#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(785)624-6212

Rental Center

Store Hours

Mon-Sat:
7:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1310 East 41st Street

Hays, KS 67601

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 476 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (476)
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Showing 1-30 of 476 reviews
I was impressed with the friendliness of the store associates. They were very helpful. Thanks
Everything was clean and in place. It was a nice experience.
by
  • DIY
  • Recommended
Great Customer Service!
I walked in needing river rock. Kacey loaded all of the rock by herself and also loaded it in to my truck. I had been dreading that visit but she made it easy!
by
    • Recommended
    Lots of door lock sets , found one t6hat worked.
    Looking for a new lockset, Wife had a special type in mind and we finally found one that suited her.
    by
    • DIY
    • Recommended
    awesome help
    Your store associate was very helpful in our whole process when selecting material for our bathroom remodel. Very knowledgable and went above and beyond to make our experience quick and easy. Kristen answered our questions and checked to make sure what we needed was in stock or if not could be ordered. Loved working with her.
    by
      • Recommended
      Outstanding customer service!
      My return was processed promptly and correctly by Kasey and then she helped me find a perfect replacement product. Kasey is friendly, smiling, and helpful! the best!!
      by
        • Recommended
        The store generally seems well supplied. Some of the construction lumber items are often bowed or crooked.
        The store seem generally well stocked. I live 70 miles away from the nearest store so I normally call ahead of time or I go online to ensure the items I need are in stock.
        by
        • DIY
        • Recommended
        Satisfied with store experience
        Flooring department was very helpful in helping us choose our carpeting as we took quite a bit of their time before we made our decision
        by
        • DIY
        • Recommended
        Great
        I love the products that Home Depot offers. They have a good selection.
        by
        • DIY
        • Recommended
        Store Experience
        Associates were eager to help and all had a smile on there face, a few of them even remembering my name a month later. In this day and age thats means alot.
        by
        • DIY
        • Recommended
        Friendly Staff
        The staff is friendly and professional. I didn't feel pressured to buy anything which is nice!
        by
          Garden Care
          Needed fertilizer spikes for my trees and I was able to find a nice selection in the huge garden center.
          by
            • Recommended
            paint shopper
            I needed paint, I was in and out, and the associated prepared the paint to my code I had save on my phone in a flash. He was very efficient.
            by
              • Recommended
              DIYer
              Items are easy to find, store is pretty clean, and associates are always asking if you need assistance, very friendly.
              by
              • DIY
              • Recommended
              Good experience except for the 9.5% sales tax
              I purchased carpet and vinyl window blinds. The sales associate was knowledgeable and helpful in answering my questions regarding both purchases.
              by
              • DIY
              • Recommended
              Hays store
              The sales associate was great. I had talked to him a few weeks ago and we knew we wanted to do business with him. We called him to place our order and he was very helpful.
              by
                • Recommended
                Very Satisfied
                Very helpful and friendly. I would recommend this store to anyone.
                by
                • DIY
                • Recommended
                HELPFUL help
                Experienced, helpful staff! Well marked departments.
                by
                • DIY
                • Recommended
                Received great help and advice.
                The staff that helped me were kind and very considerate.
                by
                  • Recommended
                  Associate has excellent customers service
                  Home depot has a valuable store employee Kasey. She always has a positive attitude and illustrates how a store associate should treat customers. If all the stores I visit had a Kasey I would be very happy because not all associates demonstrate the customer service skills like her. The store was very clean, the guy that loads was extremely helpful and I had a great experience at the Home Depot.
                  by
                    • Recommended
                    Great store experience!
                    Going to our local Home Depot is always a pleasant experience! The store is always neat and clean and so are the employees. Employees are always willing to help and they always make sure you are taken care of. Our Home Depot has amazing customer service which is huge for me! Thanks for always making my store shopping experience a great one every time!!
                    by
                      • Recommended
                      Store experience
                      Overall always better to visit during the morning hours to receive most associate assistance.
                      by
                      • DIY
                      • Recommended
                      Excellent!
                      Everything in the store was easy to find. Very good!
                      by
                      • DIY
                      • Recommended
                      Great Customer Service!
                      I had purchased an item at Home Depot in another city and state. The item did not work when I got it home. The manufacturer phone number was not valid. I called the Hays Home Depot and they told me I could bring it back to them for refund or exchange within 60 days. I did so and they honored my return. Thanks very much. It could have been headache but was not.
                      by
                      • DIY
                      • Recommended
                      Great customer service!
                      Had the grill we wanted, had assembled but took part of it apart so it would fit in our vehicle. The lawn and garden staff was wonderful, everyone is always so nice and helpful when we visit, keeps us coming back. We drive over 60 miles just to go to this store.
                      by
                      • Pro
                      • Recommended
                      Good Experience
                      I was able to find exactly what I needed very quickly. I enjoy being able to find what I need when I need it and to have help locating items when needed.
                      by
                      • DIY
                      • Recommended
                      Great store associate
                      Pete Rholeder was very knowledgably & friendly. I asked many questions regarding the correct type of lights I have and what I was looking for. Pete helped me choose the correct light fixture and bulbs to go with them.
                      by
                        • Recommended
                        SALES ASSOCIATE DALE D. WAS VERY HELPFUL AND PROFESSIONAL
                        Purchased many items and received personal assistance in finding the correct aisle and helpful information about another project I am doing in the near future.
                        by
                        • DIY
                        • Recommended
                        Super store!!!
                        Very helpful and friendly staff in most dept. We have purchased tile, carpet, laminate, doors, hardware, outdoor landscaping, etc. the whole process from ordering to installation went amazingly smooth!!!
                        by
                        • DIY
                        • Recommended
                        Great Store
                        Great customer service! All the products you need for building, remodeling, decorating, and gardening too!
                        by
                        • DIY
                        • Recommended
                        Great experiance
                        The store was well organized and easy to find all products. All associates were very helpful and quick to help find everything i needed.
                        by
                          • Recommended
                          Showing 1-30 of 476 reviews

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