Reviews for Kona #1704

Cashier Brittney went above and beyond her duties. I told her I needed an item down a lane that was temporarily closed. She went down that aisle and offered to grab it for me. When we couldn't find that particular item she asked me to describe it and located it in the store for me. Not only that when I was finished grabbing my items she checked me out and just really made the whole experience seamless. Mahalo Nui Loa Brittney

The Kona Home Depot is my favorite because there are clerks on the aisles and they actually help you find stuff! The store is fairly well stocked and there are always plenty of cashiers to check me out. Good quality products, competitive prices, cool coupons and cheerful employees. I always stop there on my shopping day.

I can count on my Home Depot having the answers and supplies and more importantly, the clerks ALWAYS assist me in finding exactly what I need. Great customer service and cheerful employees. THANKS!

Easy to order items not in stock. Customer service was good.

Judy and Tanya in electrical are great, Doug in Appliance is very good. Tasza is sooo good at customer service

A young store employee named Michael walked up to us before we excited an offered assistance with loading our truck. very nice. Very rare.

there are a lot of helpful workers willing to help but my experience with a cashier that I felt was lazy to look up a product # so i gave he a receipt with the same product from an earlier purchase , she got the # off my receipt and the threw it in her trash and demanded that she gave it to me the after looking thru the rubbish can i found my crumpled receipt, not even an apology

Ida and Alvin were super service oriented employees and HD is lucky to have them!

Has everything that you need for your home supplies.

Their employees are well trained and know their products and location. You get great help when needing directions or what part is best. Especially in plumbing. "Bruce" is a great asset to your company. Mahalo Nui Loa for all your help.

We usually go to the Kona store at least 2-3 a month for supplies. The store is clean & we are able to find things easily. The associates are helpful as well.

Yes the store is very clean, and busy to but overall everyone is nice and helpful. When ask have you found every that you are looking or do you need help finding something.

Sorry I forgot peoples name but employees in plumbing and hardware were very helpful

Easy parking; great hours; well organized store

Only one worker in the garden department named Ben. Very helpful and curtious. Best quality trees in kona.

All staff are helpful. I've never had somebody avoid a question, no matter where I stopped them./

Employees are always friendly and helpful. The exterior landscaping lends itself to support interest in the garden section of the store

Significant and substantial deterioration in the garden center at this Home Depot, compared to when it started out some years back, in terms of the number and types of plants available; and compared to the usual Home Depot on the Mainland, the garden center here is pathetic. Seems like whoever runs the Kona HD garden center needs to visit one of the Mainland ones and see how it's done....

Renee in Kitchen Design is the greatest, patient and understanding as I changed my mind many times.. offered helpful advice regarding proper layout, etc.. Was happy to produce my design and then change it again and again... understood this was important to me. Both ladies are awesome, worked with Dawn briefly too, both are knowledgeable and great to work with, highly recommend!

The store did not have a couple of things I was looking for and the biggest thing was cluttered isles! I Had to go two more isles down because there was too much clutter I couldn't get my cart through. Other then that, it's a great place to shop for building materials. Jim in Windows was very professional and helpful and got our windows ordered with a breeze. Very nice to deal with. We highly recommend him to anyone ordering Windows.

Everything I was looking for was available and every employee I interacted with was helpful and friendly.

Personal are very courteous and friendly. Store is well stock with merchandise and products, tools. Clean store.

Employee's are very helpful and courteous. Iwill recommend this store to all my friends and neighbors.

This store is located on the Big Island in the state of Hawaii, everything has to be shipped in. Some items I have been looking for have been on order for quite sometime. The joys of island living. Employees are the best at this store, very friendly and helpful.

Dear Home Depot associates, Thank-you for keeping the following items in stock. *$19.99 truck rental *Bottled Water *Home Depot, (toilet tablets) Brown shopping bags (not recycle, I'm kind of thinking they will acquire more landfill space). Thank-you for your assertive, friendly, professionalism. Sincerely, Kitty

helpful staff.. appliance was a good price , free shipping and they took the old one away for a small fee

All the associates were very helpful, friendly and professional. I managed to find what I needed in several different departments. Check-out was a breeze too.

the store was well stocked and the service was excellent

I'm a general contractor who recently moved my family to Kona from California. I've had a home in Hawaii for 8 years. My wife and I have used this store for most of our remodeling and construction projects on the house. This store is clean, the shelves are well stocked, and the product lines are very complete (or obtain through special order). We're particularly impressed with the staff. Every time we've gone into the store, we've been met by employees asking if they could help us find something or answer questions. They're friendly, conversant, and available to help. I don't have any reservations about sending my wife to this store for inquiries, purchases, or special orders. Of the numerous Home Depot stores from which I've made purchases, this is one of the best stores I've seen.

Employees are extremely helpful and friendly. They do whatever then can to help.