#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)293-5082

Rental Center

(305)293-5088

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2811 N Roosevelt Blvd

Key West, FL 33040

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 249 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (249)
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Showing 1-30 of 249 reviews
Exceptional Service as always.
Having visited this location several dozens of times over the last 3 years I have to commend the management and staff here. The store is always well Kept! There is always an associate willing to help and provide very attentive service. Always my very first stop for all items from lumber to bbq grill grates.
by
  • Pro
  • Recommended
Easy shopping experience
I was shopping in the garden section and found everything to be clean and well organized. All the flowers were so nicely displayed it inspired me to start a new gardening project. When I bought too many things to load, an associate was there within minutes to help me out. I love my new flowers!
by
  • DIY
  • Recommended
Boat Stuff
Found everything I needed, got a soda too...pretty legit. 10/10 would shop again.
by
  • Pro
  • Recommended
Great Experience!!!!
I was very happy with the help I recieved!!!!!!!!!
by
  • Pro
  • Recommended
I love Home Depot I shop there at least once a week
I nearly always fine what I'm looking for with no assistance, however if I need help there always seems to be help close by. How ever this was not the case while I shopped at the Home Depot store in Merced Ca. I was very displeased with the associates at that store. This was in early September of this year.
by
  • DIY
  • Recommended
Best Home Depot Store!
Of all the Home Depot stores I have been in the store in Key West Fl is the best. The people are knowlegeable and friendly and really help you find what you were looking for.
by
  • DIY
  • Recommended
Awesome Sales Associate & Overall Customer Service!
Shelley went above and beyond, has excellent computer knowledge and used outside resources to find what I was looking. This product was on display in the store but out of stock so ultimately I purchased the display item. Overall awesome experience!
by
  • Pro
  • Recommended
Excellent Customer Service
I had excellent service from your employee Chuck regarding the return of an item I purchased online. He took the time and helped me find the correct item I needed. Didn't feel rushed or pressure from him to complete my transaction. I would highly recommend Home Depot because of the service I received from him.
by
    Great Store overall!!
    Very helpful experience, thank you! It's comforting to know I can shop and have some very helpful, knowledgeable employees to ask questions to.... If one associate didn't know the answer, they asked each other.
    by
    • DIY
    • Recommended
    Grilling Season
    So I needed a new BBQ grill...... I simply went to the Home Depot, selected the preassembled grill of my choice, went to the service desk, and met the most helpful employee! She explained all of my warranty and extended warranty options. She made the sale in a very professional manner, sought assistance for loading my new grill, and was very positive throughout the sale. Now, for goodness sake............get that girl an apron badge! It appears that she has earned one.
    by
    • DIY
    • Recommended
    Great store experience!
    I always use the online app! It was easy to find things in the store. Associates are very helpful! So excited to go back for my next project!
    by
    • DIY
    • Recommended
    My Store Experience
    While shopping, I had many store associates ask me if I needed any assistance, or if they could help me find whatever I was shopping for - which was really helpful! Store was clean and the cashier was friendly too. Overall, a great shopping experience!
    by
    • DIY
    • Recommended
    It my number one source for my home improvement needs
    The cashiers are the friendliest. THe store has great sales and the best prices for home improvement products.
    by
    • DIY
    • Recommended
    Staff is always friendly and helpful
    Shopping at Home Depot is always a great experience.
    by
      • Recommended
      Great Store Associate
      It is aalways easy to shop at this Home Depot because of the Store Associates. On this trip it was one named Taquana that was very helpful.
      by
      • DIY
      • Recommended
      Great store
      All the associates were helpful. Most of the items I was looking for were easy to locate. Store was nice and clean with little clutter. Cashiers did a great job effienctly checking customers out.
      by
        • Recommended
        GREAT PLACE TO SHOP FOR YOUR HOME ...
        I WAS VERY HAPPY WITH THE STORE IN KEY WEST.VERY FRIENDLY AND HELPFUL ASSOCATES ....WOULD RECOMMEND TO FRIENDS
        by
          • Recommended
          I avoid going here as much as possible
          This store is always a wreck. Aisles are often blocked off, and store associates are difficult to find. IF you find one, they know nothing. The sheer lack of help and responses shown by associates leaves me upset every time I go there, since I have wasted my time. I avoid this store as much as possible since it is never a good experience.
          by
          • DIY
          1 found this review helpful
          Pro Desk to the Rescue!
          The employees working behind the pro desk helped me with a large lumber purchase from start to finish when I was out of my league. They were friendly, professional, competent, and skilled in their trade. Thank you!
          by
            • Recommended
            Great storeexperience.
            Store was very clean. Staff associates very nice and helpful.
            by
              • Recommended
              Always great!
              I shop there at least once a week. Last week my wife and I were looking for a grill and after looking at the large selection that they have we have picked one an will by it this weekend.
              by
              • Pro
              • Recommended
              Wide selection and reasonable pricing
              Recently decided to re-carpet my home. First visit was to schedule for professional measurement... won't want too much or worst too little. The person doing the actual measurements was extremely professional.My second store visit the clerk, Kathy, remembered my name and was most helpful and friendly. She gave advise on quality and wearability of my selection and confirmed all the details of my purchase. Overall a very pleasant experience.
              by
              • DIY
              • Recommended
              Always Easy and Dog Friendly!
              Shopping here is always easy. Even when there are a lot of people shopping, the associates are fast and friendly. And I completely support all dog friendly businesses!
              by
                • Recommended
                Customer service review
                My customer service rep ( Gene ) was very knowledgeable and courteous.
                by
                • Pro
                • Recommended
                Appliance Shopping
                The employees were very helpful to me in selecting my new appliances.
                by
                • DIY
                • Recommended
                returned murchandise
                I purchased two chairs on line and was greatly disappointed. I was hesitant to return them but when the customer service agent told me that they would gladly help me with the procedure I loaded them into my truck and brought them to the store. They were so helpful that the whole experience took but a few minutes. I find our Home Depot to have terrific customer service. We living so far from the main land don't always have the selection that we would like but I've yet to be treated with anything but respect while there.
                by
                  • Recommended
                  Bathroom was clean all employes friendly
                  The appliance associate took care of me and helped set home delivery
                  by
                    • Recommended
                    Great service all the time
                    Store was orderly and easily navigated. The associates all smile and are willing to help at any moment. Mike Buchman was especially friendly and helpful.
                    by
                    • DIY
                    • Recommended
                    Best store ever and amazing helpers.
                    The store was clean ideas were essay to find and they had amazing helpers.
                    by
                    • DIY
                    • Recommended
                    my visit
                    i love to take my puppies with me when i go to home depot . they are always welcome and i love it... thanks homepot for allowing me to bring my pets along when i shop.
                    by
                    • Pro
                    • Recommended
                    1 found this review helpful
                    Showing 1-30 of 249 reviews

                    Nearby Stores

                    Find Another Store

                    4555 Overseas Hwy

                    Marathon, FL 33050

                    44.44 mi

                    Rental Center

                    Pro Service Desk

                    (305)289-6464

                    Mon-Sat: 6:00am - 10:00pm

                    Sun: 7:00am - 8:00pm