#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(979)480-8402

Rental Center

(979)480-8408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

100 Abner Jackson Pkwy

Lake Jackson, TX 77566

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 285 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (285)
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Showing 1-30 of 285 reviews
Understaffed and poorly stocked.
Compared to other Home Depot Stores, this one needs improvement. Shelves are often in disarray and items misplaced. Adequate staffing and organization would improve this store greatly. Sure hope that they find the pallet of tile that is missing before someone else drives 20 miles to pick it up.
by
  • DIY
Enjoyable Shopping Experience
I came into the store knowing exactly what I was looking for. The cashier and her helper were extremely helpful as I was in and out of the store within 15 minutes with the paperwork for the purchase (Washer & Dryer) in hand. At my age (75), this is the type of 'shopping' I thoroughly appreciate and value! A hearty 'Thank you' to both the cashier and her attendant.
by
    • Recommended
    Store Associate Nancy was super helpful in making my shopping experience
    Store Associate Nancy with her friendly, professional attitude and going beyond selling she assisted me in getting my order promptly loaded and made calls to corporate office when I asked why i kept getting denied a homedepot card. Nancy is rare associate that has that people person attitude making you want to come back again and shop at HOMEDEPOT. Thank you Nancy. I am happy with my purchase
    by
    • DIY
    • Recommended
    Great help
    Had very friendly service from the lady in the cabinet dept. Then went to gardening, bought my plants at a great price. Talked to the manager whom was very courteous and helpful and was checked out by a new employee that was great. Good experience
    by
    • Pro
    • Recommended
    Pete the store mgr was very helpful and polite in solving a problem on an out of stock item a good experience was had bye
    I was very happy with experience I had in hardware
    by
    • DIY
    • Recommended
    Great Home Depot
    Everyone was very helpful and the sales associate was even funny and knew where everything was. Great store
    by
    • Pro
    • Recommended
    Awesome store!!!!!!
    Associates and cashiers were very friendly. Great store
    by
    • DIY
    • Recommended
    Great store experience
    Easy to find what I looking for, clean, organized, shine
    by
      • Recommended
      Great customer service in lawn equipment
      For your lawn care equipment needs find Tommy Skalak. He was very helpful and knowledgeable. My husband and I have been looking for a lawn mower for months and he was great at helping us to finally choose one. He took the time to give us the specs of the mower and tell us why it would be a good purchase. We are very happy with our purchase and grateful we happened to stop in the store that day, at that time. Great customer service is one of the biggest reason I will return again to a particular store.
      by
      • DIY
      • Recommended
      Great place to shop
      Great place to shop, staff was quick to help and very knowledgeable with the products that I was buyimg
      by
      • DIY
      • Recommended
      enjoyed the in store experience
      Items were easy to find and the help was excellent.
      by
        • Recommended
        Great experience
        very satisfied with helpfulness and ease in making my purchase which needs to be delivered.
        by
        • DIY
        • Recommended
        Great customer service!
        I was looking for heavy duty line for my grass trimmer. The associate was knowledgeable, familiar with my trimmer and offered several suggestions for my choice. The line chosen more than met my needs and worked great.
        by
        • DIY
        • Recommended
        Good Experience
        Rear of store had alot of full buggys in the back aisles hard to find what I was first looking for.
        by
        • DIY
        • Recommended
        Was in and out. Found what I needed.
        Very helpful in paint department. I enjoyed my experience.
        by
          • Recommended
          Great experience! Knowledgeable and helpful associates!
          Associates made my trip painless and enjoyable by assisting me in locating and selecting the items needed, as well as, making helpful suggestions on related items that I may need. Which eliminated the future frustration of having to make multiple trips to purchase additional items!
          by
          • DIY
          • Recommended
          Great Store Great People
          Very helpful Associates. My Favorite Store. Clean Store
          by
            • Recommended
            Gardening Section
            Great selection of plants at very reasonable prices!
            by
            • DIY
            • Recommended
            Great Rental Experience
            Being one of the few places to rent equipment in the area they could probably charge more, but instead they charge an affordable rate. Because of offering this service, I give all my business to Home Depot.
            by
            • DIY
            • Recommended
            cudos to helen,nick.& rebecca
            In a time when so many store people act like they are doing you a big favor to wait on you @ act like they only want to go home , my experiences at the lake jackson tx store have always been very positive. we only have a walmart @ h.e.b. grocery in bay city plus poorly stocked other stores, so i drive 45 miles to home depot. Keep up the good work.
            by
            • DIY
            • Recommended
            friendly service
            the associates were very friendly, informative and made us feel like we were the only people there at present. was treated with the utmost consideration.
            by
              • Recommended
              Friendly Service
              The product I wanted was available and at a reasonable price. The Sales Associate "Juanita" was very helpful and friendly. She was very knowledgeable about the protection plan and registration of it.
              by
              • DIY
              • Recommended
              Great store
              The store is Usually very clean and bright! the employees are wonderful people to get to know (if you go as much as I do) and they usually can take you right to the spot. I prefer Home Depot over any other building supply store around!!! The only reason I say 4 stars on the associates is because they are Always helping everyone!!!! That score does not mean they aren't there.
              by
              • DIY
              • Recommended
              Pipe fitter
              You find good deals every day at low prices at prices that you can afford
              by
              • Pro
              • Recommended
              Excellent customer service!
              Took less than 15 minutes to walk in, purchase an appliance, arrange delivery and installation, pay and leave. Associates were eager to help!
              by
                Very Satisfied
                Unlike Lowes, The Home Depot afforded me the luxury of having an associate help me with my choices, purchase and loading the product in my car. VERY SATISFIED
                by
                • Pro
                • Recommended
                Employees were very helpful.
                Employee's knew the store locations & products & guided me & assisted me when I needed help.
                by
                • Pro
                • Recommended
                Great Store Experience
                What I like about this store is the associates are very quick and persistent at assisting you.
                by
                  • Recommended
                  An example of great customer service!
                  I had a very exceptional customer service experience with two store associates in lumber from picking to loading heavy sheets of plywood. The employees were friendly, courteous and cheerful in their efforts during the entire process. Thank you!
                  by
                  • Pro
                  • Recommended
                  1 found this review helpful
                  Awesome store experience
                  The store was very clean and the store associate Brittany was awesome in appliances. She went above and beyond for me.
                  by
                    • Recommended
                    Showing 1-30 of 285 reviews

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