#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(505)726-9962

Rental Center

(505)726-9968

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

530 Kachina Street

Gallup, NM 87301

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.2 out of 376 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
Excellent customer service
I had an excellent experience at the Gallup Home Depot. My cashier was Nice and had excellent customer service skills and was very intent to my needs. Thank you Home Depot for hiring such an excellent employee.
by
    Better Managed Gallup NM store than the Avondale AZ Store anytime!
    Maybe the smaller town stores are better due to the size of town. No not any excuse they should be no difference! McDonald’s is so successful due to consistency!
    by
      • Recommended
      So far so Good
      I'm not sure yet we will see as Summer goes on
      by
        Top-notch service
        Johnathan in the tools department was exceptional! He truly went above and beyond to assist me, demonstrating outstanding dedication and expertise. His helpfulness and genuine care made this one of the best customer service experiences I've ever had. I genuinely appreciate his effort, patience, and professionalism. Top-notch service. Thank you, Johnathan, for making the experience so positive and memorable!
        by
          • Recommended
          Gina at the pro desk was very professional
          Gina at the pro desk was awesome. She was very helpful and friendly.
          by
            • Recommended
            Amazing Associates
            We are remodeling our home we recently purchased, I retired from the Marine Corps and we are new to the area. We were very pleased with the friendly atmosphere and knowledgeable associates. They assisted with cabinets, flooring, lumber and loading. Great store and Great teams.. we will continue to shop at Gallup Home Depot
            by
              • Recommended
              Home Depot the place 2 go
              Needed some home improvement stuff found what I needed and the Home Depot pro perks sure donhelp
              by
                • Recommended
                Excellent staff
                The staff at this store are so awesome. I shop all over Phoenix, Payson, showlow store's regular and this store is a joy
                by
                  • Recommended
                  Great quality and color
                  I bought several different custom made paints and the colors are gorgeous and the quality stellar.
                  by
                    • Recommended
                    Excellent Customer Service!
                    Mathew and Thomas went out of there way to help me find what I was looking for.
                    by
                      • Recommended
                      Incredibly Loud Music
                      Unpleasant shopping experience. It’s hard to understand why the music is so loud at this store. Makes focus impossible - and sends me running as fast as possible.
                      by
                        1 found this review helpful
                        Needs Improvement
                        Employees are rude, no employee willing to help!
                        by
                          Floor mats
                          I just wish they have bigger mats like this.
                          by
                            • Recommended
                            Product not worth purchasing
                            Product wasn’t worth purchasing
                            by
                              Great staff
                              I’ve been going to the Gallup store for a few years now and have always had great customer service. I will not shop at Albuquerque stores anymore because staff there are not nice or helpful.
                              by
                                • Recommended
                                Home care equipments with explanations from store staff assistance
                                I bought several items for myself n a gift for a retirement person . Unable to sent pics at this time
                                by
                                  • Recommended
                                  Can get a lot better
                                  Was all good buying at this store the pass weekend. Thanks
                                  by
                                    • Recommended
                                    Customer Service
                                    The Gallup Home Depot #3514 needs better customer service, especially for those items that are caged and locked. Customers should have to reach in and get the item to be purchased. Home Depot employees need to be available to assist customers.
                                    by
                                      1 found this review helpful
                                      Downsizing
                                      Home Depot in Gallup seems to be doing a really good job of downsizing. We are a rule community that is Two hours away From larger stores that would have the supplies we need. Looks like we need to start shopping elsewhere
                                      by
                                        1 found this review helpful
                                        Great people
                                        My item is still coming I need to see it first
                                        by
                                          • Recommended
                                          Love Home Depot
                                          I always enjoy the stroll through Home Depot. They have what I need and I always find something new that I want!
                                          by
                                            • Recommended
                                            Not all employees are friendly and helpful
                                            I’m happy that you have the the things we want
                                            by
                                              • Recommended
                                              Plants, flowers and more
                                              I enjoy the military discount and more. No more aggressive employees. My family and I can walk around buying home maintenance equipment or items. Without security following us around.
                                              by
                                                • Recommended
                                                Don't know what this means
                                                Windows just put in monday
                                                by
                                                  • Recommended
                                                  Upset shopper
                                                  I’ve been to two Home Depot in the last month. There lots of so call workers but their standing around in 3 or 4 workers in a groups. Ask them for help they tell you they’ll get someone, but no one wants to brea~k up their litter group and do anything.
                                                  by
                                                    Daryl is awesome!
                                                    Daryl knows how to help someone who isn't sure what they need!
                                                    by
                                                      Horrible service
                                                      If you’re working a project or need help at this location … good luck staff is very lazy and I’m helpful
                                                      by
                                                        Delivery fee on order
                                                        First time I have ever bought an appliance that had to be ordered and delivered to store and I had to pay a home delivery fee when I am picking up from store. l almost walked out of the store on that. Only reason I completed order was I needed the appliance. That fee was not for expedited delivery.
                                                        by
                                                          excellent customer service
                                                          I loved the excellent customer service provided by Noah at returns and Wil both individuals didn't blow me off but they went beyond and helped me find what I was looking for.
                                                          by
                                                            • Recommended
                                                            Amazing Customer Service
                                                            Enjoying the products I had purchased and will be returning to buy more things. I recommend Darnell he is an amazing employee.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 376 reviews

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