#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)670-3457

Rental Center

(718)670-3420

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

131-35 Avery Ave

Flushing, NY 11355

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 379 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
bought an unsuitable refrigerator, and it's very difficult to return it.
I bought an unsuitable refrigerator by less info by the salesman in Home Depot on 02/25/25, but very difficult to return or replace it, due Home Depot not willing to pick up, and as over 70 yrs old I don't know how to find a vehicle to return it safely.
by
    Good workers
    I am happy with your staffs. Not so much nonsense but willing to help.
    by
      • Recommended
      Very helpful!
      I purchased a fridge for my new apartment and the staff and management was super helpful in picking out the right size for my small kitchen. I would certainly shop here again!
      by
        • Recommended
        Helpful Staff
        All staff are helpful there. The staff at the Rental Department are nice, knowledgeable, and helpful.
        by
          • Recommended
          Everyone Helpful ..
          Brought Front Door Locks
          by
            • Recommended
            Pleasantly surprised by the store associate Kathleen for her GREAT customer service
            I bought a 7x8 foot shed online for pick up at the store, Kathleen (customer service for online pickup) went out of her way to locate a flat cart out in the cold, load the shed, and assisted me in loading the shed (piece meal as the box was too big to fit into the minivan) into my van. I was very surprised by Kathleen's dedication to customer service and her pleasant personality. My impression of HD over the last 20+ years of shopping there, is that HD has always been a DIY place where you are on your own with very limited service. Kathleen should be a role model for HD associates. Her dedication will be a distinct differentiator if HD wants to successfully compete against online merchants.
            by
              • Recommended
              Thank you staff
              I normally don’t ask too much help.but sometime you need help.at this location staff is amazing.this particular visit there made really happy,that the staff didn’t have up on me to look the item I needed.it surprising and amazing.that just made my day
              by
                • Recommended
                Nice helpful staff
                People there are always knowledgeable and helpful
                by
                  • Recommended
                  Typical poor customer service
                  I try to avoid Home Depot at all cost but sometimes no choice bc local businesses might be closed due to later hours of operation.
                  by
                    Great store, they usually have what I need.
                    So happy I bought the sliders for under my wooden chairs. This home Depot usually has what I need.
                    by
                      • Recommended
                      The site is easy to navigate
                      This flushing store is really easy to navigate. The staff seem to know how to organize the store floor plan well. The customer pick up online process is a little clunky. But overall is the store is well kept, staff is friendly. Will return only if I have to.
                      by
                        • Recommended
                        Staffs are rude and lazy
                        I tried to ask a staff for help and the staff ignored me and kept walking I then said excuse me again. The staff said to me we can walk and talk. Disrespectful!!! He works there and he cannot stop to ask me what I need help with
                        by
                          Not sure what this means but like I said before Nicole was the best very helpful
                          Everything I buy is good
                          by
                            • Recommended
                            EXCEPTIONAL SERVICE PROVIDED BY GARY
                            I would recommend everyone I know to go to Gary if they need to purchase appliances because he's extremely knowledgeable and professional. Very genuine and nice guy! My wife and I love Gary!
                            by
                              • Recommended
                              Over the top
                              The store manager, Dorett, at the Flushing location, was wonderful. She made my shopping experience with Home Depot a pleasure. She was kind, considerate, and very helpful to my situation. Even though they didn't have what I was sent there for, it turned out better for me.
                              by
                                • Recommended
                                Very helpful
                                DENNY IS THE MAN!!!!
                                by
                                  • Recommended
                                  Friendly Cashier
                                  I visited the The Flushing Home Depot Store on June 6, 2024.I was very pleased to come into contact with a cashier name Susan.Susan made my experience delightful.I wasn't in a good mood before coming to shop.She made me sile with her jokes. Very pleasant and happy friendly person.The Flushing Home Depot should be proud to have an employee like her.
                                  by
                                    • Recommended
                                    Great Products
                                    I am usually happy with the products I purchase at Home Depo.
                                    by
                                      • Recommended
                                      more people
                                      please i need more people to take products from the top shelves
                                      by
                                        Friendly Cashier
                                        0n 5/13/24, It was a pleasure coming in contact withe your cashier Susan. Susan greet me as I enter saying good morning with a smile and ring me out with jokes. She is so pleasant. She actually uplifted my mood. I will come look for her on my next visit.
                                        by
                                          • Recommended
                                          Friend employees
                                          There was a sale for an item that wasn't displayed online nor it was in Home Depot's system, both the cashier and the manager Suresh happily honored the sale. Great experience, honest people
                                          by
                                            • Recommended
                                            Cashier at the contractor check out, super nice and professional
                                            Cashier at the contractor check out super nice and professional, Everytime I shop here she is always polite and helpful, regardless of the busyness going on
                                            by
                                              • Recommended
                                              Asked for tip
                                              In all my years going to different HD I have never had an employee approach me to help me and then ask me to give him a tip. Unbelievable.
                                              by
                                                Great customer service especially at the pro desk. Cashiers simone, and caretta.
                                                Coretta. Love the many different products that I have purchased over the years. I am a loyal customer for 17 years now.
                                                by
                                                  • Recommended
                                                  Worst customer service
                                                  On December 20, 2023 5:10PM Daniela from customer service was extremely rude and unhelpful. They seemed like it was a bother when we were asking questions about an item in stock. She did not want to be there.
                                                  by
                                                    Horrible customer service
                                                    I very rarely wait with reviews about businesses I shop at or go to, but I just feel that I really had to do it this time because something has to be done. It’s a shame that the store of this magnitude is not focused on customer service
                                                    by
                                                      1 found this review helpful
                                                      Better Personal, More helpful then i can ever remember!
                                                      From the moment i walked in with my whole shopping list, many people were tripping over themselves to accommodate
                                                      by
                                                        • Recommended
                                                        Rude employees
                                                        An employee was very rude to me and helped me poorly. He wouldn’t answer my questions back and he wouldn’t make my shopping experience any better. He had to make it so harder for me and difficult on purpose. You guys need to train your employees better to improve customer service.
                                                        by
                                                          Bridget was Excellent!!
                                                          Thanks to Bridget, I got a brand new replacement set of keys!! She was fantastic, funny, nice & knowledgeable!! It was nice considering that Home Depot staff usually don't offer help & look pretty miserable all the time!! Facts!!!
                                                          by
                                                            Great features
                                                            I bought different kind stuff a few day ago. And I am so happy
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 379 reviews

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