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Filter Reviews By:Rating, Profile, Gender, Age (291)
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Showing 1-30 of 291 reviews
Jun 12, 2024
Excellent customer service
If you need of friendly garden service. Ask for cass. She had great customer service.
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Recommended
Jul 6, 2024
Great Customer Service
I usually avoid shopping in-store at Home Depot locations in our area due to the lack of staff assistance, which is why I typically opt to shop online. However, my recent visit on Friday completely changed my perspective. Renee, DC, & Hillary completely exceeded my expectations by providing exceptional service and going the extra mile to help me find exactly what I needed. This level of dedication and customer care is rare at Home Depot, and they truly deserve recognition for their unwavering commitment to customer service. Kudos to Renee, DC, & Hillary for being shining stars at Home Depot! Great job guys, you all are truly NAILED IT!
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Recommended
Jun 21, 2024
Hot Water Heater
I had to return a Rheem hot water heater because I purchased the wrong size. I was assisted by Sharde'/Shade' who was very efficient in helping me exchange the item for the correct one. She even found one that I wasn't able to see online for a better price. The entire process was very quick
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Recommended
May 7, 2024
Great customer service
The Manager named DC was very approachable, pleasant, and knowledgeable. He offered invaluable information that helped me with my home garden project. I would definitely recommend this location due to the friendly customer service.
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Recommended
Apr 30, 2024
One great store!
The employees are incredible and the store is very well kept.
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Recommended
Apr 9, 2024
Terrible cashier Latoya
She call security on me because I told her she was charging me wrong,
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Feb 10, 2024
Great Customer Service!!!
Wasn't sure I would find what I needed...I went to another location and they didn't have what I needed. Decided to give the Hillcroft location & shot & boy did they come thru. They had several available, Edwin & Hague teamed out to pull my items, Rodolfo on point with a speedy checkout. In, out & loaded in less than 15 minutes. 5 star service indeed!!! Thanks guys
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Recommended
Feb 10, 2024
Great Employee -Jesse
Bought plywood, Jesse helped me measured boards for under my sink...picked the correct size made one cut..they fit perfect under my sink cabinet in kitchen. He actually saved me from calling a contractor. .Thank you Jesse
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Recommended
Feb 1, 2024
Personable service
There were two gentlemen who provided me with exceptional, and personable service that made me feel valued as a customer. Their names were DC and Jeffery. I was in a crunch to have my rental property to pass inspection and they helped me locate all the items on my list that I had no clue where to begin to look for. A million thanks to these two gentlemen for making my life easier during a time where I could have easily become overwhelmed.
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Recommended
Feb 1, 2024
Great Customer service
The customer service at this Home Depot has been great! Help is literally around every corner! Which definitely makes it easier to find what i need to take care of the projects I'm doing. Without having to search and search.
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Recommended
Jan 29, 2024
GREAT CUSTOMER SERVICE
MS RENEE IS A GREAT PERSON. SHE WAS VERY HELPFUL AND MADE MY SITUATION MUCH BETTER.
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Recommended
Jan 26, 2024
Good Customer Service
Latoya was excellent
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Jan 19, 2024
Great customer service.
I came in this morning, even though it looked a little understaffed. The self checkout lady was fast and Friendly. Her apron said Spring.
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Recommended
Jan 14, 2024
Home depot is the best home place to go to
I went to Home Depot and there was peace and quiet I did not have any problems the place was extremely clean too
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Dec 13, 2023
The cashier
This cashier always has a smile on her face and makes me feel special need more cashiers her. She has Long blonde hair, and always in a good mood
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Recommended
Nov 15, 2023
Customer service at Home Depot
Hillcroft Home Depot has great customer service especially the cashier name Spring. She gives exceptional service as well as making the experience here worth it
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Recommended
Nov 14, 2023
Best Houston location
Nikki and Janice are the best 👌!
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Recommended
Nov 10, 2023
Customer Service
I only shop at Home Depot because of the convenience of finding product I need as a contractor.
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Oct 2, 2023
Customer service
My grandmother and I made a purchase today. Vicky and Terrence were wonderful and helped us tremendously!!!
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Recommended
Oct 2, 2023
Right on time.
I bought 2 chairs in a bag. Can use them at tailgating.
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Recommended
Oct 1, 2023
Great store!
Wonderful store, I feel like other sorrounding hardware stores should do more to try to keep up with this store. All the employees are wonderfull and seem to be highly educated, and as well as every time I visit the store is clean- which I really like.
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Recommended
Sep 8, 2023
The cashiers customer service
I just wanna note about the cashier. I usually do some self check out and today the cashier that helped me was spring. She is extremely friendly and always has a smile on her face. We need more people out there like her that enjoys her job as much as she does.
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Recommended
Aug 25, 2023
Everything is as per expected.
Everything is as per expected.
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Recommended
Aug 17, 2023
This Home Depot Saved me Money and Help me with my Home Repairs
I purchased $1800.00 of merchandise in 3 days and it was awesome ! Very helpful people
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Recommended
Jul 29, 2023
Great customer support!
This location has the best customer service out of all the Home Depot’s I shop. Fredrick and Alisha are top notch! They knew the system so time was not wasted looking for product. But more importantly Fredrick was great over the phone. It is so nice to see people enjoy their work! It makes it an enjoyable experience for everyone
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Recommended
Jul 3, 2023
Awesome Customer Service
The customer service is awesome at this Home Depot location.
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Recommended
Jun 20, 2023
Deplorable Experience at Home Depot
We purchased and paid for delivery of a Gazebo to be delivered. On the day of delivery, received a text, not a call that our delivery date had been rescheduled and item delivered to another store. WE Didn't pay for deliver to another store; we paid for home delivery! In speaking with store management and beyond, the mgt team seems even more complacent and swaying the sale.
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Jun 16, 2023
Insane Mgr
I needed to exchange one bulb from a set of four (three has been previously installed) and the manager told me I had to go home, remove the other three and bring all four in. Duh!!! Such levels of incompetence are rare.
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DIY
Jun 4, 2023
Mika provided excellent customer service.
Mika in home and garden provided excellent customer service.
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Recommended
May 18, 2023
Best Home Shopping Store Ever!
I needed some repairs and HD helped me to get the materials I needed at a great price that they spread out for me to pay overtime so I don't feel paying my bill.