#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)623-4402

Rental Center

(972)623-4408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5280 South Hwy 360

Grand Prairie, TX 75052

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 423 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
GREAT CUSTOMER SERVICE
I went to purchase the following items last night due to the availability & price, so when I got to the store, the associate in the customer service area was very prompt in calling for an associate to help us in locating the lawn mower that was not in the aisle with other mowers as it indicated there were 6 in stock. They treated us as though they valued us as a customer, very friendly, and more than willing to help us in a timely manner to get what we came to purchase. They appeared to be grateful for us to have choosen their store & it was extremely appreciated to know that we finally found the sales associates who were more than willing to help serve us. I highly recommend this store and only wish I would have gotten the names of the employees (there were 3 separate employees that helped us) names so that they could be recognized for their assistance with us as customers.
by
    • Recommended
    QOH
    I like the location but inventory control has kept me from shopping there more often.
    by
      Great assistance
      Landscaping on my project was easy with all the needed materials at Home Depot South off 360 and camp wisdom in Grand Prairie
      by
        • Recommended
        Better than collins store
        Access to store more convenient even though its farther to get to! Check out staff a plus !!
        by
          • Recommended
          Great Customer Service
          Immediately upon entering the store we were warmly greeted by the Asst. Mgr. (Gregory Bradley). He helped us unload our old water heater, shop for a new one, checked us out at the register and helped us load the new water heater. It was the best customer service I’ve seen anywhere! He made us feel very welcomed and appreciated.
          by
            • Recommended
            Very very helpful.
            I love me some Home Deoot. I wouldn’t go anywhere else…
            by
              • Recommended
              Great staff
              Your staff makes it.
              by
                • Recommended
                Love Grand Prairie Home Depot
                I shop this store all the time. Everyone helpful
                by
                  • Recommended
                  Great service
                  Rigid multi tool, great product, fast and accurate.
                  by
                    • Recommended
                    Store has almost anything you need.
                    My last purchase was quick and painless. Clerk put my heavy purchase in my cart (small refrigerstor), stayed through purchase and put it in my vehicle. Check out clerk was very courteous and helpful. Very happy with my purchase.
                    by
                      • Recommended
                      Great service thanks Denise
                      Great service by Denise at pro desk
                      by
                        Horrible customer service
                        When you go into this location good luck locating an employee amd once you good luck getting help from them. It comes across as if you are bothering them.
                        by
                          More employees
                          Need more people to help customers with home improvement projects and questions about how to do projects
                          by
                            Unhelpful Associate
                            I was trying to buy some electrical accessories for outside use. I asked the associate if that product was made for outside use or for the inside use only. He said I had to ask the electrician who was going to install it
                            by
                              Excellent customer service
                              Needed to order an item and Noah in the appliance section was super knowledgeable and helpful.
                              by
                                • Recommended
                                Wonderful employee
                                We were helped by Verlene Cooper. We made a major purchase of 4 new appliances. She was very patient and showed and told us about each appliance. We will go back to this store because we have had good customer service.
                                by
                                  Great service
                                  Always clean and very friendly employees ready to assist.
                                  by
                                    • Recommended
                                    Customer Service
                                    Ms. Jameshia & Ms. Rea were wonderful. They made my experience wonderful. I went in for zip tape and it had no price. Was on a sales rack with several zip tape with no price. They had to call lumber to figure it out and was told a high price, but they knew that wasn't right, so they did more research and made more calls and got the right price which was $50 cheaper than what was initially quoted. I appreciate they saved me time and money by making sure I was charged the right price.
                                    by
                                      • Recommended
                                      Exceptional customer service
                                      Hermeglinda is always friendly and great to interact with! You can tell she cares about the customer because she always makes sure I have everything I need on my trips to Home Depot!
                                      by
                                        • Recommended
                                        my trip to Home Depot
                                        The last visit to Home Depot, the employee who help me pick out a washer was very helpful and knowledgeable. I would like to mention her name, she was Verlene. Home Depot #8517 Grand Prairie should be very lucky to have such an employee.
                                        by
                                          • Recommended
                                          Customer service
                                          If you are looking for great customer service this is not the store!!!!
                                          by
                                            Cashiers shine here
                                            Usually have a great shopping experience here. Most cashiers are friendly sometimes it’s the management or supervisors that don’t greet or seem helpful sometimes they seem too busy to be bothered. Denise is usually an exception she almost always greets , assist or gets someone to assist.
                                            by
                                              • Recommended
                                              Excellent Customer Service
                                              We went in to buy a new tool bag and with the large selection had a hard time deciding between a few and Olga was able to help us out on finding the right one.
                                              by
                                                • Recommended
                                                Great Customer service
                                                Always friendly and clean
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Vivian is amazing! Very helpful and knowledgeable!
                                                  by
                                                    • Recommended
                                                    worst cashier ever!
                                                    Went to do a refund, told it would have to be cash, not put back on my card. Tried to explain to cashier I paid with a card, she raised her voice at me, accused me of sticking the receipt in her face, and smelled of alcohol.
                                                    by
                                                      Satisfied Customers
                                                      Always a great pleasure finding my item and getting assistance when needed this location! Awesome people! Joseph was very Courteous and thank me for shopping @home depot , as I was checking out.
                                                      by
                                                        • Recommended
                                                        But Appliances from Verlene
                                                        Verlene works in the appliance area and is hands down the Best! She knows her stuff and is just the sweetest!
                                                        by
                                                          • Recommended
                                                          Remodeling at ease
                                                          Great experience shopping at GRAND PRAIRIE SOUTH Store #8517
                                                          by
                                                            • Recommended
                                                            Had keys made
                                                            Had keys made super fast by Lourdes, very carirismatic young lady. And my cashier Deborah was very friendly and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 423 reviews

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