#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(785)624-6212

Rental Center

Store Hours

Mon-Sat:
7:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1310 East 41st Street

Hays, KS 67601

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 474 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Friendly staff, clean and organized store.
Friendly staff, clean and organized store.
by
  • Verified Purchase
  • Recommended
We have totally renivated our home and Home Depot was our go to for everthing. Friendly staff an...
We have totally renivated our home and Home Depot was our go to for everthing. Friendly staff and their service is top notch!
by
  • Verified Purchase
  • Recommended
This Home Depot store is the BEST! We have shopped here for years and can say we have never had ...
This Home Depot store is the BEST! We have shopped here for years and can say we have never had a bad experience. The employees are great - always helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
We shopped this weekend and found plenty of help in all areas we shopped! Wow, what a wonderful ...
We shopped this weekend and found plenty of help in all areas we shopped! Wow, what a wonderful experience to have this kind of Customer Service, didn't feel like I was in a Big Box Store, but rather in a Locally Owned Business that provided Outstanding Customer Service. I love good Customer Service - and Home Depot in Hays, Kansas provided Great Customer Service today. Good for you guys - will see you all soon!!!!
by
  • Verified Purchase
  • Recommended
Always friendly employees
The employees are always super friendly the store is always easy to shop at and the products they sell are always reasonably priced
by
    In the middle of helping me, Nick left me and my three children to go help someone else for 20 mi...
    In the middle of helping me, Nick left me and my three children to go help someone else for 20 minutes. It took 1.5 hours to accomplish something that should have normally taken 30 minutes.
    by
    • Verified Purchase
    The employees, Amanda and Dakota were very helpful in finding what I was looking for.
    The employees, Amanda and Dakota were very helpful in finding what I was looking for.
    by
    • Verified Purchase
    • Recommended
    The young man who worked in the garden center was very helpful.
    The young man who worked in the garden center was very helpful.
    by
    • Verified Purchase
    • Recommended
    Great service, great experience
    Great service, great experience
    by
    • Verified Purchase
    • Recommended
    Fourth of July garden special
    Fourth of July garden specialI stocked up with some beautiful plants at our local Home Depot garden center today I thought twice as much as I wanted but paid half as much as I expected so thank you for a great selection and Shane was awesome to help me to my car
    by
      Pleasant store, very friendly employees!
      Pleasant store, very friendly employees!
      by
      • Verified Purchase
      • Recommended
      Very clean with very helpful staff.
      Very clean with very helpful staff.
      by
      • Verified Purchase
      • Recommended
      I had to purchase a Washer/Dryer combo for my dad in Hays. I live in Pennsylvania and had to do ...
      I had to purchase a Washer/Dryer combo for my dad in Hays. I live in Pennsylvania and had to do everything by phone. I spoke with Kirby Wechsler and what a terrific experience it was from start to finish! He was extremely knowledgeable, helpful and polite, not to mention the fact that he went above and beyond to assist me with my long distance purchase!
      by
      • Verified Purchase
      • Recommended
      Excellent service
      I have health issues that prevent me from walking distance and I called ahead and they had my items at the customer service desk for me. Always friendly and helpful at this store.
      by
        • Recommended
        1 found this review helpful
        Employees went out of their way to ask if I needed assistance.
        Employees went out of their way to ask if I needed assistance.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        People in the counter top division are very knowlegable and helpful.
        People in the counter top division are very knowlegable and helpful.
        by
        • Verified Purchase
        • Recommended
        I was shopping for zero turn mower, the store manager introduced himself and offered assistance, ...
        I was shopping for zero turn mower, the store manager introduced himself and offered assistance, he answered several questions that I had, and informed me of special financing available as well as an upcoming rebate on the mower I was interested in. I had previously been to two of the other local implement dealers shopping mowers and did not get the customer service that I received at Home Depot, for that reason alone I returned to by a mower from Home Depot. Thanks for taking the time to help me make a decision on which mower to purchase and informing me about special financing and rebates.
        by
        • Verified Purchase
        • Recommended
        The associates were all extremely friendly and helpful!! I have never got anything but great ser...
        The associates were all extremely friendly and helpful!! I have never got anything but great service at this store!!! Keep it up and continue to be an example for other stores to follow!!
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Great store
        Very friendly, helpful and knowledgable of products. Excellent customer service.
        by
          • Recommended
          1 found this review helpful
          Very clean, customer friendly store.
          Very clean, customer friendly store.
          by
          • Verified Purchase
          • Recommended
          They helped me in fair time. But when I went to get the dishwasher, the salesman went to dinner a...
          They helped me in fair time. But when I went to get the dishwasher, the salesman went to dinner and It took 30 min. to get it.
          by
          • Verified Purchase
          • Recommended
          Clean store and the employees were very helpful.
          Clean store and the employees were very helpful.
          by
          • Verified Purchase
          • Recommended
          The employees were helpful. They went out of their way to answer questions!
          The employees were helpful. They went out of their way to answer questions!
          by
          • Verified Purchase
          • Recommended
          Great store
          Store is always clean and stocked.Associates are always super helpful and friendly throughout the store.
          by
            • Recommended
            Great and helpful employees! As a regular, I like the ability to go in and know many of the empl...
            Great and helpful employees! As a regular, I like the ability to go in and know many of the employees and develop professional customer/employee conversations, yet be recognized as a friend. Employees do everything they can to help! I only have one issue (not just with this store, but with all of Home Depot.), home Depot desperately needs to bring back their professional program of having a licensed Plumber, HVAC, and electrician to their stores. The former service alone is the reason behind us buying big ticket items from Home Depot. So now, we have opted to go to specialty stores instead.
            by
            • Verified Purchase
            • Recommended
            Doors locked pulled them open anyway
            Kirby set me up with a card so I could get the mower held for me rather take a chance of someone getting it before I got back the Taxas kid I really enjoyed talking hog hunting with and no one was miffed that it was closing time and I pulled doors open
            by
              • Recommended
              This is the nicest Home Depot store I have ever been in. Fast friendly service from people that r...
              This is the nicest Home Depot store I have ever been in. Fast friendly service from people that really care.
              by
              • Verified Purchase
              • Recommended
              I've corresponded with and met with Audrey in kitchen design several times while making decisions...
              I've corresponded with and met with Audrey in kitchen design several times while making decisions for my kitchen remodel. Audrey designed the layout, communicated with my contractor, and provided personal service for several hours each time I came to the store. It's taken us a long time to save up for this remodel and I wanted to make the right choices when spending the funds. Audrey seemed to understand this and was willing to adjust the order several times to fit my budget. She is quite talented, personable and very patient!
              by
              • Verified Purchase
              • Recommended
              products were easy to find.
              products were easy to find.
              by
              • Verified Purchase
              • Recommended
              Excellent store
              Excellent store with a great staff. Always eager to help
              by
                • Recommended
                Showing 1-30 of 474 reviews

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