#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(801)546-8402

Rental Center

(801)546-8408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

449 N Main Street

Layton, UT 84041

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Customer Store Reviews

  • 4.5 out of 490 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
The employees are very helpful to help you find what you are looking for. The prices are competi...
The employees are very helpful to help you find what you are looking for. The prices are competitive with other stores with similar products.
by
  • Verified Purchase
  • Recommended
These guys are organized and pleasant. They are professional. I have been in the store several t...
These guys are organized and pleasant. They are professional. I have been in the store several times recently, the staff is knowledgeable and friendly. They share their knowledge, go out of their way to assist and are cheerful. Laurie Bryan helped a few days ago in the paint department. She showed me the best tools to use, and gave several tips on proper technique to insure a good finish job. She spent a lot of time answering questions. She was cheerful and encouraging. Emily is great at the check out. The store is well stocked, well run and is a good place to get what you need without wasting time.
by
  • Verified Purchase
  • Recommended
cashier was helpful. store was clean and easier to get through then others. still could be better...
cashier was helpful. store was clean and easier to get through then others. still could be better tho
by
  • Verified Purchase
  • Recommended
Your cashier Karen is amazingly accurate and moves folks through fast. The only problem I have ...
Your cashier Karen is amazingly accurate and moves folks through fast. The only problem I have is the fact that you have cut back on cashiers expecting folks to check themselves out. I don't work for you but if you want me to cashier for you I'd be happy to but I charge $300 dollars an hour at my business to mediate for people. My recommendation for this store is to hire a management team that is on the floor and visible at all times. A high turnover of employees suggests to me that you have some serious management problems. Your hardware department should pay a little more attention to empty shelves and out of stock materials. Do you have anyone that oversees this area? The only reason I would ever recommend this particular store is a result of the service and friendliness of the very few older employees that know the store and are willing to help.
by
  • Verified Purchase
  • Recommended
Great store to shop at. Very friendly
Great store to shop at. Very friendly
by
  • Verified Purchase
  • Recommended
Maryline she's nice person and she help us a lot
Maryline she's nice person and she help us a lot
by
  • Verified Purchase
  • Recommended
We like going to home depot and they help us a lot
We like going to home depot and they help us a lot
by
  • Verified Purchase
  • Recommended
Very helpful staff. I've been to Home Depot stores in several states, and this store is the best.
Very helpful staff. I've been to Home Depot stores in several states, and this store is the best.
by
  • Verified Purchase
  • Recommended
I've greatly enjoyed my DeWalt dual drill and subcompact gun. I always am able to find what I nee...
I've greatly enjoyed my DeWalt dual drill and subcompact gun. I always am able to find what I need for my next project.
by
  • Verified Purchase
  • Recommended
Megan the customer service manager made me feel valued, appreciated and helped. She made my price...
Megan the customer service manager made me feel valued, appreciated and helped. She made my price adjustment, return and pick up experience simple, trusted and very rewarding. We need more Megan's at the front line. She is amazing!!!
by
  • Verified Purchase
  • Recommended
My wife and I have used the Layton, Utah Home Depot since its opening. It is by far the best Home...
My wife and I have used the Layton, Utah Home Depot since its opening. It is by far the best Home Improvement Store in the State. The management over the years has been outstanding, the store associates have always be of great help, always smiling and a happy employee equates to Happy customers, which we are each time we visit the store. Pass our sincere appreciation to the Best Home Depot in Utah.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Thank you for have a large Inventory of product, your knowledge of the products and always being ...
Thank you for have a large Inventory of product, your knowledge of the products and always being pleasant and going out of your way to help.
by
  • Verified Purchase
  • Recommended
Love your store and helpful people
Love your store and helpful people
by
  • Verified Purchase
  • Recommended
Terrible place to shop. Won’t come out to help you load up your truck after purchase a heavy item...
Terrible place to shop. Won’t come out to help you load up your truck after purchase a heavy item. Asked twice for help never received help. Store doesn’t care. Asked for store manager info but they can’t give out email address. Store management doesn’t care to hear from their customers.
by
  • Verified Purchase
Very friendly, knowledgeable, assistance was greatly appreciated.
Very friendly, knowledgeable, assistance was greatly appreciated.
by
  • Verified Purchase
  • Recommended
The employees at this Layton lolcation are very cheerful and helpful whereas the employees at you...
The employees at this Layton lolcation are very cheerful and helpful whereas the employees at your Riverdale, Utah location are just the opposite
by
  • Verified Purchase
  • Recommended
I shop at this store frequently and the best part of it for me is the customer service, friendlin...
I shop at this store frequently and the best part of it for me is the customer service, friendliness, and how much the employees are happy and willing to help with any questions. I do believe that this stores employees really do go out of their way to help their customers. I also like that it is close to my residence and has fair pricing.
by
  • Verified Purchase
  • Recommended
The people here are always helpful, from explaining product differences, to advice on how to do t...
The people here are always helpful, from explaining product differences, to advice on how to do things... and online they tell you what aisle and bin the products are in, so you can make a list and zip right through the store...
by
  • Verified Purchase
  • Recommended
The store is neat, organized, and has the material in places for easy access. If all associates a...
The store is neat, organized, and has the material in places for easy access. If all associates are busy with other customers, I have access to the latters to access the product as long as I don't have to use the latter.. that takes me to inventory stock. I always ask for help in those situations. Inventory is usually visible from the floor so when I ask for assistance, I will not waste the associates time, and he or she can access the material easily with either the latter or forklift if needed. Most of the material is within my reach and can be easily acquired.
by
  • Verified Purchase
  • Recommended
Employees are young, helpful, but lack experience. If you know what you want and can find it, th...
Employees are young, helpful, but lack experience. If you know what you want and can find it, this place is for you.
by
  • Verified Purchase
The store is nice, you have a 65 good to 35 bad chance of getting an employee who will go the ext...
The store is nice, you have a 65 good to 35 bad chance of getting an employee who will go the extra to help you, not just appease you. If you get a chance, Michael in hardware is one of the people who will help, and important note here, if he does not know the answer, he finds someone for you that does. Steve in freight will try to his a ability to get you what you need. I've dealt with others that sometimes make you feel like you are bothering them or putting them out.
by
  • Verified Purchase
  • Recommended
This is my go to store when I need a tool or parts for my projects. They have what I need when I ...
This is my go to store when I need a tool or parts for my projects. They have what I need when I need it.
by
  • Verified Purchase
  • Recommended
Don't bother trying to get help in the cabinet section. I asked for help with pricing of cabinets...
Don't bother trying to get help in the cabinet section. I asked for help with pricing of cabinets and was told that only one associated was trained in figuring cabinet prices and she doesn't work on Sunday. I was then able to find the prices myself online. When I asked if someone could help me with pricing, the associate responded, "not really". So lame.
by
  • Verified Purchase
This is the worst Home Depot location in Utah! This store uses The Retail Equation refund verific...
This is the worst Home Depot location in Utah! This store uses The Retail Equation refund verification system which denied the return of a damaged $24.99 wheeled tote within 5 minutes of the purchase and discovery of the damage. Don't expect your money back at this store if you unknowingly purchase a damaged item. Carlos the manager will tell the returns cashier to tell you there is nothing he can do for you.
by
  • Verified Purchase
This store is a mess! It is impossible to maneuver around all of the equipment and inventory that...
This store is a mess! It is impossible to maneuver around all of the equipment and inventory that is always blocking the aisles. They used to be really attentive to helping you if they saw you searching around. Now the just ignore you! Been spending a lot more at Lowe’s lately!
by
  • Verified Purchase
Worst customer service I have ever experienced. I actually had to leave the checkout to go find t...
Worst customer service I have ever experienced. I actually had to leave the checkout to go find the price of a plywood panel I bought. Upon returning I told the cashier it was his responsibility to find the price of the item, a second employee then told me if I wanted that done I needed to ask.
by
  • Verified Purchase
Casey and the other team members at the Pro Services counter are incredible. They are there to he...
Casey and the other team members at the Pro Services counter are incredible. They are there to help you save money, track your purchases, and so much more. I can't believe I didn't take advantage of this amazing FREE service years earlier. Whether you are a big time contractor, or the growing DIY person improving you own space, I would highly recommend talking to this team today!
by
  • Verified Purchase
  • Recommended
Aurora was awesome in helping assist me at the Layton location!
Aurora was awesome in helping assist me at the Layton location!
by
  • Verified Purchase
Bought a new dishwasher and the employee went through each service before signing. It was very he...
Bought a new dishwasher and the employee went through each service before signing. It was very helpful. No surprises.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is well organized, employees are very helpful and friendly.
Store is well organized, employees are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 490 reviews

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