#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(908)684-4604

Rental Center

(908)684-4610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2045 State Route 57

Hackettstown, NJ 07840

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 421 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Great store! Very friendly personnel!!
Great store! Very friendly personnel!!
by
  • Verified Purchase
  • Recommended
People from appliances there are so good to us.
People from appliances there are so good to us.
by
  • Verified Purchase
  • Recommended
Mike from floring he is the best, he is so nice and so patient he answers all my question, I am ...
Mike from floring he is the best, he is so nice and so patient he answers all my question, I am so happy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees have been very helpful!
Employees have been very helpful!
by
  • Verified Purchase
  • Recommended
good store, plenty of items and well stocked
good store, plenty of items and well stocked
by
  • Verified Purchase
  • Recommended
The store is great. I recently had an incredible level of customer service when i purchased a yea...
The store is great. I recently had an incredible level of customer service when i purchased a year end lawnmower. Ryan went out of his way to bring in a flat bed cart, since i had my 4 year old daughter with me and provided a team lift to put it on the cart. Jennifer was incredible and friendly cashier. In past times at the location, Al C. was incredibly helpful as well going above and beyond. The Hackettstown store is excellent!!
by
  • Verified Purchase
  • Recommended
I just bought some big items; and they even came out to the car to make sure they would fit.
I just bought some big items; and they even came out to the car to make sure they would fit.
by
  • Verified Purchase
  • Recommended
Excellent customer service Joey you are the best, Very satisfied with your Kitchen design for us...
Excellent customer service Joey you are the best, Very satisfied with your Kitchen design for us. You were very kind and patient to attend all our requirements Thank you very much for everything Very pleasant to recommend you.
by
    • Recommended
    Cashier Ashley let my cart full of carefully selected oak trim get returned to stock. I specific...
    Cashier Ashley let my cart full of carefully selected oak trim get returned to stock. I specifically requested she let if sit and keep others away from it 15 feet away from her on a very quit night while I picked up some fasteners. It was all gone ten minutes later. Ashley was on her cell phone and chatting with other employees. She had no customers in line. Manager seemed not to care much when I located him.
    by
    • Verified Purchase
    1 found this review helpful
    The store is well organized and the employees are very friendly and helpful.
    The store is well organized and the employees are very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    All of the employees that I dealt with were helpful and courteous.
    All of the employees that I dealt with were helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    The employees are very attentive and helpful.
    The employees are very attentive and helpful.
    by
    • Verified Purchase
    • Recommended
    Store was clean and associates were friendly especially the paint department. Kudos to Jim O.
    Store was clean and associates were friendly especially the paint department. Kudos to Jim O.
    by
    • Verified Purchase
    • Recommended
    If you need a new kitchen or a great designer to help you design it, go to this store and ask for...
    If you need a new kitchen or a great designer to help you design it, go to this store and ask for Joey, he is the best and I decided not to go see any other place, bought his suggestions and design. Great service, great attention and no time pressure to go over all the possible details !!
    by
    • Verified Purchase
    • Recommended
    The store is always organized and clean. Employees have always been very helpful and friendly.
    The store is always organized and clean. Employees have always been very helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    The associates are always willing to go the extra steps to ensure that the customer gets what the...
    The associates are always willing to go the extra steps to ensure that the customer gets what they need and are satisfied with their shopping experience.
    by
    • Verified Purchase
    • Recommended
    Very clean store friendly staff
    Very clean store friendly staff
    by
    • Verified Purchase
    • Recommended
    This store is neat, not too crowded [I know, not good for your firm] and easy to maneuver. The p...
    This store is neat, not too crowded [I know, not good for your firm] and easy to maneuver. The personnel have always been helpful.
    by
    • Verified Purchase
    • Recommended
    Consistently friendly and helpful staff. Clean store. Easy to find everything.
    Consistently friendly and helpful staff. Clean store. Easy to find everything.
    by
    • Verified Purchase
    • Recommended
    best ever, will always come back with staff like yours. thank you so much for an enjoyable experi...
    best ever, will always come back with staff like yours. thank you so much for an enjoyable experience. Mary at the service desk was very helpful, and very courteous., as well as the others I mentioned in my survey.
    by
    • Verified Purchase
    • Recommended
    This store is kept clean and organized. The employees are nice and aim to please
    This store is kept clean and organized. The employees are nice and aim to please
    by
    • Verified Purchase
    • Recommended
    The folks in the garden center are extremely helpful.
    The folks in the garden center are extremely helpful.
    by
    • Verified Purchase
    • Recommended
    I love this store. The staff are very friendly and go out of their way to help. Unlike some oth...
    I love this store. The staff are very friendly and go out of their way to help. Unlike some other big box home centers, they take the time to walk you to the item you are looking for and don't just point in a general direction. The store is well organized and most things are easy to find. For the odd item that can't be located, there is always someone available to help.
    by
    • Verified Purchase
    • Recommended
    Store is well organized, and there is always help available to find things rather than wandering ...
    Store is well organized, and there is always help available to find things rather than wandering around lost and wasting time. I've heard that other locations do not have the same level of friendly assistance; I go to this store because I know the associates are friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Excellent experience! shop at this store often for the materials and tools I need!!
    Excellent experience! shop at this store often for the materials and tools I need!!
    by
    • Verified Purchase
    • Recommended
    Excellent customer service!!
    Excellent customer service!!
    by
    • Verified Purchase
    • Recommended
    A wonderful store. Someone was immediately available to assist us as soon as we walked into the ...
    A wonderful store. Someone was immediately available to assist us as soon as we walked into the store to look at flooring for our kitchen. We mentioned that we were re-doing it completely and had already spoken to another company who we would probably use to do the rest. Our floor salesperson suggested that we speak with their kitchen designer. After setting up an appointment to get our floor measured, he took us over to Joey, the designer, and he spent about 2 hours going over various things with us. We then set up another appointment with him to have another person come out to measure for cabinets, backsplash, granite, etc., and then he will do a final design based on what we want.
    by
    • Verified Purchase
    • Recommended
    Great customer service. Associates always available to help.
    Great customer service. Associates always available to help.
    by
    • Verified Purchase
    • Recommended
    This store is amazing. Super friendly and helpful staff. If you're a woman do not fear going in f...
    This store is amazing. Super friendly and helpful staff. If you're a woman do not fear going in for anything. Someone will always help you.
    by
    • Verified Purchase
    • Recommended
    Awesome store with the most friendly, helphful staff.
    Awesome store with the most friendly, helphful staff.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 421 reviews

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