#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)743-2402

Tool & Truck Rental

(518)743-2408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

820 Route 9

Queensbury, NY 12804

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 375 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (375)
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Showing 1-30 of 375 reviews
Michelle D was an amazing, friendly representative on the phone and in person!!
Michelle D was an amazing, friendly representative on the phone and in person!!
by
  • Verified Purchase
  • Recommended
Very clean store, rarely crowded and has a good stock of most items.
Very clean store, rarely crowded and has a good stock of most items.
by
  • Verified Purchase
  • Recommended
We had great help in "Kitchen Design". Thanks to Kathy, I got my dream kitchen!
We had great help in "Kitchen Design". Thanks to Kathy, I got my dream kitchen!
by
  • Verified Purchase
  • Recommended
This store has always been helpful. The staff always point me to the right isle. More recently wi...
This store has always been helpful. The staff always point me to the right isle. More recently with the winter storm power outage in our area I called in & they took my order over the phone and held the product for my arrival 1 hour later. THANK YOU HD!
by
  • Verified Purchase
  • Recommended
Skip going to exit 15 Saratoga, NY HOME Depot and go to Queensbury ... Todd in flooring, Jim in p...
Skip going to exit 15 Saratoga, NY HOME Depot and go to Queensbury ... Todd in flooring, Jim in plumbing, Nikki at customer service, Juliet I'm flooring and Frank Second Key knock it out of the park let alone as making sure you get what you need, not what they want you to sell you
by
  • Verified Purchase
  • Recommended
3 found this review helpful
We are ordinary people who attempted to redo our bathroom. Each visit the associates were helpful...
We are ordinary people who attempted to redo our bathroom. Each visit the associates were helpful, considerate, and kind. Being we did not know what we were doing, we had to continuously exchange items and not once did we encounter a negative associate. They were patient and helpful each time. This meant a lot to us. Our new bathroom looks great thanks to the patience of your associates
by
  • Verified Purchase
  • Recommended
It's a nice store to shop around for home improvements I wish we had one in Plattsburgh NY
It's a nice store to shop around for home improvements I wish we had one in Plattsburgh NY
by
  • Verified Purchase
  • Recommended
Most all employees were very friendly, all were helpful, wish more Home Depot’s had this kind of ...
Most all employees were very friendly, all were helpful, wish more Home Depot’s had this kind of mentality! The further south in NY you get, the less of a grip management seems to have over their store. Rude and arrogant, especially when needing assistance. This Glens Falls store was TOP NOTCH, and deserves corporate recognition!!! Great experience as always at that store!!
by
  • Verified Purchase
  • Recommended
Excellent service by friendly, professional staff.
Excellent service by friendly, professional staff.
by
  • Verified Purchase
  • Recommended
Excellent location. Easy to get in and out except at late afternoon rush hour.
Excellent location. Easy to get in and out except at late afternoon rush hour.
by
  • Verified Purchase
  • Recommended
Great staff at this store. Everyone is helpful, knowledgeable, professional and friendly. They ...
Great staff at this store. Everyone is helpful, knowledgeable, professional and friendly. They are life-savers when doing a project.
by
  • Verified Purchase
  • Recommended
For me, this Home Depot location is great! The employees actually know the job they were hired t...
For me, this Home Depot location is great! The employees actually know the job they were hired to do. They are always helpful with answering questions, giving advice, helping load materials, ... That is service I don't experience at competitors' stores.
by
  • Verified Purchase
  • Recommended
I HAVE USED #6160 QUEENSBURY, Saratoga Springs #1223, Bennington #4551 AND ALL OF THEM ARE AWESOM...
I HAVE USED #6160 QUEENSBURY, Saratoga Springs #1223, Bennington #4551 AND ALL OF THEM ARE AWESOME. THANKS TO THEM ALL associates friendly and helpful able to get assistance found what I was looking for stores were clean
by
  • Verified Purchase
  • Recommended
The Glens Falls Home Depot Store is very neat and clean. They have a wide range of everything an...
The Glens Falls Home Depot Store is very neat and clean. They have a wide range of everything anyone would need to build, maintain, or upkeep a home, arraigning from lumber, concrete mix, to electric, appliances and a million other products. I recommend you stop here before you go anywhere else for you home improvement needs.
by
  • Verified Purchase
  • Recommended
GREAT STORE, DO NOT CHANGE A THING
GREAT STORE, DO NOT CHANGE A THING
by
  • Verified Purchase
  • Recommended
This store so clean and neat, all employees are friendly and kind, and they are helpful to the cu...
This store so clean and neat, all employees are friendly and kind, and they are helpful to the customers.
by
  • Verified Purchase
  • Recommended
We were able to purchase the item we wanted that was on sale without any problems - like trying t...
We were able to purchase the item we wanted that was on sale without any problems - like trying to upgrade us.
by
  • Verified Purchase
  • Recommended
helpful store employees. Always find what I'm looking for or someone will help me find. Friendl...
helpful store employees. Always find what I'm looking for or someone will help me find. Friendly employees
by
  • Verified Purchase
  • Recommended
very friendly associates
very friendly associates
by
  • Verified Purchase
  • Recommended
Not enough help
Not enough help
by
  • Verified Purchase
Mike in lumber was fantastic
Mike in lumber was fantastic
by
  • Verified Purchase
  • Recommended
Person named Jim, in Plumbing section, was very knowledgeable and helplful in finding the parts ...
Person named Jim, in Plumbing section, was very knowledgeable and helplful in finding the parts i needed to complete my faucet installation.
by
  • Verified Purchase
  • Recommended
Appliance employees were very informative and followup questions were answered quickly and with ...
Appliance employees were very informative and followup questions were answered quickly and with great interaction and politeness
by
  • Verified Purchase
  • Recommended
If you need help with flooring.Go see Todd he is very helpful and full of knowledge. He picked ou...
If you need help with flooring.Go see Todd he is very helpful and full of knowledge. He picked out backsplash for our kitchen and our flooring. And it looks beautiful so happy with the final look.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The store was neat and clean what I saw of it.Went to this store because it had 2 of the JD lawn ...
The store was neat and clean what I saw of it.Went to this store because it had 2 of the JD lawn tractors I wanted to buy the other store closest to me only had 1,Rutland,VT. After finding this out on my phone I chose to go to Queensbury. Phone said it was on sale for $120 off (in Rutland) but I do a lot of my personal and shopping business in Queensbury so I went here,not knowing it is a different district.It doesn't say anywhere on the phone ad that it was this store only.I was told they couldn't honor other stores sale price. I'm sure the store could have made up the differents of a $120 some where seeing as I was spending over $2000. Not happy with sales practices, and the promise of a gift card that is actually a 10 wk wait for a rebate gift card.That assoc. knew nothing about!
by
  • Verified Purchase
  • Recommended
Sales associates not only available to help but knowledgeable. Store clean and organized. A varie...
Sales associates not only available to help but knowledgeable. Store clean and organized. A variety of styles and price range of grills was on display. Quick checkout and service.
by
  • Verified Purchase
  • Recommended
IF YOU KNOW WHAT YOU NEED ASK. This store is known for the best employees in this type of store. ...
IF YOU KNOW WHAT YOU NEED ASK. This store is known for the best employees in this type of store. But you have to know what you want and how to ask for it. Associates can do but so much but they go out of their way to help understand if there is a problem they will do everything possible to solve it unless its out of their hands they can do but so much. Don't get angry they will help with the problem somehow. Other stores will just tell you store policy and walk away... These people at this store are great people been coming here for 7 years and love to go there to shop.
by
  • Verified Purchase
  • Recommended
This store consistently provides a rewarding experience. Their staff is friendly and eager to ple...
This store consistently provides a rewarding experience. Their staff is friendly and eager to please. You do not have to go crazy looking for someone. They find you, and are eager to please. They are knowledgeable and explain things. They think - by that I mean if they see you holding a lot of items, they get you a shopping cart. They offer to help you to your car. This Home Depot is my "to go" place for my business, home, and garden needs. There is Barry in the Paint Department, Kyle/Hardware, Victor/Bath, & Jordan/Garden...just to name a few exceptional members of the staff there. Thank you, Home Depot!!
by
  • Verified Purchase
  • Recommended
If you ever need customer service assistance, ask for Alyson. She’s extremely helpful!
If you ever need customer service assistance, ask for Alyson. She’s extremely helpful!
by
  • Verified Purchase
  • Recommended
This is one of the best Home Depot stores I have shopped at. The staff is very competent and cou...
This is one of the best Home Depot stores I have shopped at. The staff is very competent and courteous and they go out of their way to assist in any way they can. The store is clean and well stocked.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 375 reviews

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