#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)493-7401

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2600 S Hurstbourne Pkwy

Louisville, KY 40220

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 577 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (577)
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Showing 1-30 of 577 reviews
The people there are unfailingly polite and helpful. Home Depot workers always walk me to the pro...
The people there are unfailingly polite and helpful. Home Depot workers always walk me to the product I need and try to help me problem solve home repair issues. The store is always clean and well-stocked. Great store!
by
  • Verified Purchase
  • Recommended
This store is consistently friendly -courteous to the customer and the employees go out of their...
This store is consistently friendly -courteous to the customer and the employees go out of their way to make you feel special. I t is a joy to give them our hard earned money for top notch service and quality merchandice
by
  • Verified Purchase
  • Recommended
I think I go to Home Depot more than I do the grocery! I know I enjoy it more. Ha! Sometimes I j...
I think I go to Home Depot more than I do the grocery! I know I enjoy it more. Ha! Sometimes I just go in to browse. Love my HOME DEPOT!
by
  • Verified Purchase
  • Recommended
Paint dept
Male employee was very helpful and patient. Answered my question and gave great suggestions too.
by
    • Recommended
    Just a comment
    Paula was very nice. Good experience At this store.
    by
      • Recommended
      Cassandra Pinkard was the associate at this store in the door department and she was WONDERFUL!! ...
      Cassandra Pinkard was the associate at this store in the door department and she was WONDERFUL!! She made sure the door had all items that wouldmake it a great door for us!!
      by
      • Verified Purchase
      • Recommended
      friendly staff and the garden area was well stocked when I was there
      friendly staff and the garden area was well stocked when I was there
      by
      • Verified Purchase
      • Recommended
      The associates at the Customer Service department are ALWAYS looking out for Home Depot customers...
      The associates at the Customer Service department are ALWAYS looking out for Home Depot customers. And the sales associates are always friendly. It is also nice not to have to track down sales people - they are easily found and very knowledgeable.
      by
      • Verified Purchase
      • Recommended
      Everyone of my Home Depot visits since becoming a homeowner since 2015 has been extremely pleasan...
      Everyone of my Home Depot visits since becoming a homeowner since 2015 has been extremely pleasant, helpful and economically favorable. My recent visit to their garden center was outstanding...I was assisted by the associate named Bob, he could not have been more helpful. Thanks to Bob and my cashier Kathryn for making this HD visit positive and pleasant.
      by
      • Verified Purchase
      • Recommended
      Always the go to place when you need to build or fix something.
      Always the go to place when you need to build or fix something.
      by
      • Verified Purchase
      • Recommended
      Was pleasantly surprised when I walked in the store and saw the large hanging signs highlighting ...
      Was pleasantly surprised when I walked in the store and saw the large hanging signs highlighting the store sections! I'm sure this was a large investment - and one well worth it! Clean location; easily found departments; super friendly and helpful associates
      by
      • Verified Purchase
      • Recommended
      Jason did a great job in the building materials area. He greeted me, asked to help, offered good ...
      Jason did a great job in the building materials area. He greeted me, asked to help, offered good advice, recommended additional needed items, and was very personable. I was looking for materials for a raised vegetable garden and he did a good job!
      by
      • Verified Purchase
      • Recommended
      Great employees
      We were all around the store and all employees were great!
      by
        • Recommended
        The store was very clean with many employees. Product was easy to find and well placed. Only do...
        The store was very clean with many employees. Product was easy to find and well placed. Only downside is that I wished one of the employees asked if we needed help. Our overall experience was good and will return to this location.
        by
        • Verified Purchase
        • Recommended
        Love this store!
        Love this store!
        by
        • Verified Purchase
        • Recommended
        Staff are not friendly or helpful.
        Staff are not friendly or helpful.
        by
        • Verified Purchase
        Everyone is so friendly and helpful.
        Everyone is so friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        I shop at this store 4 or 5 times a week and enjoy the friendly employees and available products.
        I shop at this store 4 or 5 times a week and enjoy the friendly employees and available products.
        by
        • Verified Purchase
        • Recommended
        I have been shopping at this store for years. There is always someone there to offer a helping h...
        I have been shopping at this store for years. There is always someone there to offer a helping hand. You have good prices on your products and a big selection. I have a Home Depot credit card and I like that I can get financing with no interest for a short period. I am hoping I win so I can build a fence for my 75lb dog. We have to tether him to a cord so he doesn't run away. We already got an estimate from Home Depot and it was 4300.00. We just remodeled the kitchen and bathrooms so we can't afford a fence right now. We did buy all of our products from you. Thanks for everything
        by
        • Verified Purchase
        • Recommended
        Much better than Lowes, folks are very friendly and the restrooms are very clean.
        Much better than Lowes, folks are very friendly and the restrooms are very clean.
        by
        • Verified Purchase
        • Recommended
        THE ASSOCIATES WERE VERY HELPFUL AND FRIENDLY. I ALMOST ALWAYS SHOP AT THIS STORE.
        THE ASSOCIATES WERE VERY HELPFUL AND FRIENDLY. I ALMOST ALWAYS SHOP AT THIS STORE.
        by
        • Verified Purchase
        • Recommended
        Seem to be a lot of staff around the check out doing ???? One employee w/curly hair w/ red ti...
        Seem to be a lot of staff around the check out doing ???? One employee w/curly hair w/ red tint was noisyly assisting(?) a young girl who seemed to be in training. Such bluster and bravado!
        by
        • Verified Purchase
        • Recommended
        The store is well stocked and prices easy to locate. Everyone is friendly and easy to locate to a...
        The store is well stocked and prices easy to locate. Everyone is friendly and easy to locate to ask questions of. Always fun to shop
        by
        • Verified Purchase
        • Recommended
        All employees were friendly and helpful.
        All employees were friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        I have always had great experiences at this store, but tonight I had 3 employees go above and bey...
        I have always had great experiences at this store, but tonight I had 3 employees go above and beyond to locate a misplaced out of season item that had been stored for the summer. I was very impressed in their commitment to customer satisfaction.
        by
        • Verified Purchase
        • Recommended
        The store has plenty of friendly people that want to help.
        The store has plenty of friendly people that want to help.
        by
        • Verified Purchase
        • Recommended
        good
        good
        by
        • Verified Purchase
        • Recommended
        I usually go to this company's competitor for most things, but T.H.D. does CONSISTENTLY have bett...
        I usually go to this company's competitor for most things, but T.H.D. does CONSISTENTLY have better lumber. However, this store visit was an improvement. It looks like the company may be trying to fix a few areas (dim lighting, lack of "aisle experts"/employees, generally less friendly) OR it's just this particular store?? In any case, I was able to find a couple random items in hardware with a friendly, competent associate, get a board cut with VERY little wait, and a nice, quick check-out. I'd recommend this store and will probably find myself there again, soon!!
        by
        • Verified Purchase
        • Recommended
        Great store with a lot of friendly people who are willing to help.
        Great store with a lot of friendly people who are willing to help.
        by
        • Verified Purchase
        • Recommended
        staffing in the carpet and flooring section is not there. I waited for 10 minutes and no one sho...
        staffing in the carpet and flooring section is not there. I waited for 10 minutes and no one showed up to help me.
        by
        • Verified Purchase
        Showing 1-30 of 577 reviews

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