do, I would use my cowhide gloves, they were meant for that. Tis gave longevity to my deerskin gloves.
            by
              • Recommended
              Customer
              I haven't had it measured yet @
              by
                • Recommended
                pro desk
                Robin at the Pro desk is amazing
                by
                  • Recommended
                  I love the large available inventory
                  I visited my local store this past Sunday for some lawnscaping ideas. I asked a staff member about bush stump removal and pruning my overgrown indoor corn plant and he was very helpful. I wish that I could recall his name. He provided excellent customer service. Thank you.
                  by
                    • Recommended
                    Go in the mornings
                    There's always a friendly face ready to offer assistance and educate us. This is a real improvement over the past years experience. Please thank the entire staff. I needed assistance in several areas they were there to help. The gentlemen in paint and the women in lawn and garden was giving great advice to older customers the ladies in checkout are fantastic always volunteering to assist even security was in on the fun that day like one big family. They hustle and help and deserve recognition. Please extend our sincerest thanks
                    by
                      • Recommended
                      Friendly & Helpful
                      My last trip to the Depo was a good one! I was able to get What I wanted and the associate was very kind to listen and guide me to the deals at that time that made a super difference to my wallet as well!!
                      by
                        • Recommended
                        Great customer service!
                        I had an exchange, Tiffany was very helpful and friendly. Hernando in painting was helpful, we would have bought the wrong paint! And Monica our cashier was very sweet.
                        by
                          Need 2 repair something
                          Go 2 store 4 home maintenance. Bought a faucet from a competitor it malfunctioned so I bought 1 from Home depot and so far so good
                          by
                            • Recommended
                            Ms
                            I had to purchase a chair height toilet that was an online order only. Zykiah processed my order and set it up for will call to be picked up by my contractor and provided excellent customer assistance.
                            by
                              • Recommended
                              Outstanding Performance
                              Keep up the great work!
                              by
                                • Recommended
                                Always has the item needed.
                                I shop this Home Depot at least twice a week. This store always seems to be well stocked and the employees are knowledgeable and helpful.
                                by
                                  • Recommended
                                  Helpful employees, product availability, clean & organized
                                  This store is always gray. They always have everything I’m looking for available & staff accessible to help me find it. The store is clean & organized, making it easy to quickly & efficiently shop.
                                  by
                                    • Recommended
                                    Convenient
                                    Employees are knowledgeable and friendly
                                    by
                                      • Recommended
                                      exchange propane tank
                                      wow- less hassle to go to convenience store and pay 7.00 more; than deal with a behavioral situation, so you can buy something; had more on my list, that was enough for me, i left-shaking my head.
                                      by
                                        Plants
                                        Great selection of vegetables and herbs.
                                        by
                                          Customer Service problems
                                          The customer service at the customer service desk is awfull. I would use the store on Lindbergh from now on.
                                          by
                                            Fighting almost broke out
                                            Your associate at your paint desk with braids look around 18 almost got into a fight with a female customer around 18 too. Your worker was cussing and was just ridiculous! No one apologize management for her actions they basically tried to take care of her and not the customers who is spending their money. You do not need anyone there like that to represent you.. Bad code of conduct business!
                                            by
                                              Great experience!
                                              I walked in and was immediately greeted by Ms. Sharon. She was warm and friendly. She walked me to the key machine and helped me make the keys since I’ve never used the machine before. She ensures I got what I needed. Amazing customer service skills! I even had a friendly interaction with the cashier Ms. Regina.
                                              by
                                                • Recommended
                                                flooring associates
                                                great team jacqueline,cordell demtru guys are great love the new team
                                                by
                                                  • Recommended
                                                  The Home Depot - #3013
                                                  Purchased LG microwave and both the product and the store get 5 stars. Nice selection and friendly knowledgeable staff.....and it's in MY neighborhood/community where I prefer to spend my hard-earned money.
                                                  by
                                                    • Recommended
                                                    Great Service
                                                    Ask for Ray! He is my go to guy!
                                                    by
                                                      • Recommended
                                                      Very pleased with this store.
                                                      I don’t come to this store often, but it’s close to my work, I have a store on a Lindbergh, that’s close to my house.
                                                      by
                                                        • Recommended
                                                        Kam was great
                                                        This customer chose to rate the product and not provide text.
                                                        by
                                                          • Recommended
                                                          Well Stocked & Friendly Staff
                                                          I went into this store around 9pm on Wed to pickup an online order. I also shopped the garden center which was fully stocked, neat and clean. Team members were hard at work behind the scenes stocking mulch, dirt, flowers, etc. Everyone I made contact w/ throughout the store was very friendly and attentive. There was also an off duty police officer present who had a nice demeanor about him too. Thus, it was my first visit to this location but I'll drive out of zone again based on my pleasant experience!
                                                          by
                                                            FIRST RATE STORE
                                                            Judging by the Paint, Plumbing, Hardware Personnel and the Garden Department Variety of Plants that draws customers from two states, we would say that the Ferguson Home Depot is an excellent store to spend your time and money!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 403 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              13915 New Halls Ferry Rd

                                                              Florissant, MO 63033

                                                              3.12 mi

                                                              Tool & Truck Rental

                                                              (314)830-7408

                                                              Pro Service Desk

                                                              (314)830-7402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              8901 Page Ave

                                                              Overland, MO 63114

                                                              7.55 mi

                                                              Tool & Truck Rental

                                                              (314)890-4408

                                                              Pro Service Desk

                                                              (314)890-4402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              11215 St Charles Rock Rd

                                                              Bridgeton, MO 63044

                                                              7.65 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (314)209-5410

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm