#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)383-4400

Rental Center

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12700 Sw 88th St

Miami, FL 33186

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 427 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (427)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 427 reviews
Cashier Juan
Juan the best cashier in the store. He just give me a great costumer service I've EVER EVER had. Willing to be patient, help and be very polite taking the time to solve and find whatever needed.
by
    Very nice store with great features.
    Cashier Juan provided a great customer service, He kindly helped me finding everything that I needed, He politely showed me the good Home Depot service values.
    by
      • Recommended
      Thank
      I wanna give thanks to employed Angel to west Kendall store because he help me to find my item
      by
        Best Home Depot in Miami
        Best Home Depot in Miami and the best and most helpful employees
        by
          • Recommended
          LOVE HOME DEPOT
          I shop at Home Depot almost every week and lately I was feeling that there was a lack of caring about the customers; until today, that I found an employee whose name is Alicia who really cared about assisting us. Thank you Alicia.
          by
            • Recommended
            Very friendly and knowledgeable associates
            I had an issue with fungus on my plants and the associate was very knowledgeable he told me exactly what to do to get rid of the fungus. He knew exactly what I was talking about and gave me very specific instructions on how to cure my orchids. Thumbs up
            by
              • Recommended
              Recommend this place
              I bought holistic herbs and tools and all were in good condition and affordable.
              by
                • Recommended
                Parking nightmare
                I like coming to this store for it's location. It is usually easy to get to and shop when in a pinch for time. The parking lot, is a nightmare. Parking is too tight and I drive a small sedan.
                by
                  Nice store! Very clean and almost no waiting time to pay! and Mr Eduard from Uruguay was attentive!
                  Whenever we go we feel at home! The employers are helpful! very
                  by
                    • Recommended
                    Home Depot - Definitely where doers get more done
                    Your stores are usually clean and very well stocked of most merchandise needed by home owners that need to fix anything. And at the time when a hurricane is approaching your stores do anything and everything to help us with hurricane preparations. THANK YOU FOR DOING A GREAT JOB FOR US.
                    by
                      • Recommended
                      Excellent
                      The specialist from the appliances department are very knowledgeable and kind. Definitely I will go back, thank you
                      by
                        • Recommended
                        Poor customer service.
                        Waited 20 plus minutes in Lighting and no one showed up although 2 requests via intercom and 1 supervisor. Then I was told everyone in a meeting.
                        by
                          Good Stock and Items, Bad Service
                          The store had the items I needed, but upon checkout the store clerk stopped me and accused me of not scanning/paying for all my items.
                          by
                            Bina is the best.
                            Every morning I go in and be up works. I always know my product is there and ready to go. She greets me with a smile and knows I’m in a rush and makes every effort to get me out of there as quickly as possible. Thank you, Bina I wish there Judge were more like you.
                            by
                              • Recommended
                              Great Manager!
                              The store manager “Guy” is exceptional! His customer service is always above and beyond!!
                              by
                                • Recommended
                                Great store for home projevts
                                I can find almost anything I need for DIY home project at Home Depot. Emplyees very friendly and helpful.
                                by
                                  • Recommended
                                  Attentive chxeck-out service
                                  The staff at the self check-out were extremely friendly and very attentive.
                                  by
                                    • Recommended
                                    English
                                    Im happy to see that there are more employees that speak English at this facility. It wud be nice if there were a workshop for the employees to show courtesy towards to the customers. They need to be reminded that the customers are always RIGHT!
                                    by
                                      • Recommended
                                      Getting worse by the day
                                      Once upon a time homedepot was the place to go. Employee were knowledgeable and plentiful. Fast forward today. Hardly any employees available and don’t know about the product. Self checkout is a joke. Most don’t work so it’s worse than ever. But I bet the company is making money and stock prices are up. Corporate greed has taken over.
                                      by
                                        Awful order
                                        Do not order tile online, the delivery can’t be incomplete or damage and the store is not responsible and the costumer services for order placed online are awful
                                        by
                                          Terrible Customer Service
                                          The customer service here is nonexistant except at the cashier where they are helpful. The product is not accessible and it is impossible to get someone ro reach it. The only employee that was assigned to help me could not speak one word of English and was physically unable to access the product. Yet there seem to be groups of employees, talking with each other throughout the store none of them willing to help a customer. Very disappointing will not return to this store.
                                          by
                                            Amazing Staff!!!
                                            Great shopping experience!!!! Associates are cordial, knowledgeable, and beyond helpful!
                                            by
                                              Check out at the SW 127 Ave & 88 st Location
                                              After shopping you have to play cashier. ALL self checkout (no cheating).
                                              by
                                                Great Store & Staff
                                                The store is great and so are all the employees. The prices are good.
                                                by
                                                  • Recommended
                                                  Top Notch Store
                                                  A purchase of 20 pallets of brick was made via the "Pro Shop" within the Kendall (Miami) store which, itself, was well organized, clean and staffed by caring persons. Details were keenly observed and kept to. The whole process, from purchase to delivery, went smoothly thanks to the employees' efforts.
                                                  by
                                                    • Recommended
                                                    Good variety of products for carpets
                                                    Great customer service buying carpet for my new home. Sales person make great suggestions and worked with me well
                                                    by
                                                      • Recommended
                                                      Great place to shop
                                                      The help me we everything
                                                      by
                                                        • Recommended
                                                        Refund without the interrogation
                                                        Too much roofing materials - over estimated. Returned without the counter-people even batting an eye. That's the way it's supposed to be .... Man or LADY alike. Don't underestimate what any one is capable of.
                                                        by
                                                          • Recommended
                                                          Employee Assistance
                                                          On 2/3/24 I needed to purchase several items to repair my shed. I went to department that had the tools I needed, but unfortunately the employee in that department was more interested in making his area stocked up and neat than to help me find what I needed. He sent me to different areas. I finally found a nice person who knew of an employee who was more familiar with what I needed and I was helped.
                                                          by
                                                            1 found this review helpful
                                                            My Second Home
                                                            Thru the years Home Depot has been my hardware store of choice. Even though they ate all the little mom & pops hardware store. I used to spend hours with my best friend Eduardo at the little hardware store in Hialeah on Le June. But the friendly,corteous and professional service is always a welcomed experienced. Merry Christmas.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 427 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              15750 Sw 88 St

                                                              Miami, FL 33196

                                                              2.84 mi

                                                              Rental Center

                                                              Pro Service Desk

                                                              (786)319-5166

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              11305 Sw 40th St

                                                              Miami, FL 33165

                                                              3.78 mi

                                                              Rental Center

                                                              (305)222-8400

                                                              Pro Service Desk

                                                              (305)222-8421

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              11905 Sw 152nd St

                                                              Miami, FL 33177

                                                              3.90 mi

                                                              Rental Center

                                                              (305)234-2608

                                                              Pro Service Desk

                                                              (305)234-2602

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm