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Showing 1-30 of 476 reviews
Aug 1, 2015
I was impressed with the friendliness of the store associates. They were very helpful. Thanks
Everything was clean and in place. It was a nice experience.
by
DIY
Recommended
Aug 1, 2015
Great Customer Service!
I walked in needing river rock. Kacey loaded all of the rock by herself and also loaded it in to my truck. I had been dreading that visit but she made it easy!
by
Recommended
Jul 28, 2015
Lots of door lock sets , found one t6hat worked.
Looking for a new lockset, Wife had a special type in mind and we finally found one that suited her.
by
DIY
Recommended
Jul 27, 2015
awesome help
Your store associate was very helpful in our whole process when selecting material for our bathroom remodel. Very knowledgable and went above and beyond to make our experience quick and easy. Kristen answered our questions and checked to make sure what we needed was in stock or if not could be ordered. Loved working with her.
by
Recommended
Jul 23, 2015
Outstanding customer service!
My return was processed promptly and correctly by Kasey and then she helped me find a perfect replacement product. Kasey is friendly, smiling, and helpful! the best!!
by
Recommended
Jul 23, 2015
The store generally seems well supplied. Some of the construction lumber items are often bowed or crooked.
The store seem generally well stocked. I live 70 miles away from the nearest store so I normally call ahead of time or I go online to ensure the items I need are in stock.
by
DIY
Recommended
Jul 17, 2015
Satisfied with store experience
Flooring department was very helpful in helping us choose our carpeting as we took quite a bit of their time before we made our decision
by
DIY
Recommended
Jul 17, 2015
Great
I love the products that Home Depot offers. They have a good selection.
by
DIY
Recommended
Jul 16, 2015
Store Experience
Associates were eager to help and all had a smile on there face, a few of them even remembering my name a month later. In this day and age thats means alot.
by
DIY
Recommended
Jul 8, 2015
Friendly Staff
The staff is friendly and professional. I didn't feel pressured to buy anything which is nice!
by
Jul 7, 2015
Garden Care
Needed fertilizer spikes for my trees and I was able to find a nice selection in the huge garden center.
by
Recommended
Jul 6, 2015
paint shopper
I needed paint, I was in and out, and the associated prepared the paint to my code I had save on my phone in a flash. He was very efficient.
by
Recommended
Jul 6, 2015
DIYer
Items are easy to find, store is pretty clean, and associates are always asking if you need assistance, very friendly.
by
DIY
Recommended
Jul 3, 2015
Good experience except for the 9.5% sales tax
I purchased carpet and vinyl window blinds. The sales associate was knowledgeable and helpful in answering my questions regarding both purchases.
by
DIY
Recommended
Jul 2, 2015
Hays store
The sales associate was great. I had talked to him a few weeks ago and we knew we wanted to do business with him. We called him to place our order and he was very helpful.
by
Recommended
Jul 1, 2015
Very Satisfied
Very helpful and friendly. I would recommend this store to anyone.
by
DIY
Recommended
Jul 1, 2015
HELPFUL help
Experienced, helpful staff! Well marked departments.
by
DIY
Recommended
Jun 27, 2015
Received great help and advice.
The staff that helped me were kind and very considerate.
by
Recommended
Jun 25, 2015
Associate has excellent customers service
Home depot has a valuable store employee Kasey. She always has a positive attitude and illustrates how a store associate should treat customers. If all the stores I visit had a Kasey I would be very happy because not all associates demonstrate the customer service skills like her. The store was very clean, the guy that loads was extremely helpful and I had a great experience at the Home Depot.
by
Recommended
Jun 21, 2015
Great store experience!
Going to our local Home Depot is always a pleasant experience! The store is always neat and clean and so are the employees. Employees are always willing to help and they always make sure you are taken care of. Our Home Depot has amazing customer service which is huge for me! Thanks for always making my store shopping experience a great one every time!!
by
Recommended
Jun 13, 2015
Store experience
Overall always better to visit during the morning hours to receive most associate assistance.
by
DIY
Recommended
Jun 10, 2015
Excellent!
Everything in the store was easy to find. Very good!
by
DIY
Recommended
Jun 10, 2015
Great Customer Service!
I had purchased an item at Home Depot in another city and state. The item did not work when I got it home. The manufacturer phone number was not valid. I called the Hays Home Depot and they told me I could bring it back to them for refund or exchange within 60 days. I did so and they honored my return. Thanks very much. It could have been headache but was not.
by
DIY
Recommended
Jun 10, 2015
Great customer service!
Had the grill we wanted, had assembled but took part of it apart so it would fit in our vehicle. The lawn and garden staff was wonderful, everyone is always so nice and helpful when we visit, keeps us coming back. We drive over 60 miles just to go to this store.
by
Pro
Recommended
Jun 6, 2015
Good Experience
I was able to find exactly what I needed very quickly. I enjoy being able to find what I need when I need it and to have help locating items when needed.
by
DIY
Recommended
Jun 1, 2015
Great store associate
Pete Rholeder was very knowledgably & friendly. I asked many questions regarding the correct type of lights I have and what I was looking for. Pete helped me choose the correct light fixture and bulbs to go with them.
by
Recommended
May 31, 2015
SALES ASSOCIATE DALE D. WAS VERY HELPFUL AND PROFESSIONAL
Purchased many items and received personal assistance in finding the correct aisle and helpful information about another project I am doing in the near future.
by
DIY
Recommended
May 30, 2015
Super store!!!
Very helpful and friendly staff in most dept. We have purchased tile, carpet, laminate, doors, hardware, outdoor landscaping, etc. the whole process from ordering to installation went amazingly smooth!!!
by
DIY
Recommended
May 28, 2015
Great Store
Great customer service! All the products you need for building, remodeling, decorating, and gardening too!
by
DIY
Recommended
May 25, 2015
Great experiance
The store was well organized and easy to find all products. All associates were very helpful and quick to help find everything i needed.