Reviews for Kifer Rd #640

THEY HAVE A STUPID BEEPING CAMERA IN THE ELECTRICAL SUPPLY AREA, THEY'RE TREATING ME LIKE A CRIMINAL BECAUSE I HAVE A PULSE AND WALKED DOWN THE AISLE. THIS IS DEMEANING AND DISRESPECTFUL OF THEIR CUSTOMERS. I'M GOING TO THE COMPETITION NEXT TIME

Very busy you are very busy at this store. The hot dogs outside r the bomb!

Have two choices of Home Depots, one in Santa Clara and one in Sunnyvale. I find the one inSunnyvale very handy (Since they closed the OSH store in Santa Clara). But the Sunnyvale store is not as well organized as the one in Santa Clara and the Santa Clara Store is cleaner.

Great and friendly staff!

Great Friendly staff

Picked some sheet plywood and had them cut it. They we so helpful (I am 70 so need help carrying stuff) including the young lad collecting carts in parking lot. Would recommend this store.

Garden area cashier Debra is very helpful to answer my questions.

Yes - they do have a price match guarantee policy even though their cashiers may say there is none. It's on the policy sheet by check out. The staff working the aisle was helpful, cashiers not so much.

I receive good service every time I go to this location.

Totally surprised how much better it has become compared to nearby competitors. There are knowledgeable people everywhere ready to help. Others are like a ghost town for service.

It would be nice if they had a rewards card without the credit card. Also, they should do a price-match with the competition.

No one available to cut lumber. No one answers the phone. Employees hostile to customers.

Excellent service!

Very clean and neat shelves

The sore wasn't very crowded so I had time to read the labels and pick what I wanted.

Quick friendly service, very helpful associates on the floor and at the cashiers desk as well. Store well stocked as well as reasonable pricing!

Great store! Everything you needed was their at your fingers.

Great store with a revolving celebration of succulents.

The cashier, Liz was so pleasant to work with. It was easy to see that she enjoyed doing her job, and she did it well!!! Very friendly and helpful. I wish all of the cashiers were as friendly and helpful as she was.

The appliance specialist is very friendly. He made a lot of phone calls to help me get approved on a discount I requested.

Online inventory not accurate with In-Store Inventory: I discovered Home Depot sells car batteries so I order an Exide Extreme 35 Auto Battery since it had good reviews. After seeing 3 in stock online at the #0640 Sunnyvale store, I purchased the battery via Paypal and planned to pick up. Upon arriving at the store to pick up the battery I was informed by staff that after searching their inventory, there were NO Exide Extreme 35 Auto Batteries on their shelves. Very irritating and inconvenient since all other Home Depots were too far for me to travel so my order was refunded. All my other past experiences at this location have been very positive.

Home Depot in Sunnyvale is probably one of the cleanest and organized store I have ever shopped at. Josh was so helpful and gave such amazing service. I love that the employees are happy, friendly and want to help you. Such a nice hardware store to shop at for sure!

Excellent customer service, organize and clean store. If you need appliances, look no further, this is the place to go!

If you had a hand out sheet (alphabetical) with aisle location of all products, would save "hunt and peck" method. I have trouble with legs and can't walk back and froth across the store. Just got old too fast and have injuries. I think you'd sell more too.

Rajesh is very friendly and helpful.

The store that I went , I was not satisfied was on De Anza Blvd, Cupertino. Not on Kifer Road, Sunnyvale. Maybe that was their system to assist people. I prefer to have someone call for me, explain to me , be supportive and assist me, rather saying, " You can call from this phone just like we do and talk for yourself. " Then I asked her, " Then what are you doing here for ?" I was not pleased. Also there was only one staff in that section and including myself, 3 customers waiting. Not good !

Checkout cashier was rude and tried to force me into getting a Home Depot card. I’ll defin drive to another location to avoid this experience again.

I have purchased several items from this depo and every items I purchased are of good quality and long lasting. It is nice to shop in there.

Conveniently located, employees are always friendly and helpful, always have what I am looking for or need.

small , needed to go to san jose store for better selection