#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(843)661-8462

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3051 West Radio Drive

Florence, SC 29501

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 539 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (539)
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Showing 1-30 of 539 reviews
Loved it!
This is a very clean store, and helpful employees. They are well trained in products and are wiling to find assistance if what I am looking for is either not their department or they do not have a clear understanding of the product. It is good that Home Depot takes time to properly train their employees on new products and keep them up to date on their products. Also it is great that they do not try to force customers to purchase items that they do not want or need just to help their bottom line. Thank you.
by
    • Recommended
    Great store
    Love shopping at this store. Everyone is very friendly and helpful.
    by
    • DIY
    • Recommended
    Staff makes you feel welcome and they are always helpful.
    The staff always greets me when entering the store and always seems to be happy to see you.
    by
    • DIY
    • Recommended
    Radio Rd HD
    Easy to locate products, friendly staff throughout store. Pricing easy to understand between similar items.
    by
      • Recommended
      Go Kera!
      Kera the associate that helped was the must knowledge employee I have seen in awhile. She was very pleasant and not only know her products but was also helpful in other departments. What a Gem!
      by
      • Pro
      • Recommended
      Great employee's, assisted my every need with a smile!
      100% satisfied with Home Depot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
      by
      • Pro
      • Recommended
      clean well kept store. very friendly staff
      Very clean well kept store. Staff very friendly and offered to answer any questions I might have. Very pleased with my experience there
      by
      • DIY
      • Recommended
      Good store experience
      Everything was easy to find and everyone was helpful
      by
        • Recommended
        Excellent Service
        Almost every department in my Home Depot in Florence, SC knows me and welcomes me every time I go (which is very often). This makes me feel like your employees truly care and go out of their way to speak to me. I never have to ask for anything as someone is always checking on me.
        by
        • DIY
        • Recommended
        Satisfactory results
        The store is well stock and I can get most anything I need. Sometimes the help seems a bit sparse but the layout of the store is pretty self-explanatory.
        by
        • DIY
        • Recommended
        Absolutely Outstanding!
        This was the most enjoyable hardware visit I have had in a long time. Knowledgeable and friendly associates, who were always available to answer questions when you need help. We “were” Lowes Shoppers, but you had to chase down their associates to get any help. In your store, your associates were constantly welcoming us, and offering assistance in every department. Thanks to your friendly staff, we will be loyal Home Depot Shoppers in the future. Thank you to all at Florence for such a wonderful experience!
        by
        • DIY
        • Recommended
        Great Store BUT WE NEED ONE IN SUMTER SC 29150
        This store is great and we need one in Sumter South Carolina just like it. TOO MUCH TROUBLE AND TIME WASTED TRAVELING TO FLORENCE OR COLUMBIA WHEN YOU NEED TO PICK SOMETHING UP WHILE WORKING ON A PROJECT.
        by
        • DIY
        • Recommended
        ease of locating products and overall friendliness
        I have always been a Lowe's shopper; however, I recently purchased my second home and this residence was in serious need of repairs. I was recently short on funds and was in need of a different method of paying for such repairs. Little did I know that Home Depot accepts PayPal. This was a big relief! This was also very easy to handle. In the short months that I have lived here, I have purchased a water heater and parts, a fence with installation, gutters, and various other repair needs. All of this, I would not have been able to do if PayPal was not available. Thanks Again!
        by
        • DIY
        • Recommended
        Great Experience
        The store was clean and the employees were helpful.
        by
          • Recommended
          1 found this review helpful
          Good Store Experience
          The store looked immaculate. The associate in the kitchen department was knowledgeable and helpful.
          by
          • DIY
          • Recommended
          Excellent Service
          I am always pleased with the customer service at Home Depot. Sales associates are always friendly and helpful
          by
          • DIY
          • Recommended
          Employees just talking
          Most of the employees are just talking instead of helping customers.
          by
          • DIY
          • Recommended
          Great store
          Clean, well organized and friendly people. Great store
          by
          • DIY
          • Recommended
          Very friendly atmosphere and staff!
          The staff makes you feel appreciated for shopping with Home Depot! Always willing to help and answer questions. Enjoy shopping here!
          by
          • DIY
          • Recommended
          Great store associates!
          We have made two trips to Home Depot this week, and both times we found the store associates to be extremely helpful and personable. They definitely made our experience smoother, and ensured our continued patronage at the Home Depot in Florence SC!
          by
            • Recommended
            Incredible customer service!
            We were always loyal Lowes shoppers until we moved to Florence, SC and the Home Depot was closer to our home. We absolutely LOVE this store and everyone is friendly and eager to help you find what you need. We've also visited the local Lowes a few times but I won't step foot in there again. Horrible customer service, no one can be bothered to help you and the store isn't the cleanest or most organized. Will stick with Home Depot from here on out! Great store, great people, great prices.
            by
            • DIY
            • Recommended
            Florence Home Depot - Great Store
            I have had nothing but great experiences every time I have been in the Florence Home Depot. The associates are so helpful and so friendly and seem very knowledgeable in their areas. Definitely a good source for us DIY kind of folks. Great job guys!!! Love the products, prices and friendly service.
            by
            • DIY
            • Recommended
            AWFUL
            STORE ASSOCIATES HAVE NO CLUE TO PRODUCTS, STORE DIDNT CARRY WHAT I WANTED, MOST ASSOCIATES JUST MULL AROUND TALKING ON CELL PHONES
            by
              Enjoy shopping in garden center and seeing all the colorful flowers. Flowers are very easy to get to and aisle are very spacious and neat.
              Anytime I enter into the Home Depot the aisle and areas are not cluttered. In truly enjoy walking through the garden center and looking at the plants and flowers. Shopping a the Home Depot is great and the prices are lower than at other stores who sell the same products.
              by
                • Recommended
                the staff are very heplful
                I think everyone in the store ask me if I needed help, glad to see it
                by
                  • Recommended
                  Excellent store experience!
                  My experience at the Home Depot was an enjoyable one. The store was clean and organized and the associates were very helpful in finding what I needed. These are just some of the reasons I SHOP HERE.
                  by
                  • DIY
                  • Recommended
                  Enjoyed my visit as always.
                  Great service, clean store well run store, friendly professional staff.
                  by
                  • DIY
                  • Recommended
                  Very friendly and helpful staff.
                  I was very impressed with the overall appearance of the store and the availability of product I went to purchase. The staff was very helpful.
                  by
                  • Pro
                  • Recommended
                  Great Experience
                  We had great help from Derod, he helped us look for what we needed and price matched! The only downfall was they didn't carry calcium hardness for the pool. We had to go to the Summerville store to get it.
                  by
                  • DIY
                  • Recommended
                  This lady KNOWS about refrigerators!
                  I don't know anything about these new refrigerators. As an older lady, I needed someone to guide me through the process of what I need and don't need in a refrigerator. June worked with me twice until I made up my mind. It was a VERY easy and good experience for me. I am more than satisfied with this transaction.
                  by
                    • Recommended
                    Showing 1-30 of 539 reviews

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