Reviews for Homer Township #1989

I purchased a new washer and dryer and Jeff at the Homer Glen store was very helpful, explained the differences, and was great to work with.

I needed 6xE12 light bulbs. I was directed to the right spot. More importantly the sales rep followed up and helped me search for the right light bulbs using his phone. Mission Accomplished

Everyone at the store went out of their way to help me find what I needed. They were so friendly.

I have been a Home Depot customer for years in this specific location and i always experience outstanding services from the staff. However, my recent visit yesterday tops it all and elevated my trust and confidence of the staff to another level in terms of professionalism and patience. My utmost gratitude to ANTHONY (Associate from the Flooring section) who went above and beyond of his call of duty to assist me to secure an extended interest free promotion as well as on the spot discounts on deliveries. Inspite of him being on HD for only 5 months, he exemplified unequalled competence and patience on his job. And he seems very happy on what he`s doing, very productive and result oriented. I will include him in my prayers that he will end up in management level. Special mention as well to Evan, Rebecca and Jamie for their assistance.

There are no working employees in this store.

I looked up the product online, was given the location in the store where it was. Went in, found it, then checked out. Easy shopping experience. I will make sure to look up products that I need to purchase online again.

Our sales person, Kelly, was extremely knowledgeable of the products and services and highly efficient with the check out process.

The teen agers that actually run the store have no idea where the parts or the stock can be found. They are so very pleasant but have no clue where things are. I know this store better than the teen age people who work here. I still shop here because the only other choice is farther away.

The most terrible service ever. The blinds (for 20+ windows) was placed in July. I paid for the professional measurement and installation. Several parts were missing, some had a wrong measurement. They had to re-take measurements 3 times and 3 times order new parts. Finally, all blinds were installed on 12/20/24. Almost a half a year after the order was placed....

I have to have an employee come and unlock the tools I wish to purchase, total inconvenience!!!

Kelly was super helpful.

Very friendly and helpful even in Black Friday!! Lighting, appliances and checkout!!

Sales associate scanned the product and took us to the service desk to see if delivery was included. Service desk associate determined that delivery was free and we closed the deal with delivery scheduled for the next day. Sale price with excellent sales associate support. Great customer support.

Always a pleasure to go to this home Depot because people are so helpful. Check out is fast

All of the purchases I’ve made since I started goingto Home Depot have been A-1 And the tools were fantastic 👍👍👍👍👍 Five thumbs⬆️

Staff is hit or miss with being helpful. The majority of the workers are angry and appear they’re unhappy to work at HD or maybe just the Homer Glen store. Lumber quality is horrific and can’t even be used for fire wood. Shame on HD for selling such garbage lumber. It’ll take you a month of Sundays to find a few decent, not good, but decent pieces. Not worth my time, effort ir money.

Almost 2 months ago, we have ordered a professional measurement service for our house. Our order was messed up, and we were missing 4 blinds. I spoke with someone called KEN who advised me to call him as soon I received the second part of my order. I left 3 messages for him....no response at all. YOUR SERVICE SUCKS BIG TIME!!!

Steve in appliances helped my husband and I. He was very nice and friendly. He was very knowledgeable and helpful! We bought a washer/dryer unit and dishwasher. I would go to Home Depot in Homer Glen, IL 😀

Two salespeople knew their merchandise and gave clear, detailed descriptions and explanations of products and what to expect upon delivery of products.

Service has become wretched at Home Depot. No one is hardly around, and if they see you, the employees seem to ignore you, act busy or just walk away. When I asked for help - I didn't even get it. The only person who offered to assist WAS ANOTHER CUSTOMER!

HIMER GLEN location is terrible. Never anyone available gor assistance on the floor and itcm literally takes 15 to 20 minutes to get help after service desk calls for someone

I was at the Homer Glen HD store last night in the midst of terrible storms. My sump pump (and backup system) had failed and water was threatening my expensively finished basement. Your employee, Chet in Plumbing, went above the call of duty to deliver amazing customer service in the midst of a terrible storm situation where we were being evacuated to the safe area in the store. Please give him all the kudos for superlative service and my thanks for a job very well done, in very trying circumstances.

I always try to shop at the Homer Glen store. It’s always organized, clean & well kept. The store personnel are always very helpful,

Ordered some remodeling items and got great service and explanations on product features. Answered all my questions and was very patient. Much in stock and a good variety to choose from .

Thank you for assisting me in my purchase today. Renee was flawless and so nice beginning to end. I appreciate it!

Great Customer service. Assistance with product search and self-checkout

I recently returned an item that I had purchased and Cheryl made my experience painless and very satisfying.

Eirhan at the help desk was a big help in finding what i needed

I couldn’t be happier with the stores cleaning this and the customer service had a wonderful experience very well organized very clean and everybody was very kind and helpful. I’ll definitely be back.

I absolutely love this home depot